Senior Manager, Talent Acquisition

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the second consecutive year, reflecting our commitment to an inclusive, collaborative, and people-first workplace.

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer

• Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process.

• Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity.

• Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.

• Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

Don’t just fill roles. Rebuild the engine that finds the people who’ll shape what’s next.

Position Summary:

Most recruiting teams run the same playbook: post the job, wait and hope. We think that’s broken, and we want to hire the person who’ll help us fix it.

Trulioo is seeking a strategic, hands-on builder to lead the next evolution of our global Talent Acquisition function. You’ll rethink how we attract, identify and hire the people behind identity verification, fraud prevention, risk and compliance. You’ll partner closely with business leaders to anticipate critical capabilities, develop targeted hiring strategies globally and reshape our recruitment approach, with room to experiment and the freedom to use AI and automation to make recruiting faster, smarter and more human where it counts.

You’ll also stay in the arena, personally running searches for our most senior and business-critical roles, from first outreach to signed offer.

This will be a full-time, permanent position working out of the Vancouver office on a hybrid model (3 days per week in the office). Candidates outside of this location may be considered for a fully remote arrangement within Canada.

About Trulioo:

Trulioo is the global front-runner in digital identity, redefining how businesses grow, innovate and comply online. Our platform can verify more than 5 billion people and 700 million business entities across 195 countries. We’re headquartered in Vancouver, with hubs in San Diego and Dublin.

But we’re more than a tech company. We’re a united force of dedicated experts committed to establishing trust online, and we’re proud to be a BC Top Employer for the second consecutive year. Join the Trulicrew and help open the global economy to everyone.

What you’ll be doing:

Drive the strategy

• Lead the Talent Acquisition function, defining proactive recruitment strategies aligned with business priorities and future skill requirements.

• Partner with functional leaders to understand emerging capability needs, challenge hiring assumptions and develop targeted talent acquisition plans.

Go where the talent is

• Develop creative, differentiated sourcing approaches to engage passive talent across the fast-moving, highly competitive worlds of identity, fraud, risk and compliance, testing new channels, communities, partnerships and outreach strategies well beyond traditional job postings.

• Build Trulioo’s external talent brand and visibility within the identity, risk and compliance communities in North America, EMEA and APAC, developing targeted engagement and market outreach that strengthen awareness, credibility and long-term candidate relationships.

Rebuild how we hire

• Redesign end-to-end recruitment processes, from intake and assessment through selection and offer, to improve speed, consistency, candidate experience and quality of hire.

• Identify and implement practical uses of AI, automation and recruiting technology to streamline sourcing, screening, coordination, reporting and other repeatable workflows, with appropriate human oversight.

• Define and track meaningful recruiting metrics, using data to identify bottlenecks, measure sourcing effectiveness and drive continuous improvement.

Lead the team and the hardest searches

• Lead, coach and develop the TA team, establishing clear priorities, accountability and a culture of experimentation and improvement.

• Personally lead full-cycle recruitment for senior leadership, specialized and other business-critical roles, including proactive sourcing, candidate assessment, stakeholder management and offer negotiation, while leading the broader TA function.

You have:

• 10+ years of progressive Talent Acquisition experience in a technology or SaaS environment, including 3+ years of experience leading recruitment teams, processes and improvement initiatives.

• A demonstrated track record of building or transforming TA practices, improving recruitment effectiveness and introducing more proactive sourcing approaches.

• Strong hands-on track record of successfully recruiting senior-level and specialized talent across global markets, including direct sourcing, talent mapping, pipeline development and rigorous candidate assessment.

• Experience partnering with senior business leaders to translate business priorities into talent strategies and influence hiring decisions.

• Practical experience with applicant tracking systems (Ashby preferred), recruitment analytics and the use of AI tools and automation to improve recruiting workflows, with sound judgment about their limitations.

• Proven ability to create innovative sourcing strategies and build a credible employer presence in specialized talent markets such as identity, fintech, fraud, risk or compliance, with evidence of attracting hard-to-reach candidates.

Ready to build?

If you read this and thought, “finally, a chance to do it my way, with the mandate to match,” we’d love to talk. Apply now.

Thriving at Trulioo

At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.

We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.

Get an inside look at life at Trulioo by following us on LinkedIn, or learn more about us at www.trulioo.com

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

Privacy Notice

As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section “When you apply for a job”.