Posted 28 days ago
Shift Manager
@ Wendy's | WTC Ventures Canada
Victoria, British Columbia
Overview
WTC Ventures Canada, a Wendy's franchisee with 90+ restaurants, is hiring a full-time entry-level Shift Manager to lead a crew each shift and help train team members. The role covers food safety, labour and food cost management, inventory and customer service, with a 10-12 week training program and benefits including pension and insurance.
Responsibilities:
- Lead a crew during each shift
- Train, monitor and reinforce food safety procedures
- Manage food and labour costs and monitor inventory
- Anticipate problems and initiate corrective action
- Deliver fast, accurate, excellent customer service
Requirements summary:
- Fast food or restaurant experience preferred
- Confident decision-maker willing to learn
- Excellent written and verbal communication
- Willingness to lead and train a team
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · higherme
- Employer posting date
- 2026-10-09
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen, Store |
| Position | Mostly standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Wendy's | WTC Ventures Canada
| Field | Value |
|---|---|
| Open jobs on Jobsy | 246 |
We're looking for outgoing and energetic Shift Managers to join our fun and fast paced team!
This position is an entry-level, supervisory position at Wendy's, so by taking on this role, you're taking your first big step to a potentially huge restaurant management career.
The ideal Shift Manager is a confident decision-maker who is ready to learn. He or she has experience in fast food and/or restaurant work and is an excellent communicator—both in written form and verbally. The Shift Manager is willing to lead a team during each shift and help train team members. Shift Managers are a critical part of our restaurant leadership team. Shift Managers work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations.
Wendy's Shift Managers:
- Inspire Crew members to always do their best
- Ensure guests enjoy an outstanding customer experience
- Get great results while creating a warm, welcoming place for both employees and customers
- Grow management skills in a fast-paced environment
- Foster a Team atmosphere
- Train, monitor, and reinforce food safety procedures and safe working procedures
- Manage food and labor costs
- Execute company policies and procedures
- Monitor inventory levels
- Provide proper training for team members
- Anticipate and identify problems and initiate appropriate corrective action
- Maintain fast, accurate service, provide excellent customer service and meet and/or exceed both company and customer expectations
- Maintain a professional appearance while providing excellent customer service with the Wendy’s fast food restaurant team
As Management at Wendy’s you’ll enjoy:
- Competitive Pay
- Quarterly Bonuses
- Extended Health, Dental and Rx Insurance
- Pension Plan
- Life Insurance
- Long Term Disability
- Performance Evaluations Every 12 Months
- Clear Career Path and Opportunities
- 10-12 Week Training Program
- Paid Vacation and Paid Sick Time
- Employee Assistance Program
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Bring your talents, friendly attitude, and expertise to our franchise of 90+ restaurants. You'll find opportunities, rewards and growth potential.
Why Choose Wendy's...
Wendy's has a strong support system, which is critical to our success. The people in our organization are the most important element to this success. Wendy's is looking for qualified people to start their careers with us as manager trainees, shift leaders, crew leaders, and crew members. Your responsibilities can steadily progress, until you take over as manager of a million-dollar-plus (on average) operation.
At Wendy's, quality is our recipe. You'll see it in everything that we do from the food we serve to the people that we hire. We are committed to making our employees the best with a quality salary, training program, benefits package and great work environment. If you are ready to meet the exciting challenges at Wendy's, we want to talk with you!
Our Goal
Wendy's goal is to be better than the rest, with high quality, great tasting food, clean comfortable surroundings and fast friendly service. Quality is the focus of every aspect of our operations and the philosophy of every one of our employees. It is the dedication to quality that makes Wendy's a leader in the quick-service restaurant industry and a favorite of consumers.
If you are ready for exciting challenges and great rewards, apply today at Wendy's. It's not just another job...it's a rewarding career!
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