SYSTEMS INTEGRATION SPECIALIST (AMANDA Developer/Administrator)

• Job ID: 67832
• Job Category: Information & Technology
• Division & Section: Public Health, Operations & Business Services
• Work Location: 61 Front St W
• Job Type & Duration: Full-time, Temporary (12 month) vacancy
• Hourly Rate and Wage Grade: $58.30 - $63.91
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: L79 Full-time
• Number of Positions Open: 1
• Posting Period: 12-Nov-2026 to 26-Nov-2026

Reporting to the Senior Systems Integrator, within the Public Health Division, this position provides technical expertise in the administration, customization, integration, modernization, and support of enterprise business applications, including legacy and current versions of the AMANDA platform and Salesforce.

This position is responsible for analyzing business requirements, designing and implementing technical solutions, supporting application sustainment activities, and contributing to systems architecture, technology roadmaps, development standards, policies, procedures and best practices to ensure reliable and secure service delivery.

Major Responsibilities:

• Performs analysis and design duties as well as programming, modelling and scripting, testing, documentation and deployment preparation.
• Coordinates and prepares needs analysis and detailed systems design.
• Conducts user interviews to determine detailed systems requirements.
• Completes preliminary analysis, system and functional design, workflow diagrams for quality systems development.
• Designs, codes, tests, implements, and maintains systems.
• Designs and develops systems that comply with access and privacy legislation and/or provincial standards.
• Coordinates and develops program specifications and documentation.
• Designs and conducts all levels of testing i.e., unit, system, integration, regression, performance, security, usability, optimization/configuration and coordinates user acceptance testing.
• Provides direction to programmers in implementing details of new/revised systems; as the senior technical authority on system projects.
• Leads teams of intermediate/junior-level development staff in implementing software components and interfaces, in accordance with the Division's software standards and methodologies.
• Liaises and coordinates with staff in detailed systems deliverables and technical problem resolution.
• Implements in-house developed/custom/packaged systems and systems changes.
• Tests integrated systems to ensure system compatibility and proper functional integration with Corporate.
• Provides application maintenance and enhancement including implementation of vendor systems fixes and patches.
• Conducts quality assurance on divisional and external developments.
• Performs information and application data conversions.
• Provides development support to users by providing technical assistance and troubleshooting.
• Provides documentation and instruction/training to users of the system.
• Provides expertise, advice and technical skills for information and application service delivery.
• Conducts research and evaluation of software/framework and makes recommendations.
• Recommends, presents, and demonstrates system solutions to Divisional and business/community clients.
• Conducts presentations, system demonstrations and system walk-throughs at project review meetings.
• Participates as a team member in the execution of project plans providing technical expertise and advice re: architecture, development tools, work effort estimates.
• Directs the activities of staff, mentors, and recommends training.
• Contributes to project plans and project status reports.
• Conducts research, investigates, and recommends best practices for information and application services.
• Contributes to post-implementation project reviews.
• Recommends improvements to current methodologies, processes, standards, policies and guidelines.
• Contributes in planning of future system growth and provides detailed work plans.
• Conducts feasibility studies, business cases, Request For Information proposals & quotations, technical reports by researching and participating in evaluations and recommending solutions.
• Determines user training needs. Develops and prepares user training guides and manuals.
• Designs security roles and ensures security design for the applications meet the needs of the business.
• Ensures the day-to-day system security of the production application environment.
• Develops and maintains disaster recovery procedures and sustain technology solutions to meet business requirements.
• Participates in sustaining and improving infrastructures, methodologies, tools, techniques and standards, ensuring their conformance and adherence in daily practice among business and technical teams.
• Leads and directs appropriate system staff through the application development life cycle to produce business need solutions in conformance with the current System Architecture.
• Leads various stages of projects, directs project team members and resources and reports progress to Project Managers, Stakeholders and Business Units, ensuring successful delivery of solutions through proper coordination, change management, resource management, budget control, quality assurance, contingency measures and risk solutions.
• Assists in preparing RFPs, RFQ's and participates in evaluating, selecting, recommending technical solutions and in managing vendors and contracts.

Key Qualifications

Your application must describe your qualifications as they relate to:

1. Post secondary education in computer science or the approved equivalent combination of education and/or experience.
2. Extensive experience maintaining, upgrading and customizing Granicus' AMANDA platform version 6.0 or higher.
3. Extensive experience as an application developer on large-scale application development projects, utilizing WebSphere Application Server, Oracle 19c and PL/SQL.
4. Extensive experience in creating application artifacts based on business requirements and creating high level data architecture/models, application architecture, UML and other semantic diagrams and application mock-ups.
5. Experience developing Extract, Transform and Load (ETL) scripts to integrate data from multiple applications databases into data marts and data warehouses, and preparing data feeds for public consumption in a variety of formats.

You must also have:

• Knowledge of TPH Inspections and Investigations processes is an asset.
• Knowledge of Salesforce platform, Salesforce Administrator's role, activities and actions is an asset.
• Ability to effectively communicate orally and in writing.
• Strong inter-personal skills with the ability to work effectively as a member of a team, collaboratively with others in multidisciplinary team environment and work independently, as required.
• Ability to be self-motivated and work with minimal supervision.
• Ability to negotiate effective resolution of conflicting business priorities with corporate business.
• Strong analytical, problem solving, listening, and interacting skills.
• Business acumen to establish and maintain effective consulting relationships with corporate clients and vendors, using a strong customer service orientation.
• Ability to work with competing demands, prioritize and meet deadlines.
• Ability to be on call for support of production systems.
• Ability to work flexible hours including days, afternoons, nights, and weekends, as required.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.