Apply now

Posted 13 days ago

Service Advisor (Aurora Ford Yellowknife)

@ Go Auto

Alberta

Apply now
SIGNALS

Overview

Go Auto's Aurora Ford Yellowknife is hiring a Service Advisor to be the first point of contact for service customers and coordinate with technicians. The work involves clear communication, scheduling, follow-ups and building customer loyalty. The posting states consistent hours with no evenings, health and dental benefits, and a Promote from Within culture.

Responsibilities:

  • Welcome customers and guide them through the service process
  • Collaborate with technicians to ensure repairs are done right the first time
  • Manage service schedules and follow-ups
  • Build long-term customer relationships based on trust

Requirements summary:

  • Experience in automotive service, customer service, or sales
  • Strong communication and problem-solving skills
  • Calm, professional approach under busy conditions
  • Passion for vehicles and desire to keep learning

Tools & skills

Benefits mentioned

Health insuranceDentalHealth spending account
Source and dates

Source type not verified · jibe

Employer posting date
2026-10-26
First seen by our source
2026-10-26
Source record updated
2026-10-26

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentCustomer service
Scheduleday
Travelair: none · ground: none
Work settingStore, Vehicle
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Perks mentionedPaid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

Go Auto

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Your Automotive, Insurance & Finance provider. With 70 locations & 28 new vehicle brands.

Full company description

As one of Canada’s largest automotive groups, Go Auto operates 70 dealerships and 28 new vehicle brands across Canada and the United States. Our extensive network includes auxiliary companies like Go RV, Go Insurance, and Yes Plan Auto Finance, ensuring we cater to all your automotive needs from purchase through finance, insurance, service, and repair. Discover over 15,000 new and used vehicles on GoAuto.ca, your one-stop shop for everything automotive. Our new manufacturers include top brands such as Mercedes-Benz, Sprinter, Mitsubishi, Subaru, Ford, Lincoln, Dodge, Chrysler, Jeep, Ram, Hyundai, Genesis, Kia, Mazda, Nissan, Honda, Fiat, Volkswagen, Infiniti, Toyota, GM, Buick, Chevrolet, Audi, Land Rover, Jaguar, and Porsche. What truly sets Go Auto apart is our commitment to exceptional customer service. Every employee is empowered to find innovative ways to show our guests that we’re happy to help – all the time, every time. Our customer benefits package includes no extra fees, free service loaners, $500 referrals for new vehicle purchases, 7-day-a-week customer service, and 10% savings on all parts and service spending with the free Go Auto App. Go Auto is also dedicated to giving back to the community. Since 2018, we have donated over $24.1 million to charities and community initiatives, with a strong focus on children’s charities to ensure every child has the opportunity to succeed. These are just a few reasons why Go Auto is recognized as an industry leader in customer satisfaction and has been named one of Canada’s Best Managed Companies. Visit GoAuto.ca to learn more.

LinkedIn followers
16,789
People associated on LinkedIn
1,202
Reported office locations
  • 10220 184 St, Edmonton, Alberta T5S 0B9, CA
Business categories
  • Electric Vehicle
  • Sales
  • Retail
  • Automotive
  • Autonomous Vehicles
Other recorded names
  • Go Auto
Specialties
  • New Vehicle Sales
  • Used Vehicle Sales
  • Automotive Parts and Service
  • Collision Repair
  • Auto Finance
  • Insurance
  • and Mortgages
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

As one of Canada’s largest automotive groups, Go Auto operates 70 dealerships and 28 new vehicle brands across Canada and the United States. Our extensive network includes auxiliary companies like Go RV, Go Insurance, and Yes Plan Auto Finance, ensuring we cater to all your automotive needs from purchase through finance, insurance, service, and repair. Discover over 15,000 new and used vehicles on GoAuto.ca, your…

FieldValue
IndustryMotor Vehicle Manufacturing
Company size5,001-10,000 employees
HeadquartersEdmonton, Alberta
Organization typePrivately Held
SpecialtiesNew Vehicle SalesUsed Vehicle SalesAutomotive Parts and ServiceCollision RepairAuto FinanceInsuranceand Mortgages
Open jobs on Jobsy56
LinkedInView page
Job description

Service Advisor – No Evenings, Great Pay, and Real Career Growth

If you’ve got a passion for people, a love of vehicles, and a talent for making complex things sound simple, this might be the perfect fit!

Aurora Ford Yellowknife is a busy dealership. That means steady traffic, strong support, and a ton of opportunity for Service Advisors who want to grow their careers in a fast-paced, team-driven environment.

As a Service Advisor, you’re more than a middle person between the customer and the shop, you’re the first point of contact and a trusted guide. You help customers understand their needs, keep them informed, and build the kind of loyalty that keeps them coming back.

What You’ll Be Doing:

  • Welcoming customers and guiding them through the service process with clear, friendly communication
  • Collaborating with techs to ensure repairs are done right the first time
  • Managing service schedules and follow-ups to keep things running smoothly
  • Building long-term customer relationships based on trust and reliability

What You Bring:

  • Experience in automotive service, customer service, or sales
  • Strong communication and problem-solving skills
  • A calm, professional approach. Especially when things get busy
  • Passion for vehicles and a desire to keep learning

Why You’ll Love It Here:

  • Consistent Hours – No evenings, no guessing. Just a reliable schedule
  • Top-Tier Benefits – Health and dental for you and your family, plus a Health & Lifestyle Spending Account
  • Career Growth – We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder!
  • Learning & Development – Ongoing training, certifications, and access to Go Auto U

We are booking interviews this week – apply now and let’s chat!

Similar jobs

  • Service Advisor

    Calgary, AB
    Full Time

    Inland Truck & Equipment: With 75 years of experience and a reinvestment of $85 million into the company, Inland is committed to expanding its operations and seeking new…

    2+ YOECandidates need a high school diploma, at least two years of Service Advisor experience and basic truck knowledge. Strong communication, computer and organizational skills are required, and parts or warranty experience is an asset.

    Opening and closing procedures, Scheduling, Communication skills, Documentation, Interpersonal skills, Computer skills

  • Junior Service Advisor

    Medicine Hat, AB

    Davis Automotive Group

    Candidates need strong customer service and communication skills, attention to detail and the ability to multitask. Computer proficiency, a valid driver's licence and a clean driving record are required, and prior customer service experience is an asset.

    dealership systems

    Service Advisor

    Lethbridge, AB

    Davis Automotive Group

    Candidates need strong customer service and verbal communication skills, plus clear written skills for work orders. Automotive or customer-facing sales experience is an asset, and a valid driver's licence and a satisfactory criminal background check are required.

    Training and development, Inspection, Sales, Customer service, Communication skills, Work independently

  • Service Advisor - Audi Edmonton North

    Edmonton, AB

    Audi Edmonton North

    Candidates need a valid BC driver's licence with a satisfactory driver's abstract, strong customer service and communication skills, good data entry accuracy, and Microsoft Office skills. Automotive service advisor experience is preferred, and CDK One-Eighty experience is an asset.

    CDK One-Eighty, Microsoft Word, Microsoft Excel, Microsoft Outlook

  • Service Advisor ( Heavy Duty) - Edmonton South

    Edmonton, AB

    Velocity Truck Centres

    Candidates need proven technical expertise with trucks and parts, plus strong customer service, communication, organization and time management skills. Experience working in a fast-paced environment with internal and external customers is expected.

    POS

  • Service Advisor - RV Dealership

    Airdrie, AB

    Traveland RV Canada

    Candidates need a high school diploma, strong communication and customer service skills, and attention to detail. Service-related experience is preferred but not required.

    Customer service

  • Service Advisor

    Fort McMurray, AB
    $36.95/hrFull Time

    Acden

    3+ YOEAcden needs a high school diploma and at least 3 years of service writing experience in a heavy truck or automotive setting. Candidates must have estimating software experience such as Pro-demand/Mitchell and advanced Microsoft 365 skills.

    Shop Monkey, Pro-demand, Mitchell, Microsoft 365, SharePoint, Teams

  • Service Advisor (Mercedes-Benz South Calgary)

    Calgary, AB

    Go Auto: As one of Canada’s largest automotive groups, Go Auto operates 70 dealerships and 28 new vehicle brands across Canada and the United States.

    Candidates need strong organization under pressure, clear communication with customers and technicians, and the ability to build value in recommended work. Experience in a high-volume service environment is an asset.

    Leadership, Training and development

Locations & environments

Locations

All of CanadaRemote · Hybrid · On-site · Field

Pro tip: add remote jobs to widen your search.

Exclude locations

Workplace type

Company jobs in these results

These are this company’s jobs loaded in your current search. The company may have more openings.