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Posted 23 days ago

Service Technician

@ Eastlink

Dartmouth, NS · Bedford, NS

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Overview

Eastlink is hiring a full-time Service Technician in Dartmouth, NS, to troubleshoot and repair outside plant faults from the mainline to the customer premises. The work is mostly in the field, with travel throughout the region and training provided. The posting states a 40-hour week and requires residence in or willingness to relocate to the management area.

Responsibilities:

  • Identify, troubleshoot and correct outside plant service problems
  • Work from mainline to customer premises on forward and return paths
  • Provide superior customer service in the field
  • Maintain the outside plant network in a timely and effective way

Requirements summary:

  • Professional, customer-focused, strong problem-solving skills
  • Valid driver's licence and satisfactory driving record
  • Driver's abstract and criminal background check
  • Commitment to workplace safety and OH&S practices
  • Willing to travel throughout the region
  • Electronics program graduate (asset)

Tools & skills

Benefits mentioned

Health insuranceDentalRetirement planPaid time offEmployee discount
Source and dates

Employer career site / ATS feed · dayforce-feed

Employer posting date
2026-10-14
First seen by our source
2026-10-15
Source record updated
2026-10-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentMaintenance & repair
Hours per week40
Scheduleday
Travelair: none · ground: moderate
Work settingOutdoors, Vehicle, Client sites
PositionSitting and standing
Physical demandsphysical high · lift 90 lb · computer low
LanguagesEnglish
Licences & certificationsNCTI, SCTE
Driver’s licencerequired
Background checkscriminal record, driving record
Fields of studyElectronics
Perks mentionedGenerous paid time off, Retirement plan, Employee discount

Summary and details written by AI from the posting; the employer’s posting is the authority.

Eastlink

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

As Canada’s largest family owned and operated telecommunications company, Eastlink provides world-class mobile, TV, video entertainment and communications services to residential, business and public sector customers across Canada. Powered by state-of-the-art fibre and mobile networks, Eastlink’s advanced services include Whole Home Internet, Mobile Data, Smart Home and Security, local and long distance telephone and exclusive, locally-produced programming on Eastlink Community TV. Eastlink is proud to be recognized as one of Canada’s Best Managed Companies for 20 years and counting.

LinkedIn followers
15,301
People associated on LinkedIn
1,389
Reported office locations
  • 6080 Young St, Halifax, NS B3K 5M3, CA
Business categories
  • Telecommunications
  • Mobile
Other recorded names
  • Eastlink
Specialties
  • Telephone
  • Cable Television Programming
  • Digital Cable
  • Wireless Telecommunications
  • Fibre
  • Security & Automation
  • and Business Solutions
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

As Canada’s largest family owned and operated telecommunications company, Eastlink provides world-class mobile, TV, video entertainment and communications services to residential, business and public sector customers across Canada. Powered by state-of-the-art fibre and mobile networks, Eastlink’s advanced services include Whole Home Internet, Mobile Data, Smart Home and Security, local and long distance telephone…

FieldValue
IndustryTelecommunications
Company size1,001-5,000 employees
HeadquartersHalifax, NS
Organization typePrivately Held
Year founded1970
SpecialtiesTelephoneCable Television ProgrammingDigital CableWireless TelecommunicationsFibreSecurity & Automationand Business Solutions
Open jobs on Jobsy26
LinkedInView page
Job description


Service Technician

Work Location: 65 John Savage Ave, Dartmouth, NS (This position requires mostly working in field or working from the designated office location.)
Department: Operations
Reports To: Manager, Operations

Employment Status: Full time, 40 hours per week

Eastlink is currently seeking a Service Technicianto join our team inDartmouth, NS. The successful candidate is required to reside in or be willing to relocate to this management area

What You’ll Be Doing

As a member of an experienced in-field technical team, the Service Technicianwill be responsible for providing superior customer service to our customers through the identification, troubleshooting and correction of service problems in the outside plant for both forward and return path. This will include any faults found from the mainline through to the customer’s premises, which would impair the operation of Eastlink’s services. Committed to maintaining our outside plant network in a timely and effective way, you will work towards the ultimate goal of providing the superior services that Eastlink is known for.

Eastlink provides in-house technical and safety training as well as training on specific services and duties that will increase with experience to ensure you have the skills to succeed.

Qualifications:

  • Professional and customer-focused individuals with strong problem-solving skills and technical aptitude.
  • Thrives in a fast-paced, customer-facing work environment.
  • Graduate of a recognized Electronics program is considered an asset.
  • Industry experience in repair and maintenance is considered an asset.
  • NCTI or SCTE training is considered an asset.
  • Demonstrates a strong commitment to workplace safety and consistently follows Occupational Health & Safety (OH&S) best practices.
  • Able and willing to travel throughout the region.
  • Holds a valid driver's license with a satisfactory driving record.
  • Successful candidates must provide a driver's abstract and pass a criminal background check as part of the recruitment process.

You also have the ability to do the following:

  • Manually lift, push and pull up to 90 lbs.
  • Work in inclement weather conditions (including snow, rain & cold)
  • Kneel, crouch and work above shoulders on occasion.
  • Work safely aloft from a ladder, pole gaffs, or bucket truck near energized equipment and/or power lines.

About Eastlink

Eastlink is proudly family-owned and headquartered in Halifax, Nova Scotia. After more than 50 years, we’ve grown from a small-town startup into one of Canada’s Best Managed companies without losing our entrepreneurial edge. We move fast. We try new things. We care about doing right by our customers, and we’re not afraid to take a different approach to make that happen.

Why Work with Us

We could say we’re not your typical telecom, but what makes us different is how we operate day to day. At Eastlink, we’re a tight-knit team all working toward common goals. We’re big enough to do meaningful work, but small enough that you can actually make your mark. You won’t get stuck waiting for layers of approval or years of tenure to make an impact! We believe in getting involved, speaking up, and figuring things out together. We’re always listening, learning, and adapting because our customers (and our people) expect us to. And just like we invest in our network, we invest in you, with intention and for the long run.

When you join Eastlink, you'll enjoy:

  • Opportunities for internal growth and promotion
  • Paid vacation and holidays
  • Comprehensive health and dental benefits
  • Company pension plan with employer contributions
  • Employee discounts on Eastlink products and services

We’re committed to building a workplace where everyone feels they belong. We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process. Need an accommodation during the hiring process? We encourage you to reach out and let us know how we can support your participation.



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