Posted 8 hours ago
Senior IT Specialist
@ HarbourShield Technologies Inc
Charlottetown, Prince Edward Island
Overview
HarbourShield Technologies is hiring a Senior IT Specialist for a full-time role supporting business clients across the Maritimes. The work covers on-site and remote support, Microsoft 365 and network administration, cybersecurity practices, and writing IT policies and procedures. Pay is $40–$60 per hour depending on experience; travel and on-call expectations are to be confirmed.
Pay:
$40–$60 an hour
Responsibilities:
- Provide on-site and remote support for computers and business applications
- Administer Microsoft 365 accounts, licensing and permissions
- Troubleshoot wired and wireless networks and internet connectivity
- Develop and maintain IT policies, procedures and documentation
- Coordinate employee onboarding and offboarding
Requirements summary:
- At least 10 years of relevant IT experience
- Strong troubleshooting across Windows, Microsoft 365, hardware and networks
- Knowledge of cybersecurity fundamentals and backup practices
- Ability to explain technical issues to non-technical users
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2026-11-13
- First seen by our source
- 2026-11-13
- Source record updated
- 2026-11-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | IT |
| Experience | 10+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | CompTIA A+, CompTIA Network+, CompTIA Security+ |
Summary and details written by AI from the posting; the employer’s posting is the authority.
HarbourShield Technologies Inc
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
HarbourShield Technologies is looking for an experienced Senior IT Specialist to provide hands-on and remote support, maintain reliable business systems, and help develop practical IT policies and procedures.
This role is suited to someone who enjoys solving technical problems, working directly with clients and users, and taking ownership of issues through to resolution.
Responsibilities
- Provide on-site and remote support for computers, printers, peripherals and business applications.
- Install, configure and maintain workstations, software and user accounts.
- Administer and troubleshoot Microsoft 365, including accounts, licensing, permissions and applications.
- Troubleshoot wired and wireless networks, internet connectivity and related infrastructure.
- Support security and access management, including endpoint protection, patching, backups and recovery testing.
- Develop and maintain IT policies, procedures and documentation for access management, acceptable use, onboarding, backups and incident response.
- Coordinate employee onboarding and offboarding, including equipment and account access.
- Work with Microsoft support, software providers and other vendors to troubleshoot third-party applications and follow support cases through to resolution.
- Maintain equipment inventories, system records and support tickets.
- Communicate clearly with clients and users, manage expectations and provide updates on outstanding issues.
- Identify recurring problems and recommend practical improvements to reliability, security and support.
- Help plan and implement approved technology upgrades.
Qualifications
- At least 10 years of relevant IT experience, including hands-on support and systems administration.
- Strong troubleshooting skills across Windows, Microsoft 365, hardware, software and networks.
- Experience supporting users remotely and in person.
- Knowledge of cybersecurity fundamentals, access controls, patch management and backup practices.
- Experience maintaining useful IT documentation, policies and procedures.
- Ability to prioritize requests, work independently and follow through.
- Strong communication skills and the ability to explain technical issues to non-technical users.
- Professional judgment when handling confidential information and changing business systems.
About HarbourShield
HarbourShield Technologies is a PEI-based IT services and cybersecurity company supporting businesses across the Maritimes. Our work includes managed IT support, Microsoft 365, networks, cybersecurity and practical technology improvements.
Position details
- Pay: $40–$60 per hour, depending on experience.
- Opportunities for professional development and continued learning.
- Travel: [Expectations to be confirmed]
- After-hours or on-call work: [Expectations to be confirmed]
Tagged as: 22221
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