Posted 3 months ago
ServiceNow Developer
@ CONFIGURETEK
Ottawa, Ontario
Overview
CONFIGURETEK is hiring a ServiceNow Developer to build and maintain a centralized service catalogue on the ServiceNow platform. The work covers catalogue items, workflows and integrations with external systems, as a full-time role.
Responsibilities:
- Design and build catalogue items for hardware, software, access and HR services
- Create workflows and Flow Designer flows for request fulfilment
- Connect catalogue items to external systems
- Manage catalogue categories, roles and permissions
- Troubleshoot catalogue issues and update items
Requirements summary:
- Hands-on ServiceNow development experience
- Experience with catalogue items, forms and UI policies
- Experience with workflows and integrations
- Ability to meet end users in regular and ad hoc meetings
Tools & skills
Source and dates
Source type not verified · careerplug
- Employer posting date
- 2026-08-12
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Software development |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
CONFIGURETEK
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Strong Foundations, Amazing Outcomes
Full company description
ConfigureTek is a full-service technology provider with a focus on IT services and IT operations. We deliver immediate value from your technology investments. - Software Reseller - Sales, Demo, POC/POV, Implementation, Managed Services Capabilities - Certified Consultants Our experience and high quality software has helped clients align to industry best practices and achieve their business goals. Portfolio: CMDB, Discovery & Mapping, Asset Management, Event Management, Change Management, IT Compliance, Service Desk, and Monitoring Proud partners of: ServiceNow, HPE, and VMware
- LinkedIn followers
- 6,178
- People associated on LinkedIn
- 33
- Reported office locations
- 630 S Buffalo St, Warsaw, Indiana 46580, US
- 170 Robert Speck Parkway, Suite 203, Mississauga, ON L4Z 3G1, CA
- Other recorded names
- CONFIGURETEK
- ConfigureTek
- Specialties
- Software Reseller
- Managed Services
- Staff Augmentation
- Training
- ServiceNow
- Event Management
- Software Asset Management
- TPM
- Operational Intelligence
- and Asset Management
- Profile identifies a recruitment agency
- No
ConfigureTek is a full-service technology provider with a focus on IT services and IT operations. We deliver immediate value from your technology investments. - Software Reseller - Sales, Demo, POC/POV, Implementation, Managed Services Capabilities - Certified Consultants Our experience and high quality software has helped clients align to industry best practices and achieve their business goals. Portfolio: CMDB…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 11-50 employees |
| Headquarters | Warsaw, Indiana |
| Organization type | Privately Held |
| Year founded | 2010 |
| Specialties | Software ResellerManaged ServicesStaff AugmentationTrainingServiceNowEvent ManagementSoftware Asset ManagementTPMOperational Intelligenceand Asset Management |
| Open jobs on Jobsy | 1 |
| View page |
ServiceNow Service Catalogue Developer
RESPONSIBILITIES:
The Contractor’s resource(s) must enable efficient, user-friendly, and self-service capabilities within the
ServiceNow platform including:
• Delivering a centralized service catalogue.
• Automating request fulfilment to reduce manual effort and errors.
• Improve the end-user experience by making services accessible, intuitive, and fast.
• Support organizational goals of digital transformation and process standardization.
Tasks:
a. Catalogue Item Development
• Designing and building catalogue items (hardware, software, access requests, HR services)
• Configure forms, variable and UI policies
b. Workflow and Automation
• Creating workflows and flows for request fulfilment
• Setting up approvals, notifications, and task assignments
c. Integration
• Connecting catalogue items to external systems (procurement, HR, Active Directory, etc)
d. Administration
• Managing catalogue categories, roles, and permissions
• Maintaining catalogue structure and visibility rules
e. Maintenance and Support
• Troubleshooting catalogue issues
• Updating items as business needs evolve
DELIVERABLES
• Fully configured catalogue items with forms, variable, and dynamic scripts; automated workflows or
Flow Designer flows that handle approvals, notifications, and fulfilment tasks; integrations with
external systems and supporting documentation.
• Must be available for regular and ad hoc meetings with the end users
Journal
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