Posted 5 months ago
Shift Leader - High Rollers
@ Banff Hospitality Collective
Banff, Alberta
Overview
Banff Hospitality Collective is hiring a Shift Leader for High Rollers, a bowling and beer hall in Banff National Park. The role supports the GM and AGM in running restaurant service, liaising between front and back of house, handling guest concerns, and managing front-of-house staff. The posting asks for ProServe, serving or bartending experience, a flexible schedule, and offers staff perks, a health benefits plan after six months, and growth opportunities.
Responsibilities:
- Ensure smooth restaurant service with the GM and AGM
- Liaise between front and back of house teams
- Handle customer concerns and complaints
- Set up the restaurant and manage front-of-house staff
Requirements summary:
- ProServe certification
- Previous serving and bartending experience
- Excellent communication skills
- Flexible schedule required
- Strong work ethic and positive team player
- Previous supervisory experience is an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workable
- Employer posting date
- 2026-06-11
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Manages people | Yes |
| Schedule | day, evening, overnight |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen, Store |
| Position | Mostly standing |
| Physical demands | physical moderate · computer low |
| Licences & certifications | ProServe |
| Perks mentioned | Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Banff Hospitality Collective
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Banff is where we | create | indulge | cook | distill | brew | curate | celebrate | explore | adventure | dine
Full company description
Banff Hospitality Collective or as we like to call it ‘BHC’, is a multi-concept restaurant and entertainment company with 16 venues and counting. All our venues are unique in their own right but have a few things in common: 1. They are all located in beautiful downtown Banff. 2. Serve amazing food and beverage 3. Have wicked atmospheres powered by even cooler people. Want to know more? Check us out here: banffcollective.com/our-venues Banff National Park inspires us with 6441 km² of protected canvas. This vast inspiration is the cornerstone of everything we create. 100% locally owned and operated.
- LinkedIn followers
- 7,447
- People associated on LinkedIn
- 128
- Reported office locations
- 128 Eagle Crescent, Banff, Alberta T1L, CA
- Business categories
- Restaurants
- Food and Beverage
- Food Processing
- Other recorded names
- BHC
- Banff Hospitality Collective
- Specialties
- restaurants
- bars
- hospitality
- and distilling
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Banff Hospitality Collective or as we like to call it ‘BHC’, is a multi-concept restaurant and entertainment company with 16 venues and counting. All our venues are unique in their own right but have a few things in common: 1. They are all located in beautiful downtown Banff. 2. Serve amazing food and beverage 3. Have wicked atmospheres powered by even cooler people. Want to know more? Check us out here…
| Field | Value |
|---|---|
| Industry | Food and Beverage Services |
| Company size | 1,001-5,000 employees |
| Headquarters | Banff, Alberta |
| Organization type | Privately Held |
| Year founded | 2000 |
| Specialties | restaurantsbarshospitalityand distilling |
| Open jobs on Jobsy | 32 |
| View page |
We’re seeking a Shift Leader to join us at High Rollers! Happy Hour half price bowling is available from 3 to 5pm on weekdays and all day Wednesday. Guests come for the bowling and stay for the food, featuring a value-priced menu served up in a big ol’ beer hall. With six ten-pin lanes, three pool tables, big-screen TVs, and 48+ craft beers on tap, there is always something happening.
High Rollers is where guests bring the family or round up the crew. You’ll help us pull off incredible celebrations and party packages, perfect for large groups and events. And if you’re working late night, you’ll be at the heart of one of Banff’s best parties featuring live local DJs. Help us let the good times roll. Want to know more? Check us out here: https://www.highrollersbanff.com/
We Love Perks! This Position Includes:
- Live, work & play in Banff National Park!
- Great earning potential
- 35% off food, bottles of wine & sake for yourself + a guest at all BHC venues
- Fun staff events - Outdoor activities, holiday parties, team socials + more
- Opportunities for growth & advancement across unique venues
- Health benefits plan available after 6 months of employment
- Work with a company that intentionally gets you outside as well as gives back to the community
What You Have:
- ProServe certification
- Previous serving and bartending experience
- Excellent communication skills
- Flexible schedule required
- Strong work ethic and a positive team player
- Previous supervisory experience is an asset
Shift Leader
Shift leaders ensure a smooth running of restaurant service in assistance to the GM and AGM. This includes, but is not limited to liaising with FOH & BOH teams, handling customer concerns & complaints, and setting up the restaurant for a successful service by managing all FOH team members.
Banff Hospitality Collective is: https://www.banffcollective.com/
BHC is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences and competencies, and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email.
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