First seen by our source: 24 days ago
Supervisor, Provisions
@ Toptable Whistler
Whistler, British Columbia
Overview
Toptable Whistler is hiring a full-time Supervisor for Provisions, a neighborhood cafe serving coffee, baked goods, sandwiches and rotisserie chicken for dine-in and takeout. The role leads front-of-house service and training, and manages espresso, cashier and food-running stations. The posting states an hourly rate of $21 plus tips and a flexible schedule.
Pay:
$21 an hour
Responsibilities:
- Lead daily front-of-house service and team communication
- Train and guide the FOH team to maintain service standards
- Run espresso, cashier and food-running stations
- Handle cash-out, end-of-day reporting and menu updates
- Resolve guest conflicts and follow up on service issues
Requirements summary:
- 1+ years in high-end cafe or restaurant service
- Serving it Right certification
- Food Handlers licence an asset
- Strong problem-solving and delegation skills
- Ability to stand for long periods and lift 50 pounds
Tools & skills
Source and dates
Source type not verified · pushoperations
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical moderate · lift 50 lb · computer low |
| Languages | English |
| Licences & certifications | Serving it Right |
| Perks mentioned | Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Toptable Whistler
| Field | Value |
|---|---|
| Open jobs on Jobsy | 24 |
Provisions is your neighborhood cafe with everything you need throughout the day to dine in or take away.
We open early in the morning with coffee, fresh baked goods, and breakfast sandwiches. Throughout the afternoon and evening, we offer made-to-order sandwiches, slow-roasted rotisserie chicken, seasonal sides, and a selection of beer and wine to toast the day.
Part of Toptable Group, one of Canada leading restaurant groups. Led by Culinary Director, James Walt.
Who you are:
The FOH Supervisor,in collaboration with the Store Manager, will work closely with the leadership team to drive service each day and inspire team members to work together and hold one another accountable to the brand standards. The Supervisor is responsible for offering warm hospitality to our guests and employees and is expected to have expert level knowledge of all Front of House stations, including Barista, Cashier and Food Running.
What you'll do:
- Work with a sense of urgency and attention to detail at all times
- Effectively communicate with all FOH and BOH team members throughout service
- Training and guiding the FOH team to ensure excellence and success in each day
- Interact with genuine hospitality when speaking to vendors and guests and cultivate relationships with regulars
- Ensure excellent maintenance of the dining room as well as storage areas and shared FOH/BOH spaces in the facility
- Get the store ready for daily service, including set-up of all stations; and for breakdown of all stations and deep cleaning at the end of the service
- Cashing out and EOD reporting
- Understand proper steps of service and consistently executes them with efficiency and grace while maintaining a sense of urgency throughout the service
- Provide guest conflict resolution and following up on any service issues
- Demonstrate expertise on all thing's espresso, including dialing in, pulling a perfect shot consistently, latte art skills, cleaning and shutting down espresso station at the end of the service
- Responsible for menu updates in digital systems including daily updates of item counts
- Guide guests through relevant allergies/restrictions with awareness of possible and impossible accommodations
- Demonstrates deep knowledge of Health Department standards
What we need from you:
- 1+ years of experience in a high-end cafe and/or service in a restaurant
- Food Handlers License an asset
- Serving it Right
- Problem-solving and delegation skills
- Strong verbal and written communication skills, ideally in two or more languages
- Able to accommodate a flexible schedule
- Able to stand for long periods of time
- Able to lift 50 pounds
What you'll get from us:
- Hourly rate of $21/hr plus tips*
- Ski pass loan program
- 20% dining discount throughout the Toptable family of restaurants
- Affordable Staff Housing Options available
Journal
Only you can see this. Kept on this device, and in your account when you sign in.