Posted last month
Team Leader
@ Mountain Group
Langley, British Columbia
Overview
Mountain Group is hiring a part-time Team Leader to guide a retail team toward sales targets, store standards, visual merchandising and customer service. The role includes opening and closing duties and coaching staff. The posting lists a monthly bonus scheme, a 50% colleague discount and 6% vacation pay.
Pay:
$18.75 an hour
Responsibilities:
- Coach, train and mentor the store team
- Oversee daily store operations, including opening and closing
- Lead visual merchandising and shop floor standards
- Drive team toward sales targets and KPIs
- Resolve customer concerns promptly and professionally
Requirements summary:
- Experience in all areas of retail, from stock control to visual merchandising
- Strong communicator who gives constructive feedback
- Proactive and results-driven with a track record of achieving goals
- Confident motivator who inspires others
- Passion for outstanding customer service
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · pinpoint
- Employer posting date
- 2026-09-24
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Retail |
| Manages people | Yes |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Perks mentioned | Generous paid time off, Performance bonus, Employee discount, Uniform provided, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Mountain Group
| Field | Value |
|---|---|
| Open jobs on Jobsy | 25 |
Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!
We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.
Key Responsibilities
Leadership & Team Development:
- Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
- Drive continuous growth by coaching, training, and mentoring your team.
- Keep your team informed and engaged through clear, open communication.
- Empower your team with up-to-date product knowledge to meet customer needs confidently.
Operational Excellence:
- Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
- Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
- Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
- Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.
Sales & Performance:
- Motivate your team to meet and exceed sales targets and KPIs.
- Identify growth opportunities for team members and suggest strategies for their development.
Customer Experience:
- Set the standard for exceptional customer service and ensure it’s delivered consistently.
- Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
- Represent the Mountain Warehouse brand with enthusiasm and professionalism.
- Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.
We would love to meet someone who is
- Passionate about delivering outstanding customer service.
- A confident and reliable motivator, with a talent for inspiring others.
- Experienced in all areas of retail, from stock control to visual merchandising.
- A strong communicator who can engage at all levels and provide constructive feedback.
- Proactive and results-driven, with a track record of setting and achieving goals.
- Approachable, trustworthy, and a natural team player.
- Skilled at problem-solving within company guidelines and policies.
What's in it for you?
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 6% vacation pay paid out biweekly
- A stable, successful and supported environment
- Length of service awards
You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
INDCAN
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