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Posted 7 days ago

Service Advisor - RV Dealership

@ Traveland RV Canada

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Airdrie, Alberta

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SIGNALS

Overview

Traveland RV Canada is hiring a Service Advisor for its RV dealership service department. The role greets customers, takes repair requests, gives estimates, and liaises between customers and technicians. Education requires a high school diploma; service experience is preferred. Benefits include Canada Life coverage, monthly catered staff lunch, annual incentive trip, and RRSP matching.

Responsibilities:

  • Greet service customers and schedule appointments
  • Clearly articulate repair needs to technicians
  • Provide accurate repair and maintenance estimates
  • Follow up on repairs and keep customers informed
  • Sell and manage extended warranties

Requirements summary:

  • High school diploma or equivalency required
  • Excellent communication and listening skills
  • Professional appearance and strong work ethic
  • Service-related experience preferred

Tools & skills

Customer service

Benefits mentioned

Retirement plan
Source and dates

Source type not verified · talentnest

Employer posting date
2026-11-01
First seen by our source
2026-11-02
Source record updated
2026-11-02

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
EducationHigh school (required)
Perks mentionedRetirement plan, Performance bonus, Free or discounted meals

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Traveland RV Canada

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FieldValue
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Job description

Service Advisor – Recreational Vehicles

If you are a natural people-pleaser and a good listener who also happens to love recreational vehicles, then our dealership has the perfect job for you. We need more than an RV Service Advisor; we need an outstanding communicator with a professional appearance and a strong work ethic, someone who is equally comfortable greeting customers as they are scheduling appointments and acting as a liaison between customers and service techs. Successful candidates will also have excellent follow-through skills and a sharp eye for details.

Job Responsibilities

  • Attitude is everything—greet service department customers promptly and courteously
  • Listen to each customer and clearly articulate repair needs to techs
  • Upsell recommended/additional services using low pressure, high integrity methods
  • Provide accurate estimates of repair/maintenance costs
  • Adherence to dealership policy on customer vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure that all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

Education and/or Experience

A high school diploma or equivalency degree is required. Experience in a service-related position is also preferred, but not necessary.

Benefits

  • Canada Life Coverage
  • Catered Staff Lunch, Monthly
  • Annual Staff Incentive Mexico Trip!!!
  • RRSP Matching

About Us

Traveland RV Supercentres are here to provide you with quality and professional service from a dedicated team that will help make your RV and Motor Home experience a lifetime of enjoyment. Traveland is one of the largest RV dealers in Canada with locations in Langley BC, Kelowna BC, Parksville BC, Duncan BC, Airdrie AB, Grande Prairie Ab, Edmonton AB, Saskatoon SK, Watrous SK, and Weyburn SK.

Our goal is your complete satisfaction. We are proud to provide complete RV sales and complete RV service including: sales of new and used RVs, RV parts and accessories. If you have any questions about buying or servicing please contact us.

We will provide you with the best price and honest answers from one of the finest and most knowledgeable staff in the RV industry. We are here to help you make an informed decision.

Traveland RV is family owned and operated.

Come visit Traveland RV Supercentres or contact us today!

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