Senior UX Designer

Position: Senior UX Designer

Duration: 6 Months assignment (contract)
Client Location: Toronto (Onsite/Hybrid: 7.25 hours/day between 8:00 AM and 5:00 PM, Monday to Friday)
Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only)

Note on Assignment Type

This position is provisionally Onsite/Hybrid, requiring 7.25 hours per calendar day between 8:00 AM and 5:00 PM, Monday to Friday (excluding breaks). Conditions may change based on organizational requirements and at the discretion of the Hiring Manager.

About the Engagement

Akkodis is seeking an experienced Senior UX Designer to lead and support user-centred design activities across complex digital products and services. The successful consultant will apply UX design best practices, mobile-first and responsive design principles, user research, prototyping, usability testing, accessibility practices, and Agile/Scrum delivery methods throughout Discovery, Alpha, Beta, and Live phases.

The role requires strong communication, facilitation, and mediation skills to collaborate with business, technical, product, and design stakeholders and help keep project deliverables aligned with plans, user needs, and delivery schedules.

Scope

• Apply user-centred design processes and UX best practices to complex digital products and services.

• Plan and facilitate research, ideation, prototyping, usability testing, and design-validation activities.

• Create and iterate mobile-first, responsive designs based on research findings, usability insights, accessibility requirements, and stakeholder feedback.

• Collaborate within a balanced Agile/Scrum team that may include product owners, UX designers, developers, business stakeholders, and technical stakeholders.

• Communicate design rationale, research findings, risks, dependencies, and recommendations clearly to project stakeholders.

Assignment Deliverables

• Facilitate project kick-off activities and produce outputs such as Business Model Canvas, 5 Whys, user personas, stakeholder mapping, strategy map, short- and long-term goals, fears and challenges, and a problem statement.

• Facilitate user research and produce user interview topic maps, interview scripts, interview synthesis, and a user research findings report.

• Support inception activities to showcase findings, align business and technical stakeholders on next steps, and plan for Alpha.

• Produce supporting artifacts as appropriate, including user storyboards, technical service blueprints, and defined business KPIs.

Expertise Required

Must Have:

• Extensive experience applying UX design best practices, with a deep understanding of mobile-first and responsive design.

• 3+ years of relevant experience contributing to complex projects/products of varying sizes, ensuring alignment to plans and best practices while incorporating user-centred design processes and Agile/Scrum methodologies.

• Demonstrated communication and mediation skills with business teams and core team members to keep projects/products progressing according to schedule.

• Ability to iterate designs and solutions efficiently and thoughtfully.

• Experience facilitating user research and usability testing and producing user interview topic maps, interview scripts, interview synthesis, and user research findings reports.

• Degree or diploma in graphic design, or equivalent relevant education/experience.

• Ability to work effectively within a balanced product team and contribute throughout Discovery, Alpha, Beta, and Live or comparable delivery phases.

• Strong presentation, verbal and written communication, interpersonal, negotiation, analytical, problem-solving, and decision-making skills.

Nice to Have:

• Experience conducting accessibility compliance testing.

• HTML5, CSS3, or JavaScript framework experience, including React, Angular, or Node.js.

Security Clearance

Required.

Important

This is a business-to-business engagement. Candidates must represent an incorporated entity, hold a valid business number, maintain appropriate insurance, and invoice for services rendered.

How to Apply

Submit your resume in confidence via the Akkodis Canada website.

We thank all applicants for their interest in this opportunity. Only candidates meeting the above qualifications will be contacted for further discussions.

Accessibility:

At Akkodis, part of The Adecco Group, our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matter. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.