Senior UX Designer

We are seeking a highly accomplished Senior UX Designer for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier user experience design, research, and product strategy capacity, specializing in designing intuitive, accessible, and high-performing digital products and services.

As a senior UX designer, you will bridge the gap between user needs, business goals, technical capabilities, and established design systems. Operating within a hybrid work model in Toronto, you will lead end-to-end design initiatives—planning and executing discovery research, facilitating stakeholder workshops, crafting responsive interaction flows, and translating evidence into developer-ready Figma specifications. This position is tailored for an analytical design leader who can advocate for user-centered principles, maintain strict accessibility compliance (AODA/WCAG), and deliver scalable service blueprints and prototypes.

Location: Toronto, ON

Assignment Type: Hybrid (3 days per week onsite)

Contract Duration: 6-month contract

Advantages
End-to-End Design Ownership: Lead full-lifecycle UX/UI design spanning discovery research, wireframing, high-fidelity prototyping, and developer handoff.

Advanced Figma & Design Systems: Utilize Figma components, variants, design tokens, and reusable design system libraries.

Accessibility-First Design: Engineer compliant digital experiences adhering strictly to AODA regulations and WCAG standards.

Strategic Collaboration: Facilitate research playbacks, design critiques, and alignment workshops with cross-functional leadership teams.

Responsibilities
Plan and execute discovery research, stakeholder interviews, usability testing, and evidence synthesis to translate findings into prioritized design recommendations.

Develop user journeys, task flows, service blueprints, information architecture, wireframes, interactive prototypes, and high-fidelity responsive designs for web and mobile.

Design complex interaction states, including navigation, search, multi-step forms, input validation, error handling, empty states, and loading indicators.

Ensure all digital experiences adhere to digital accessibility requirements, AODA regulations, and specified WCAG conformance levels.

Contribute to, extend, and apply established design systems, creating reusable components, variants, design tokens, and interaction guidance.

Prepare developer-ready design specifications, annotated Figma prototypes, responsive guidance, component references, and acceptance criteria.

Collaborate closely with multidisciplinary teams, including researchers, content specialists, accessibility experts, developers, and project leads.

Facilitate in-person and remote workshops, design critiques, playback sessions, and decision-making activities to build cross-functional consensus.

Participate in design-quality and implementation reviews to resolve accessibility and UI bugs during development.

Maintain design files, research records, decision logs, accessibility issue tracking, and prioritized UX backlogs.

Provide mentorship, knowledge transfer, and comprehensive documentation to enable team staff to maintain and extend design assets.

Qualifications
Core Technical & UX Requirements
Professional UX Experience: Minimum 7+ years of professional experience in user experience, user interface, interaction, product, or service design, including senior-level responsibility for complex digital products or services.

Research & Discovery Synthesis: Extensive experience planning and conducting user research, interviews, usability testing, and translating evidence into prioritized design strategies.

Interaction Design & Prototyping: Extensive experience creating user journeys, task flows, service blueprints, sitemaps, wireframes, and responsive high-fidelity prototypes.

Figma Mastery: Advanced proficiency with Figma, including components, variants, shared libraries, prototyping, file organization, and developer handoff processes.

Accessibility Standards: Proven experience designing and documenting accessible digital experiences in accordance with AODA and WCAG standards.

Design Systems: Direct experience contributing to, extending, and applying enterprise design systems, reusable components, design tokens, and governance practices.

Preferred Experience & Assets
Education & Certifications: Post-secondary degree or professional certification in UX Design, Interaction Design, Human-Computer Interaction (HCI), or a related discipline.

Public Sector Context: Prior experience delivering digital services within a municipal, broader public sector, or regulated environment is preferred.

Agile & Service Measurement: Familiarity with Agile product delivery, analytics, search optimization, and service performance measurement.

Soft Skills & Leadership Attributes
Stakeholder Management & Facilitation: Strong written, verbal, and workshop facilitation skills with a proven ability to present recommendations to technical and non-technical audiences.

Analytical Problem Solving: Superior organizational and analytical capabilities to evaluate complex design debt, balance constraints, and make evidence-based decisions.

Summary
If you're interested in the "Senior UX Designer" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.