Posted 19 days ago
Sales Coordinator - SRS
@ Flanagan Foodservice Inc
Kitchener, Ontario
Overview
Flanagan Foodservice Inc, operating s.t.o.p. Restaurant Supply, is hiring a full-time Sales Coordinator at its Kitchener location. The role supports Sales Consultants with customer accounts, quotes, outbound calls and sales KPIs, on a Monday to Friday 12:00 PM to 8:30 PM schedule with occasional overtime and weekend work. The posting lists profit sharing, an RRSP plan, flexible benefits and paid personal days.
Responsibilities:
- Support Sales Consultants with customer accounts and product questions
- Prepare quotes, pricing and product information
- Conduct outbound customer calls for promotions and reorders
- Maintain follow-up on quotes and sales opportunities
- Keep accurate records of customer contacts and sales activity
Requirements summary:
- 2+ years in sales, inside sales or customer service
- Strong customer service and relationship-building skills
- Strong Microsoft Office and Excel skills
- Highly organized, detail-oriented and able to manage multiple opportunities
- SAP Business One or ERP/CRM experience is an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-10-19
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-11-07
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Sales |
| Experience | 2+ years |
| Hours per week | 37.5 |
| Schedule | evening, overtime |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Flanagan Foodservice Inc
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The Difference You Deserve
Full company description
Proudly Canadian and Family Owned Food Distributor Flanagan's is the largest Canadian owned, independent foodservice distributor in the country. From our early days as a food wholesaler, we've grown to provide full service to more than 7000 restaurants and foodservice operations across the province of Ontario. To each and every customer, we offer uniquely personalized service, along with the attention to detail, reliability and range of quality products you need to grow your business.
- LinkedIn followers
- 12,608
- People associated on LinkedIn
- 389
- Reported office locations
- 145 Otonabee Drive, Kitchener, ON N2C1L7, CA
- 100 Sasaga Drive, Kitchener, Ontario N2C 2G7, CA
- 69 Magill St., Walden Business Park, Lively, Ontario P3Y 1K6, CA
- 295 South Blair Street, Whitby, Ontario L1N 9V9, CA
- Business categories
- Food and Beverage
- Wholesale
- Other recorded names
- Flanagan Foodservice Inc
- Flanagan Foodservice Inc.
- Specialties
- Food Distribution
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Proudly Canadian and Family Owned Food Distributor Flanagan's is the largest Canadian owned, independent foodservice distributor in the country. From our early days as a food wholesaler, we've grown to provide full service to more than 7000 restaurants and foodservice operations across the province of Ontario. To each and every customer, we offer uniquely personalized service, along with the attention to detail…
| Field | Value |
|---|---|
| Industry | Food and Beverage Services |
| Company size | 501-1,000 employees |
| Headquarters | Kitchener, ON |
| Organization type | Privately Held |
| Year founded | 1977 |
| Specialties | Food Distribution |
| Open jobs on Jobsy | 46 |
| View page |
Sales Coordinator
Full-Time | Profit Sharing | RRSP | Birthday Off!
Join the s.t.o.p. Family – Where Passion Meets Foodservice!
At s.t.o.p. Restaurant Supply, we’re not just about selling equipment — we help Chef’s, GM’s and Owners run and grow their business successfully in the most efficient and profitable way. From local gems to hospitality giants, we’re proud to be the trusted go-to for top-quality kitchen equipment and supplies — but it’s our people who make the difference. Our team is driven, collaborative, and always ready to go the extra mile for our customers.
Why You’ll Love Working With Us
- Profit Sharing Program – because your success should be rewarded.
- RRSP Plan – we invest in your future.
- Flexible Benefits – health and wellness that fit your lifestyle.
- Paid Personal Days & Your Birthday Off!
- Annual Health & Wellness Benefit – a little something just for you.
- Offices in Burlington, Kitchener & Sudbury – and growing!
What You’ll Be Doing
As a Sales Coordinator at our Kitchener location, you’ll bring your energy and customer-first mindset to every interaction. From assisting Sales Reps with product questions and order support to building lasting relationships through exceptional service, you’ll play a vital role in ensuring our customers feel valued, supported, and set up for success — while growing your own career along the way. Here’s what your days might look like:
- Work Schedule: Monday to Friday, 12:00 PM – 8:30 PM, with occasional overtime, weekend.
- Support the Sales Consultants in managing, developing, and growing assigned customer accounts.
- Proactively identify sales opportunities through customer purchasing history, trends, inactive accounts, and declining sales.
- Increase customer spend through cross-selling, upselling, complementary products, new products, and product category expansion.
- Maintain and follow up on outstanding quotes and sales opportunities to improve quote-to-order conversion.
- Conduct outbound customer calls for promotions, reorders, new products, back-in-stock items, seasonal opportunities, and sales follow-ups.
- Build customer retention by maintaining regular contact, identifying changes in purchasing behaviour, and helping regain lost business.
- Prepare quotes, pricing, product information, availability, alternatives, and customer history to support sales activities.
- Ensure customer requests, sales opportunities, and follow-up activities are completed accurately and in a timely manner.
- Maintain accurate records of customer contacts, quotes, opportunities, conversions, and other sales activities.
- Work toward established sales KPIs, including sales growth, customer spend, outbound contacts, quote conversion, reactivated customers, retention, and new opportunities generated.
- Perform other duties and responsibilities as assigned to support the Sales team and overall business needs.
Who You Are
You’re a natural people person who thrives in a fast-paced environment. You care about your customers, love learning new things, and have that “go-getter” spark.
We’d love to hear from you if you’re:
- 2+ years of experience in sales, inside sales, customer service, or sales coordination.
- Strong customer service and relationship-building skills.
- Comfortable making outbound sales calls.
- Strong communication and follow-up skills.
- Highly organized and able to manage multiple opportunities.
- Strong attention to detail.
- Comfortable working with sales targets and KPIs.
- Strong Microsoft Office and Excel skills.
- Experience with SAP Business One or another ERP/CRM system is an asset.
- Foodservice, restaurant supply, distribution, or wholesale experience is an asset.
- Proficient in using AI applications and tools to improve productivity, customer engagement, sales research, and opportunity identification.
Ready to Join Us?
If you’re looking for a place where your passion for people and foodservice can shine — and where your ideas are valued — come grow with us at s.t.o.p. Restaurant Supply!
We’re proud to be an equal opportunity employer offering competitive wages, great benefits, and an environment that celebrates teamwork and success.
Apply today and let’s cook up something amazing together!
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