Senior Administrative Assistant

The Senior Administrative Assistant will be responsible for providing administrative/clerical support on claims and internal PLP matters. You are a dynamic self-starter who can function in a demanding, fast-paced environment. You are extremely organized, possess excellent communication skills and have a keen eye for detail with a focus on achieving excellence.

Position: Senior Administrative Assistant, PLP
Employment Type: 12 month contract
Reason for Opening: Maternity leave
Salary: $52, 000 - $55, 000
Hours: Monday - Friday 8:30 -4:30pm (35 hour work week)
Start Date: October 12th, 2026
Hybrid: Primarily remote (some meetings in-person)

Advantages
-80% health & dental benefits
-3 weeks paid time off
-The team is majorly remote. In office demands sometimes.
-Work laptop provided

Responsibilities
-Provide administrative support by preparing, drafting, and formatting correspondence for the assigned lawyer; communicate with internal and external parties on behalf of the lawyer (i.e. members, experts, external defense counsel, reinsurer and College staff)
-Oversee calendar management, including monitoring and/or managing the lawyer(s) Outlook calendar. This includes arranging internal and external meetings, responding to changing priorities; and the preparation of supporting material
-Facilitate case file management, including processing and triaging correspondence in accordance with internal guidelines; review upcoming deadlines and work requirements with the team; manage the flow of work to the lawyer (such as documents for review/signature); generate claim history, calculate appropriate deductibles and prepare the deductible request for lawyer approval
-Assume responsibility for preparing case materials for the PLP Deductible Committee for waiver/reduction of deductibles
-Manage case management system updates, including entering important dates (mediation, settlement conferences, pre-trial and trial etc.); reviewing incoming/outgoing materials and determining appropriate bring forward dates; maintaining and updating case contacts information in PLP’s case management system
-Perform accounting-related tasks, including processing incoming settlements, legal and expert fees payment requests while ensuring requests meet department requirements; contacting external stakeholders for proper documentation when deficient; complete payment and invoice requisitions
-Support the Executive Director and Supervisor – Administrative Services with other functions as assigned
-Provide backup support to law clerks as required
-Other duties as assigned

Qualifications
-Completion of a 2-3 year community college program
-Minimum of 3 years’ legal administrative experience, preferably in insurance, medical malpractice and/or personal injury law
-Proficiency with Microsoft Office and Adobe; knowledge of case management systems (particularly MS Dynamics 365) is an asset
-Excellent written/oral communications with a keen eye for detail, including strong typing skills and organization
-Ability to execute a high volume of work quickly, autonomously and accurately within a fast-paced environment
-Proficiency when working under pressure to meet competing deadlines; demonstrated proactivity when executing tasks
-Demonstrated excellent client service experience
-Natural curiosity to ask questions, review research, look at data and find evidence
-Relying on best practices, data, research and/or evidence in making informed decisions
-Ability to collaborate effectively within a team environment
-Knowledge of medical/dental terminology is an asset
-Proficiency in French is an asset

Summary
If this role interests you and you think you would be a good fit I encourage you to apply. Looking forward to reading your resumes!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.