Posted last month
Senior Program Manager, Employee Experience
@ Dropbox
Remote in Canada
Overview
Dropbox is hiring a Senior Program Manager, Employee Experience to own a strategic Virtual First work stream focused on tool optimization, AI enablement and knowledge management. The role manages a portfolio of programs, designs research and experiments, and turns findings into recommendations for better ways of working. Pay is $128,400 to $173,700 CAD.
Responsibilities:
- Own strategy and roadmap of Virtual First technology work stream
- Design and lead research, pilots and experiments on new ways of working
- Translate findings into recommendations and operating models
- Manage portfolio of concurrent cross-functional programs
- Facilitate cross-functional Steering Committees
Requirements summary:
- 8+ years in program management, organizational effectiveness or research
- Expertise in tool, AI and knowledge management enablement
- Experience leading complex cross-functional programs
- Experience designing research, pilots or experiments
- Strong understanding of Virtual First and distributed work
Tools & skills
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2026-10-01
- First seen by our source
- 2026-10-21
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Project management |
| Experience | 8+ years |
| Work setting | Home, Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Dropbox
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Dropbox is the one place to keep life organized and keep work moving.
Full company description
Dropbox is the one place to keep life organized and keep work moving. With more than 700 million registered users across 180 countries, we're on a mission to design a more enlightened way of working. To learn more about working at Dropbox, visit jobs.dropbox.com We also have a few simple guidelines to keep this space respectful and productive. Please avoid: - Harassing other people or using language that’s hateful, offensive, vulgar, or advocates violence - Trolling, fraud and spamming - Violating someone else’s rights or privacy - Advertising or soliciting donations - Link baiting - Posting off topic comments or thread hijacking We may remove comments that violate these guidelines.
- LinkedIn followers
- 526,561
- People associated on LinkedIn
- 4,220
- Reported office locations
- 1800 Owens St, San Francisco, California 94158, US
- 1 Hatch Street Upper, Dublin, County Dublin 2, IE
- Am Kaiserkai 69, Hamburg, HH 20457, DE
- 701 5th Ave, Seattle, WA 98104, US
- Business categories
- Consumer
- Higher Education
- File Sharing
- Productivity Tools
- Education
- Web Hosting
- Collaboration
- Enterprise Software
- Secondary Education
- Private Cloud
- Other recorded names
- Dropbox
- Specialties
- Cross-platform file sync
- File sharing
- Online backup
- Cloud storage
- Collaboration
- smart workspace
- team communication
- and productivity
- Profile identifies a recruitment agency
- No
- Reported total investment
- 2,809,215,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Dropbox is the one place to keep life organized and keep work moving. With more than 700 million registered users across 180 countries, we're on a mission to design a more enlightened way of working. To learn more about working at Dropbox, visit jobs.dropbox.com We also have a few simple guidelines to keep this space respectful and productive. Please avoid: - Harassing other people or using language that’s hateful…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 1,001-5,000 employees |
| Headquarters | San Francisco, California |
| Organization type | Public Company |
| Year founded | 2007 |
| Specialties | Cross-platform file syncFile sharingOnline backupCloud storageCollaborationsmart workspaceteam communicationand productivity |
| Open jobs on Jobsy | 8 |
| View page |
Role Description
Dropbox’s Virtual First team researches, tests, and scales better ways of working for a distributed organization. We combine organizational research, experimentation, behavioral science, technology, and employee experience to continuously improve how Dropboxers work—wherever they are.
As a Senior Program Manager, Employee Experience, you will own a strategic Virtual First work stream focused on tool optimization and technology-enabled ways of working, identifying opportunities to improve employee effectiveness and translating those opportunities into research, experiments, recommendations, and scalable organizational change.
This role combines program management with research, innovation, and cross-functional stakeholder management. You will manage a portfolio of interconnected programs rather than a single project, with particular focus on knowledge management, AI enablement, and building employee confidence with tools and technology. You will establish research priorities, design and facilitate experiments, synthesize findings, and work with partners across Dropbox to turn evidence into better ways of working.
Success in this role means creating new knowledge, translating that knowledge into clear recommendations, and driving measurable improvements in employee effectiveness, tool confidence, and adoption of AI-enabled and technology-supported ways of working.
Responsibilities
- Own the strategy, roadmap, priorities, and outcomes of a Virtual First work stream focused on technology, including tools, workflows, automations, AI enablement, and knowledge management
- Design and lead organizational research, pilots, and experiments that test new ways of working
- Translate qualitative and quantitative findings into actionable recommendations, behavioral frameworks, and operating models for downstream adoption
- Manage a portfolio of concurrent programs and initiatives from initial scoping through research, validation, and enablement planning
- Establish clear objectives, success measures, milestones, risks, and reporting across the work stream
- Facilitate cross-functional Steering Committees and initiatives involving stakeholders across People, Technology, Communications, Operations, and other business functions
- Partner with People Analytics and other measurement experts to establish research methodologies and evaluate outcomes.
Requirements
- 8+ years of experience in program management, organizational effectiveness, workplace strategy, employee experience, innovation, research, or a related discipline.
- Expertise in tools and technology enablement, including AI adoption, knowledge management, digital workflows, automation, and the design of technology-enabled ways of working that improve employee effectiveness.
- Demonstrated experience independently leading complex, cross-functional programs from ambiguity through measurable outcomes.
- Experience designing and managing research, pilots, experiments, or other evidence-based innovation programs.
- Strong understanding of Virtual First, distributed, hybrid, or modern ways of working.
- Excellent written, verbal, facilitation, and executive communication skills.
- Comfort working in ambiguity and proactively identifying opportunities rather than waiting for assignments.
Preferred Qualifications
- Experience working in a distributed or Virtual First organization.
- Experience with organizational behavior, change management, behavioral science, workplace research, or human-centered design.
- Demonstrated curiosity about the future of work and emerging technologies.
Durable Skills
AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:
- Awareness: Understand yourself and others.
- Judgment: Evaluate information and make decisions in complex situations.
- Adaptability: Learn, adjust, and stay effective through change.
- Connection: Communicate, collaborate, and build trust.
To learn more about why these skills matter and what the data shows about thriving through change, read this blog post from our Chief People Officer, Melanie Rosenwasser.
Compensation
Canada Pay Range
$128,400—$173,700 CAD
Journal
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