Posted 2 hours ago
Senior Business Systems Analyst - Docusign
@ Procom
Toronto, Ontario
Pay:
$71.25–$95 an hour
Requirements summary:
- The role ensures reliable day-to-day service, clear business requirements, effective controls, and coordinated delivery across platform, integration, and business stakeholders.
- • Coordinate DocuSign business intake, requirements, configuration changes, and vendor support cases.
- • Maintain DocuSign runbooks, known errors, support procedures, and knowledge-transfer materials.
- • Deliver analysis for complex products and platforms, ensuring scope and requirements quality.
- • Provide expert guidance on complex requirements, data flows, and AI-enabled solution design.
- • 6–10 years of relevant experience delivering complex analysis.
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Procom
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Procom is one of North America’s leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, we have 18 offices across North America, with over 12,500 skilled professionals currently on assignment. We are an award winning staffing firm. Discover more about our Best of Staffing award and what real clients and job seekers have to say about working with Procom by checking out our client and talent ratings on ClearlyRated. Procom has long been recognized as a market-leading source of high-performing services and solutions that transform how our clients acquire and manage the very best talent. Relying on the excellence of individuals to make a difference, we know that people matter. And we want to work with you. CNESST License: AP-2504746, AR-2504747, AP-2000583, AR-2000584
- LinkedIn followers
- 195,312
- People associated on LinkedIn
- 1,304
- Reported office locations
- 30 St Clair Ave W, Toronto, Ontario M4V 3A1, CA
- 320 March Rd, 200, Ottawa, Ontario K2K 2E3, CA
- 333 7 Ave SW, Suite 2100, Calgary, Alberta T2P 2Z1, CA
- 10025 - 102A Avenue, Suite 1800, Edmonton, Alberta T5J 2Z2 , CA
- 1021 W Hastings St, Suite 1100, Vancouver, British Columbia V6E 0C3, CA
- 1280 Boulevard Lebourgneuf, 300, Québec, Quebec G2K 0H1, CA
- 1130 Situs Court, Suite 216, Raleigh, North Carolina 27606 , US
- Other recorded names
- Procom
- Specialties
- Hybrid Statement of Work and Contractor Management Technology
- Profile identifies a recruitment agency
- Yes
Procom is one of North America’s leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, we have 18 offices across North America, with over 12,500 skilled professionals currently on assignment. We are an award winning staffing firm. Discover more about our Best of Staffing award and what real clients and job seekers have to say about working with…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 201-500 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Specialties | Hybrid Statement of Work and Contractor Management Technology |
| Open jobs on Jobsy | 243 |
| View page |
Senior Business Systems Analyst - Docusign:
On behalf of our Financial Services client, Procom is searching for a Senior Business Systems Analyst - Docusign for a 7 month contract role. This position is a hybrid position with 3 days onsite at our client’s Toronto office.
Senior Business Systems Analyst - Docusign - Job Description:
The Senior Business Systems Analyst is responsible for the analysis, administration, operational support, and ongoing enablement of the DocuSign platform. The role ensures reliable day-to-day service, clear business requirements, effective controls, and coordinated delivery across platform, integration, and business stakeholders.
Senior Business Systems Analyst - Docusign - Responsibilities:
• Lead analysis and operational support for DocuSign, including account and sub-account administration, user provisioning, and audit support.
• Coordinate DocuSign business intake, requirements, configuration changes, and vendor support cases.
• Maintain DocuSign runbooks, known errors, support procedures, and knowledge-transfer materials.
• Deliver analysis for complex products and platforms, ensuring scope and requirements quality.
• Partner with internal clients, vendors, and teams to align priorities and delivery sequencing.
• Provide expert guidance on complex requirements, data flows, and AI-enabled solution design.
• Establish and promote analysis and delivery standards across initiatives.
Senior Business Systems Analyst - Docusign - Mandatory Skills:
• Hands-on DocuSign eSignature expertise, including platform administration and user management.
• 6–10 years of relevant experience delivering complex analysis.
• Advanced knowledge of Agile delivery and systems or data analysis.
• Demonstrated ability to lead cross-functional delivery discussions.
• Strong judgment in balancing business needs and governance considerations.
• Excellent problem-solving and communication skills.
• Ability to work effectively in a team-oriented environment.
Senior Business Systems Analyst - Docusign – Nice-to-Have Skills:
• Working knowledge of DocuSign templates, Connect, APIs, and enterprise integrations.
• Experience with AI-enabled solution design.
• Familiarity with architectural, security, or enterprise risk escalation.
• Knowledge of technology strategy and governance.
• Experience in coaching teams and reviewing quality.
Senior Business Systems Analyst - Docusign – Assignment Length:
This is a 7 month contract position.
Senior Business Systems Analyst - Docusign - Start Date:
ASAP.
Senior Business Systems Analyst - Docusign - Assignment Location:
Toronto, Ontario, Canada. This position is hybrid with 3 days in the office.
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