Posted 7 days ago
Senior Manager, Account Management
@ Vena Solutions
Remote in Canada
Overview
Vena Solutions is hiring a Senior Manager, Account Management to lead a team of Account Managers driving customer retention, expansion and value realization. The role owns segment-level renewal health, GRR and expansion outcomes, with flexible work options from Toronto office or remote within Canada. Base salary is 144,585 to 195,615 CAD.
Pay:
$144,585–$195,615 a year
Responsibilities:
- Lead and coach a team of Account Managers
- Own segment renewal health and risk mitigation
- Drive expansion and GRR outcomes for the segment
- Partner with Sales, Professional Services, EMS and Support
- Own operating cadence and executive-ready reporting
Requirements summary:
- Over two years leading five or more Account Managers or Sales Reps
- Excellent communication, coaching and stakeholder management
- Ability to operate in a fast-paced cross-functional environment
- Ability to influence beyond direct reports and lead through ambiguity
- Interest in AI-driven solutions
Tools & skills
Source and dates
Employer career site / ATS feed · pinpoint
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Sales |
| Management experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: minimal · ground: none |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Vena Solutions
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Vena’s Complete FP&A Platform empowers finance and accounting teams to plan with confidence, collaborate across the business, and go from data to decisions faster—all while working in the Microsoft tools they already use every day. Book your free demo today to see why 2,000+ companies rely on Vena to power their planning. Get your free, personalized demo: Take a short product tour:
- LinkedIn followers
- 38,673
- People associated on LinkedIn
- 702
- Reported office locations
- 2 Fraser Ave, Toronto, Ontario M6K, CA
- Business categories
- Finance
- Software
- Enterprise Software
- SaaS
- Other recorded names
- Vena Solutions
- Specialties
- Budgeting and Forecasting
- Financial and Operational Planning
- Month-end Close Management
- and Consulting Services
- Profile identifies a recruitment agency
- No
- Reported total investment
- 272,805,416
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Vena’s Complete FP&A Platform empowers finance and accounting teams to plan with confidence, collaborate across the business, and go from data to decisions faster—all while working in the Microsoft tools they already use every day. Book your free demo today to see why 2,000+ companies rely on Vena to power their planning. Get your free, personalized demo: Take a short product tour:
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 501-1,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Specialties | Budgeting and ForecastingFinancial and Operational PlanningMonth-end Close Managementand Consulting Services |
| Open jobs on Jobsy | 13 |
| View page |
This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada.
The Senior Manager, Account Management is responsible for leading a team of Account Managers to drive customer retention, expansion, and long-term value realization. This role ensures customers achieve outcomes aligned to their business goals while maximizing renewal rates and growth opportunities.
In addition to managing team performance, this role takes bigger ownership in segment-level outcomes (GRR, renewal risk, expansion) and operates as a strategic partner to Sales and CAM leadership.
How You'll Make an Impact
- Provide ongoing performance feedback, coaching, and career development support.
- Foster a high-performance, customer-centric culture aligned to company values.
- Develop and coach future leaders, including Managers and senior ICs, with clear succession planning.
- Align to and actively contribute to strategic workstreams that advance the overall Account Management function, beyond the needs of your individual segment or expansion targets.
- Own segment-level renewal health and risk mitigation strategy, not just individual account execution.
- Drive prioritization of resources (CAM, EMS, PS, Exec Outreach) across accounts to maximize impact.
- Partner closely with Professional Services, EMS, Support, Product, and CAM team to support customer satisfaction.
- Represent Account Management as needed in leadership planning, and cross-functional forums.
- Operate and make decisions with a company-first mindset, balancing segment priorities with broader business objectives.
- Monitor key performance metrics including expansion targets, renewal risk, customer health, and engagement.
- Drive adoption of tools, processes, and best practices across the team.
- Own operating cadence, reporting, and executive-ready updates for your segment.
- Travel may be required for customer events
We'd Love to See
- Experience leading a team of 5+ Account Managers or Sales Reps in a Manager capacity for more than 2 years
- Excellent communication, coaching, and stakeholder management skills.
- Ability to operate in a fast-paced, cross-functional environment.
- Demonstrated ability to influence beyond direct reports and lead through ambiguity
- Interest in AI and willingness to explore AI driven solutions to enhance performance and drive efficiencies
Base salary range 144,585 - 195,615 CAD
*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.
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