Posted 20 days ago
Service Advisor, Edmonton Heritage
@ Fountain Tire
Edmonton, Alberta
Overview
Fountain Tire Edmonton Heritage is hiring a Service Advisor for its automotive repair shop, handling work orders, quotes and customer communication. The role covers booking technician work, recommending tire and mechanical services, and billing accurately in the computer system. Regular day shifts with Saturdays are required, and the posting offers $60,000+ per year depending on experience.
Responsibilities:
- Create work orders and arrange technician bookings
- Provide service quotes and obtain customer authorization
- Recommend tire, specialty tire and mechanical services
- Bill products accurately and follow up with customers
Requirements summary:
- At least 2 years in automotive repair or tire industry
- Working knowledge of passenger, light truck and specialty tires
- Valid driver's licence and satisfactory driver's abstract
- Able to work Saturdays
- Strong listening and customer service skills
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · icims
- Employer posting date
- 2026-10-19
- First seen by our source
- 2026-10-19
- Source record updated
- 2026-10-19
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Schedule | day, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Driver’s licence | required |
| Background checks | driving record |
| Perks mentioned | Retirement plan, Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Fountain Tire
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
Fountain Tire offers a wide range of car, pick-up, commercial truck, and specialty tires, as well as custom wheels, product repair services, and complete automotive service, for any make and model of vehicle. Our vision is to be the best tire dealer in Canada. We are committed to providing our customers with outstanding service and high performance products of excellent quality and value. If you’ve got the tools, training and knowledge to achieve this vision, we want you to be part of our team!
- LinkedIn followers
- 8,390
- People associated on LinkedIn
- 1,186
- Reported office locations
- Edmonton, CA
- Business categories
- Automotive
- Sales
- Motor Vehicle Repair & Maintenance
- Construction, repair and maintenance
- Other recorded names
- Fountain Tire
- Specialties
- Retail Management
- Automotive Services
- and Customer Service
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Fountain Tire offers a wide range of car, pick-up, commercial truck, and specialty tires, as well as custom wheels, product repair services, and complete automotive service, for any make and model of vehicle. Our vision is to be the best tire dealer in Canada. We are committed to providing our customers with outstanding service and high performance products of excellent quality and value. If you’ve got the tools…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 1,001-5,000 employees |
| Headquarters | Edmonton |
| Organization type | Privately Held |
| Year founded | 1956 |
| Specialties | Retail ManagementAutomotive Servicesand Customer Service |
| Open jobs on Jobsy | 104 |
| View page |
Overview
Fountain Tire Edmonton Heritage (2119 110 St NW), an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as a Service Advisor!
At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits:
What is in it for you?
- Competitive compensation: $60,000+ per year (depending on experience)
- Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
- We will develop your skills and certifications with our excellent training program & opportunity for advancement
- The opportunity to work with an excellent team and great customers
- Regular day shifts
- Great discounts for you and your family on tires, parts, and mechanical services
Primary Responsibilities:
- Creating work orders and arranging bookings and communicating them to the technicians
- Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
- Provide proactive calls to customers to determine their satisfaction level with the service they have received
- Recommend tire service, specialty tire service, wheel and mechanical service to customers
- Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
- Keep promotional material updated in the showroom.
- Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
- Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
- Assist in inventory management through documentation processes and annual inventory counts
What does it take to get on track?
- Must have at least 2 years of experience in the automotive repair industry or tire industry
- Must be able to work Saturdays
- Effective listening skills with the ability to identify customer needs and provide recommendations
- Working knowledge of passenger, light truck and, specialty tires and mechanical services
- Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
- Excellent customer service and a great attitude are a must
- A team player who takes pride in their work
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!
We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.
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