Team Lead, Recreation Programs

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As the Team Lead, Recreation Programs within Recreation & Social Programs, you will provide operational and strategic leadership for a diverse portfolio of recreation programs delivered in City facilities and community-based settings. You will lead unionized and non-union employees, guide program planning and evaluation, manage budgets and resources, and develop collaborative relationships that enhance recreation opportunities for Calgarians. Reporting to the Leader, Recreation Programs, primary duties include:

• Lead all aspects of staff supervision, including recruitment, onboarding, work assignments, coaching, training, professional development, succession planning, and performance management.
• Lead annual and strategic planning, development, delivery and evaluation for assigned recreation program portfolios.
• Align programs with Council, departmental, service-line, business-unit and divisional priorities, as well as applicable policies, funding requirements and service-level agreements.
• Develop strategies, tools and implementation plans to support consistent program delivery across City facilities, partner locations, community settings and the corporate workplace.
• Monitor program performance, participation, revenue and outcomes; identify opportunities for improvement; and recommend whether programs should continue, change or be discontinued.
• Establish program goals, timelines, performance measures and evaluation approaches, and prepare reports that demonstrate results, impact and accountability.
• Manage portfolio budgets, allocate staff and financial resources, monitor expenditures and variances, and coordinate funding submissions and reporting.
• Build and maintain relationships with internal teams, community organizations, recreation partners, funders and other collaborators to advance shared priorities and expand accessible recreation opportunities.
• Lead or contribute to special projects, committees and strategic initiatives, providing recreation-program expertise and supporting the development of divisional strategies.
• Respond to escalated customer concerns, employee matters, operational issues, emergencies and incidents.
• Support effective facility and program operations by ensuring compliance with occupational health and safety requirements, collective agreements, corporate policies and administrative processes.

Qualifications

• A degree in Recreation, Fine or Performing Arts, Social Science, Education, or a related field.

• At least 5 years of experience in strategic recreation program development, delivery, and evaluation of recreation programs and recreation facility operations and oversight.

• A Minimum of 3 years of supervisory experience.

• Intermediate level of proficiency with Microsoft Office (Word, Excel, and Outlook).

• A valid class 5 driver's licence (or provincial equivalent) with no more than 6 demerits and the use of a personal vehicle for business purposes is required.

• Experience using registration systems, BI LaunchPad and PeopleSoft Human Capital Management (HCM) will be considered an asset.

• Experience addressing issues of equity, diversity, inclusion and belonging in program and service delivery will also be considered an asset.

• Equivalent combinations of experience and education may be considered.

• Success in this position requires the following:

  • Strong collaboration and communication skills

  • Effective management and leadership capabilities

  • Experience managing staff and human resource functions in union/collective bargaining setting

  • Strong understanding of business and administrative processes and recreation program delivery

  • Financial acumen

Working Conditions: Office environment. Requirement to attend offsite meetings and events.

Pre-employment Requirements

• A security clearance will be conducted.
• Applicants will be tested for appropriate skills.
• Successful applicants must provide proof of qualifications.
  

Workstyle

• This position works full time from the office, with no remote work options available.

Position and Pay Information

• Business Unit: Recreation and Social Programs
• Union: Exempt
• Position Type: 1 Permanent
• Compensation: Level M1 $115,627 - 144,534 per annum
• Hours of work: Standard 35 hour work week.
• Days of work: This position works a 5-day work week with 1 day off in a 3 week cycle.
• Location: 2808 Spiller Road SE
• Audience: Internal/External
• Apply By: November 20, 2026
• Job ID: 315599