Service Contract Administrator

Job#: 3058038

Job Description:

Service Contract Administrator

Client: Healthcare/Life Science company

Contract duration: 12-month contract (potential to extend)

Location: Concord, Ontario

Pay Rate: $27/hr

Description Of Position

The Service Contract Administrator provides administrative support for the North American Aftermarket Sales team by managing day-to-day activities to enable our sales partners and internal customers to achieve revenue and service targets, and customer commitments related to renewals, validations, quotations, orders, and contract processing.

Job Description

This position reports to the Sr. Manager, Customer Service and is part of the Service Contract Administration team located in Concord, Canada. This is an on-site role.

In this role, you will have the opportunity to:

• Support the Service and Aftermarket Sales organizations by preparing quotations, booking orders, processing spare parts requests, and managing contract-related activities, including service contracts, RFPs, warranty conversions, and renewals. Review purchase orders, scopes of work, and payment schedules to ensure accuracy, compliance, and timely revenue support.
• Process contractual documents through standard work within established service levels and in accordance with company policies and guidelines.
• Partner with internal teams, including Legal, Accounting, EH&S, and Human Resources, to support contract drafting, review, and approval processes.
  
  

The essential requirements of the job include:

• Requires the knowledge and skills normally acquired through successful completion of a bachelor’s degree or equivalent experience.
• Support transaction closing activities as needed during month/quarter/year end. Must be flexible with hours worked to support business demands and department Monday through Friday. Some Holiday work may be required.
• Strong analytical skills with the ability to solve practical problems in situations with limited standardization.
  
  

It would be a plus if you also possess previous experience in:

• Experience with Salesforce.com, Oracle 12, Excel, Teams, and Microsoft Office Suite.
• Ability to read and interpret contractual language and terms, including service contracts, quotes, purchase orders, and procedure manuals.
  
  

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

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Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.