Posted 14 days ago
Store Manager
@ L'Oréal
Canada
SIGNALS
Overview
L'Oréal is hiring a full-time Store Manager for its Kiehl's stores to lead the store team toward sales growth and customer service. The role covers team management, sales targets, store operations and budget control. The posting asks for 5+ years of specialty retail management experience and a flexible schedule including nights, weekends and holidays.
Responsibilities:
- Lead and motivate the store team to meet sales targets
- Coach, develop and schedule store staff
- Manage store operations, budget and point of sale activities
- Monitor retail KPIs and market information
- Drive store traffic through community events
Requirements summary:
- 5+ years specialty retail store management experience
- Proven record of coaching a team to sales results
- High school diploma required, Bachelor's preferred
- Passion for skincare and customer service
- Flexible schedule including nights, weekends and holidays
Tools & skills
Benefits mentioned
DentalDisability insuranceRetirement plan
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-31
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Retail |
| Experience | 5+ years |
| Management experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 25 lb · computer moderate |
| Education | High school (required), Bachelor’s degree (preferred) |
| Perks mentioned | Retirement plan, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
L'Oréal
| Field | Value |
|---|---|
| Open jobs on Jobsy | 30 |
Job description
Kiehl’s Since 1851 was founded as an old-world apothecary in New York City’s East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl’s we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl’s!
Why Kiehl’s
As a Store Manager You Will
Why Kiehl’s
- GROUP INSURANCE. Active and customizable as of your 1st day Basic coverage paid 100% by L’Oréal / Medical + Dental/ 3 coverage levels, individual/family /Life + Accident Insurance/ 2x base salary for each /Optional individual and/or dependent /Short + Long-Term Disability Insurance
- WELLNESS SPENDING ACCOUNT $500/year Employee, spouse, and children Expenses related to all elements of wellbeing, for example: Gym membership, fitness equipment, Childcare expenses, elder care expenses, etc.
- FINANCIAL HEALTH Defined Contribution Pension Plan Defined Benefit Pension Plan Group RRSP Group TFSA
- TELUS HEALTH VIRTUAL CARE 24/7 access to nurses, nurse practitioners, and doctors via the app or website Employee, spouse, and children Paid entirely by L’Oréal.
- LEARNING + DEVELOPMENT FIT Integration/ Integration Roadmap / Training related to your métier / Discovery, Lumina, TTM Extensive Learning Platform Financial
- A very generous employee discount.
As a Store Manager You Will
- Lead and drive the team to achieve store business objectives.
- Generate sales to achieve individual and collective sales target by applying outstanding service: Maximize selling opportunity. Monitor customer service level at brand standard. Derive action plans with team for improvements.
- Keep track on Retail KPIs and prevailing market information. Identify business strengths, opportunities at store level and coordinate with retail and training team for actions to maximize selling opportunity.
- Manage store-controlled expenses to budget (staff efficiency planning, cleanings, and office materials orders), identifying opportunities to increase contribution.
- Be responsible for managing daily, weekly, monthly operations at point of sales (POS) activities:
- Manage team:
- Is responsible for recruitment in partnership with Area Manager and HR including onboarding of new BA
- Motivates and inspire team to achieve store productivity objectives: provide weekly feedback, coach, and develop team member, Assess, and develop BAs’ competencies
- Ensures the individual and collective skills of the team are utilized effectively.
- Schedule the staff with efficiency
- Solve boutique operational issues with autonomy and develops positive neighborhood relationships
- Identify opportunities to drive traffic into the store through community and/or events
- Demonstrate expert product knowledge (features, benefits, usage) and application techniques. In-depth understanding on service excellence and brand expectation on best-in-class service.
- Drive the store quality comply with merchandising guidelines
- You are 18 years or older with a high school diploma
- You have 5+ years of specialty retail store management experience
- You have demonstrated success in driving sales by coaching and developing a team of direct reports
- You are entrepreneurial, resourceful, flexible, and can solve problems in a timely manner
- You possess strong written and verbal communication skills
- You have a thorough knowledge of the competitive landscape and can translate findings to positively impact business
- You have a passion for skincare and serving customers
- You are comfortable conducting skin care services on customers’ faces after being trained
- You have a flexible work schedule including nights, weekends, and holidays
- High School Diploma is required, Bachelor’s degree preferred
- Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
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