Posted 3 days ago
Service Advisor
@ Davis Automotive Group
Lethbridge, Alberta
Overview
Davis Automotive Group is hiring a Service Advisor to connect with customers, gather vehicle symptoms, write work orders and obtain approval for repair estimates. The role pays $45,760+ per year plus bonus, with health and dental benefits and employer-matched RRSPs.
Responsibilities:
- Listen to customer vehicle symptoms and gather information
- Complete walk-around inspections and recommend service
- Create work orders describing customer concerns
- Explain estimates and obtain customer approval
- Track repair orders and keep customers informed
Requirements summary:
- Previous service advisor or customer-facing sales experience an asset
- Automotive experience an asset
- Exceptional verbal communication and customer service skills
- Strong written communication for work orders
- Valid driver's licence and satisfactory criminal background check
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-03
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Store, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Background checks | criminal record |
| Perks mentioned | Retirement plan, Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Davis Automotive Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We Sell and Fix Cars, The Davis Way
Full company description
Davis Auto Group is Alberta's leading automotive dealer group. Our goal is to create peace of mind motoring for all our dealerships. We accomplish this by specializing in creating and developing the best training and procedures for our dealerships, in all departments and initiatives.
- LinkedIn followers
- 619
- People associated on LinkedIn
- 76
- Reported office locations
- 115 W.T. HILL BLVD S, Lethbridge, Alberta T1J 4T6, CA
- 1450 Trans Canada Way SE, Lethbridge, Alberta T1B 4M2, CA
- 311 23 St, Fort Macleod, Alberta T0L 0Z0, US
- 504 2 St W, Brooks, Alberta T1R 0E9, CA
- 3316 1st Ave S, Lethbridge, Alberta T1J 4H3, CA
- Business categories
- Professional Services
- Automotive
- Other recorded names
- Davis Automotive Group
- Davis Auto Group
- Specialties
- GMC Vehicles
- Buick Vehicles
- Chevrolet Vehicles
- Corvette Vehicles
- Subaru Vehicles
- and Automotive Service & Repair
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Davis Auto Group is Alberta's leading automotive dealer group. Our goal is to create peace of mind motoring for all our dealerships. We accomplish this by specializing in creating and developing the best training and procedures for our dealerships, in all departments and initiatives.
| Field | Value |
|---|---|
| Industry | Automotive |
| Company size | 201-500 employees |
| Headquarters | Lethbridge, Alberta |
| Organization type | Public Company |
| Year founded | 2005 |
| Specialties | GMC VehiclesBuick VehiclesChevrolet VehiclesCorvette VehiclesSubaru Vehiclesand Automotive Service & Repair |
| Open jobs on Jobsy | 27 |
| View page |
Are you the type of person who can connect with anyone, earn trust quickly, and confidently guide customers through important decisions?
We're looking for a Service Advisor who brings more than just technical knowledge. We want someone with energy, personality, and a proven ability to build relationships, overcome objections, and deliver an exceptional customer experience.
If you enjoy helping people, thrive in a fast-paced environment, and have the drive to maximize every customer interaction, we want to hear from you.
Why You Belong at Davis:
- Competitive compensation plan where candidates can expect to earn $45,760 + per year, plus bonus.
- Industry-leading health and dental benefits and employer-matched RRSPs
- A stable, family-owned business that has been a part of the community for over 30 years
- Ongoing training and development opportunities to help you succeed!
- Travel reward program so you can travel on us beginning at 5 years of employment
- Group-wide employee pricing discount program on vehicles and parts, and service.
- Great team atmosphere to excel and grow
Essential Job Duties:
- Listen to the customer’s description of vehicle symptoms to gather information on the nature of their vehicle’s mechanical problem
- Complete walk-around inspection and review prior service history to recommend additional needed service and preventative maintenance to the customer when appropriate
- Create work orders, describing customer concerns to help technicians diagnose what repairs are needed
- Maintain customer rapport by explaining estimates and expected return of vehicle
- Answer questions, address concerns the customer may have and obtain the customer’s approval for estimates.
- Provide accurate quotes to customers and follow their repair orders throughout the day to keep the customer informed of the status of their vehicle repair
Qualifications and Experience:
- Previous experience as an automotive Service Advisor or in a similar customer-facing sales role, including providing recommendations for additional purchases, is an asset
- Automotive experience is considered an asset.
- Exceptional customer service and verbal communication skills to develop relationships and ensure customer loyalty
- Strong written communication skills to accurately detail customer concerns in each work order
- The capability of working independently, managing your time and workflow and having the ability to work congenially with other team members
- Proven time management and organizational skills with the ability to manage multiple demands
- Valid Driver’s License and the completion of a satisfactory criminal background check
Make the most important move of your career and come join our team, which is one of the best in the automotive industry!
Want to stand out? Include a cover letter sharing why you feel you would be a good fit for this role!
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