Service Coordinator - Kirkland

Our client in Kirkland is looking for a parts clerk for a very well known company in the retail industry. The Service Advisor is responsible for providing front line service and support to customers, technicians and management. Serves as a liaison between customers and appropriate branch personnel. This person may have other responsibilities that are associated with the role.

Advantages
Monday - Friday 8AM-5PM
40 hours a week
Full benefits Medical and Dental
Profit Sharing
Salary $45,000-55,000$
Advancement opportunities
Work for a leader in the industry

Responsibilities
The Automotive Back Parts Window Associate works in a fast-paced auto service environment and supports Automotive Licensed Technicians in locating and providing the right parts for auto repairs in the Automotive Service Centre. This role involves the use of a computerized automotive parts and service
look-up systems, which includes estimates for repair orders, ordering, controlling and maintaining inventory accuracy.

-Responds to and handles external customer inquiries, requests and concerns in a timely manner.
-Ensures that the Automotive Service Center team maximizes the customer experience by sourcing, stocking and providing timely and correct vehicle components as requisitioned by the customers and/or Licensed Automotive Technicians.
-Serves Licensed Automotive Technicians and processes their requests for parts and tires.
-Liaises with Automotive Service Centre staff to inform immediately of all received parts and tire orders.
-Sources and orders automotive parts, shop supplies and products through authorized suppliers.
-Follows established procedures regarding the ordering and sale of parts and tires for the Automotive Service Centre.
-Verifies correct vehicle information and parts and tires applications for look-up and ordering.
-Quotes parts and tire pricing and availability.
-Locates products in the warehouse.
-Maintains and controls accuracy of inventory, including shop specialty tools.
-Verifies accuracy of all outside orders by matching product descriptions to product numbers.
-Walks their assigned sections to understand what needs to be accomplished on a daily basis.
-Restocks parts and tire areas with stock received.
-Tests and fills batteries. Tests starters and alternators. Operates the battery filling station as per training received.
-Liaises with Automotive Service Centre staff to ensure estimates are accurate and professionally formatted.
-Maintains housekeeping standards of work stations and inventory area and in service reception/work area.
-Stocks shelves in storage display areas.
-Secures, warehouse area, parts and tire inventory from unauthorized persons.
-Processes returns, warranties and castings as required.
-Records lost sales.
-Reports stolen and damaged goods to Management.
-Assists in back up for telephone calls.

Qualifications
Bilingual English and French (spoken and written)
English-speaking internal and external [clients/partners/employees] located outside Quebec on a [daily/regular] basis
Possess inventory management skills
Demonstrate meticulousness and attention to detail
Have basic computer skills
Be able to work in a fast-paced environment
Possess experience as an automotive parts and accessories sales consultant Knowledge of auto mechanics

Summary
Why Randstad?

There are a lot of good jobs, great companies and great bosses.
At Randstad, we're here to help you find the right fit.

If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to [email protected] / [email protected]

Please add us on LinkedIn
- https://www.linkedin.com/in/sean-lynch-370492126/
- https://www.linkedin.com/in/brandon-freger-ba340392/

For a complete list of all available jobs by division, visit www.randstad.ca.

We look forward to hearing from you

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.