Sr. Infrastructure Architect (Canada)

The Opportunity

Hyatt Hotels Corporation seeks an enthusiastic Sr. Infrastructure Architect to join our Network Engineering and Operations team. In this role, you will be collaborating closely with the broader infrastructure team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list since 2013. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

· Annual allotment of free hotel stays at Hyatt hotels globally

· Flexible work schedule

· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

· Extended Health Benefits for you and your dependents and paid medical days

· Employer RRSP Matching Contributions

· Fitness and Wellness Allowance

· Cell Phone Allowance

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

Responsibilities include general oversight of infrastructure architecture, lifecycle and processes. Additional responsibilities include participating in special projects that incorporate a wide range of infrastructure function exposure.

· Enterprise Infrastructure Strategy & Architecture

o Define and evolve the enterprise hybrid infrastructure strategy spanning global data centers, on-property environments, multi-cloud platforms (Azure, AWS, GCP), and edge ecosystems.

o Establish enterprise reference architectures, standards, and guardrails ensuring scalability, resiliency, security, interoperability, and cost efficiency across infrastructure domains.

o Lead multi-cloud strategy including workload placement frameworks, integration patterns, portability considerations, and strategic vendor alignment.

o Develop and maintain multi-year infrastructure roadmaps aligned to business growth, digital transformation, and property lifecycle modernization.

· Cloud & Hybrid Architecture

o Architect and govern enterprise-grade solutions across Azure, AWS, and GCP encompassing compute, storage, networking, container platforms, and core platform services.

o Design secure, identity-integrated architectures aligned to enterprise IAM strategy, including federated access and cross-cloud identity patterns.

o Establish high-availability, multi-region, and global resilience models supporting 24x7 hospitality operations.

o Define standardized hybrid connectivity architectures (Cloud On-Ramp, Direct Connect, ExpressRoute, SD-WAN, VPN, edge integration).

o Provide architectural leadership for cloud migration, modernization, re-platforming, and optimization initiatives.

o Operationalize cloud governance frameworks including account/subscription strategy, landing zones, policy enforcement, tagging standards, cost transparency, and FinOps alignment.

· On-Premises & Edge Infrastructure Architecture

o Lead architectural direction for enterprise virtualization, storage, backup/recovery, and data center network platforms.

o Define integration patterns between property-level systems, regional hubs, and global platforms to ensure secure, resilient operations.

o Guide lifecycle strategy, capacity planning, hardware refresh programs, and infrastructure modernization initiatives.

o Establish edge architecture standards supporting hotel operations and distributed property technologies.

· Resilience, Security & Compliance Architecture

o Architect infrastructure solutions that meet hospitality industry requirements for availability, data protection, and regulatory compliance.

o Embed security-by-design principles, including zero-trust, segmentation, and identity-driven access controls, in partnership with Security Architecture.

o Define and validate disaster recovery, business continuity, and global failover strategies aligned to SLA, RTO, and RPO commitments.

o Ensure alignment with PCI-DSS, privacy regulations, and evolving global compliance standards.

· Architecture Governance & Technical Stewardship

o Serve as a senior voting member of Architecture Review Boards, providing architectural accountability for major initiatives.

o Evaluate solution designs for alignment with enterprise standards, scalability, operational sustainability, and cost discipline.

o Drive platform rationalization, standardization, and technical debt reduction across infrastructure domains.

o Champion long-term architectural integrity while balancing innovation and delivery speed.

· Automation & Modern Infrastructure Practices

o Establish enterprise standards for Infrastructure-as-Code (Ansible, Terraform, Bicep, CloudFormation) and automated provisioning models.

o Promote immutable infrastructure, CI/CD integration, and DevOps-aligned operating models.

o Define observability, monitoring, and telemetry standards across hybrid and multi-cloud environments.

o Guide engineering teams in adopting cloud-native and platform engineering practices.

· Cross-Functional Collaboration

o Partner cross-functionally with Application, Data, Security, Network, and Cloud Engineering teams to deliver cohesive, end-to-end platform capabilities.

o Translate business, digital, and property operational requirements into scalable infrastructure architectures.

o Influence strategic infrastructure decisions across global teams without direct authority, driving alignment through expertise and credibility.

Experience Required:

· 10+ years of progressive experience in enterprise infrastructure engineering and/or architecture roles, with increasing scope and strategic accountability.

· Proven experience designing and governing hybrid infrastructure environments integrating on-premises, multi-cloud, and edge architectures.

· Deep expertise in AWS and Azure architecture, including enterprise-scale design patterns, resilience models, and governance frameworks. (GCP and OCI experience strongly valued.)

· Demonstrated success architecting global, highly available, mission-critical platforms supporting 24x7 operations.

· Strong enterprise-level knowledge across core infrastructure domains, including:

o Network architecture, segmentation, and hybrid connectivity (e.g., Software Defined Networking, Direct Connect, ExpressRoute)

o Virtualization, data center platforms, and distributed infrastructure environments

o Identity and access integration across hybrid and multi-cloud ecosystems

o Backup, recovery, and disaster recovery strategy and design

o Experience operating within formal architecture governance models, contributing to Architecture Review Boards and enterprise standards enforcement.

· Ability to develop clear, executive-ready architecture artifacts including reference architectures, roadmaps, standards, and solution design documentation.

Experience Preferred:

· Experience within hospitality, retail, or other highly distributed, multi-site enterprise environments.

· Familiarity with regulated data environments, including PCI-DSS and global data protection standards.

o Working knowledge of modern platform and cloud practices, including:

o Kubernetes and container-based architectures

o Enterprise cloud landing zone design

o FinOps and cloud financial management disciplines

o Zero-trust and identity-centric security models

· Industry-recognized cloud or architecture certifications (e.g., AWS Solutions Architect, Microsoft Azure Solutions Architect).

· Exposure to broader enterprise architecture frameworks and cross-domain architecture integration.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.

The salary range for this position is CAD 95,000 - CAD 125,000. This position is also eligible to earn an annual bonus.

The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

Candidates must be legally authorized to work in Canada at the time of application and throughout their employment. Proof of eligibility to work in Canada will be required. Unless otherwise indicated in the job posting, Hyatt does not sponsor employment visas or work permits for this position. Applications from candidates who do not meet these requirements will not be considered.

Hyatt is committed to providing an inclusive and accessible recruitment experience. In accordance with applicable human rights and accessibility legislation across Canada, accommodation is available throughout the recruitment and selection process. If you require accommodation at any stage, please notify Human Resources, and we will work with you to meet your accessibility needs.