Posted 12 days ago
Spa Receptionist
@ Banff Caribou Properties Ltd.
Alberta
Overview
Banff Caribou Properties Ltd. is hiring a Spa Receptionist to greet guests, manage appointments and calls, and support spa operations. The role includes product recommendations, retail sales and card and cash handling. Prior reception or customer service experience and ProServe certification are wanted.
Responsibilities:
- Welcome guests and manage appointments
- Answer calls and assist with bookings
- Coordinate with massage therapists and aestheticians
- Sell retail products and process payments
- Keep the spa clean and organized
Requirements summary:
- Previous reception or customer service experience
- ProServe certification
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Comfortable using computers and learning new systems
- Spa experience is an asset
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-10-25
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-10-26
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Licences & certifications | ProServe |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Banff Caribou Properties Ltd.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
An employee owned & operated company with hotels, restaurants, spas, cinema, and sports shop in Banff National Park.
Full company description
Banff Lodging Co. is an employee owned and operated company with hotels, restaurants, spas, cinema, and sports shop all located in beautiful Banff & Canmore, AB. We are an eclectic and diverse group of over 900 employees; we choose our attitude, have fun and are passionate and enthusiastic in all that we do. We are community-minded, we take chances, show initiative and seek innovation. With our variety of job opportunities and commitment to career development your future will flourish with Banff Lodging Co.
- LinkedIn followers
- 2,876
- People associated on LinkedIn
- 248
- Reported office locations
- 229 Bear Street Suite 300, Banff, Alberta T1L 1H8, CA
- 461 Banff Ave, Banff, Alberta T1L 1H8, CA
- 600 Banff Ave, Banff, Alberta T1L 1H8, CA
- 521 Banff Ave, Banff, Alberta T1L 1H8, CA
- 901 Hidden Ridge Way, Banff, Alberta T1L 1H8, CA
- 345 Banff Ave, Banff, Alberta T1L, CA
- 502 Tunnel Mountain Rd, Banff, Alberta T1L, CA
- 1029 Banff Ave, Banff, Alberta T0L, CA
- 250 Marmot Crescent, Banff, Alberta T1L, CA
- 337 Banff Ave, Banff, Alberta T1L, CA
- 229 Bear st, Wolf & Bear Mall, Banff, AB T1L 1H8, CA
- 206 Banff Avenue, Banff, AB T1L 1H8, CA
- 1711 Bow Valley Trail, Canmore, AB T1W 1L7, CA
- 1725 Bow Valley Trail, Canmore, Alberta T1W 2X3, CA
- Business categories
- Hospitality
- Restaurants
- Tourism
- Other recorded names
- Banff Caribou Properties
- Banff Lodging Company
- Specialties
- Hospitiality
- Tourism
- Restaurant
- Spa
- Cinema
- and Hotel
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Banff Lodging Co. is an employee owned and operated company with hotels, restaurants, spas, cinema, and sports shop all located in beautiful Banff & Canmore, AB. We are an eclectic and diverse group of over 900 employees; we choose our attitude, have fun and are passionate and enthusiastic in all that we do. We are community-minded, we take chances, show initiative and seek innovation. With our variety of job…
| Field | Value |
|---|---|
| Industry | Hospitality |
| Company size | 501-1,000 employees |
| Headquarters | Banff, Alberta |
| Organization type | Privately Held |
| Year founded | 1985 |
| Specialties | HospitialityTourismRestaurantSpaCinemaand Hotel |
| Open jobs on Jobsy | 12 |
| View page |
As a Spa Receptionist, you will be the welcoming face of the spa, helping create a relaxing and memorable experience for every guest. From greeting clients and managing appointments to sharing product knowledge and local recommendations, you'll play an important role in ensuring the spa operates smoothly and that guests receive exceptional service from start to finish.
Key Responsibilities
- Welcome guests and provide a warm, professional, and personalized experience
- Answer incoming calls and assist guests with bookings and inquiries
- Schedule spa appointments and communicate arrival times and cancellation policies
- Coordinate with Massage Therapists and Aestheticians to ensure smooth daily operations
- Share knowledge of spa treatments, products, local activities, and attractions
- Assist guests with retail purchases and provide product recommendations
- Process debit and credit card transactions and maintain accurate cash handling procedures
- Maintain a clean, organized, and welcoming spa environment
- Support additional operational duties as required
What We're Looking For
- Previous reception, administration, or customer service experience
- Spa experience or knowledge is an asset, but not required
- ProServe Certification
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Comfortable using computers and learning new systems
- Flexible and adaptable working style
- Positive attitude and willingness to work as part of a team
If you enjoy working with people, providing exceptional service, and creating memorable experiences for guests, we'd love to hear from you.
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