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Posted 168 months ago

Siebel Application Designer

@ system canada technologies

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Vancouver, British Columbia

On-siteContract5+ years experience
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SIGNALS

Overview

System Canada Technologies is hiring a contract Siebel Application Designer to design CRM solutions on Siebel frameworks for Call Centre, Service to Sales and B2C requirements. The role works with an offshore vendor, covers SLA performance and project delivery, and requires at least 5 years of IT experience and 3 years on Siebel.

Responsibilities:

  • Design Siebel solutions that meet business requirements
  • Develop technical specifications and programming standards
  • Work with offshore vendor on Call Centre and B2C solutions
  • Ensure applications meet established SLAs
  • Support on-schedule, on-budget project delivery

Requirements summary:

  • 5+ years progressive IT experience with full lifecycle development
  • 3+ years Siebel experience, including Siebel 8.x
  • Experience with Siebel EAI, workflow and CTI integration
  • Experience working in onshore/offshore model
  • Strong problem analysis and troubleshooting skills

Tools & skills

SiebelGenesys CTIEnterprise Integration Manager
Source and dates

Employer career site / ATS feed · smartrecruiters

Employer posting date
2013-01-11
First seen by our source
2026-10-14
Source record updated
2026-10-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentSoftware development
Experience5+ years
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

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system canada technologies

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FieldValue
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Job description

Company Description

SCT resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Job Description

Company: SystemCanada | www.systemcanada.com

World wide office: Canada - USA - Australia - UK - South Africa - New Zealand - Ireland - Japan

Job Description

Main Accountabilities:

  • Working in collaboration with our 3rd Party offshore vendor, provide thought leadership on solutions to meet our Call Centre, Service to Sales and B2C requirements
  • Design solutions which satisfy business requirements utilizing Siebel frameworks
  • Develop and ensure Technical Specifications and Programming standards are maintained
  • Ensure the application performs within established SLA's
  • Assist to ensure projects are delivered on schedule, within budget, meet requirements.
  • Develop excellent working relationships with Business and IT stakeholders
  • Keep abreast of emerging technologies in the areas of CRM and Call Centre
  • Minimum 5 years of progressive information technology experience, with full application development life cycle and systems integration experience in a development environment
  • Minimum of 3 years experience with Siebel technology
  • Experience in the following Siebel functionality: email Response, Enterprise Application Integration (EAI), Virtual Business Components (VBC) integration, Siebel Workflow, Assignment Manager, Genesys CTI Integration, Web Service Integration, Enterprise Integration Manager (EIM), Leads Management, Marketing Server, Campaign Management
  • Siebel 8.x experience
  • Experience working in an onshore/offshore model
  • Excellent problem analysis and trouble shooting skills
  • Good knowledge of change management and problem management processes
  • Strong interpersonal and organizational skills. You will be working with end users and other IT organizations
  • Ability to communicate effectively to technical and non-technical audiences

Assets:

  • Good working knowledge of Java, VB, C++ programming languages would be a definite advantage
  • Knowledge of the financial and insurance industries in particular Group Health Benefits, Group Retirement Services, and Direct sales

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