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Posted 18 days ago

Tenant services coordinator

@ Impact Recruitment

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Vancouver, British Columbia

2+ years experience
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SIGNALS

Overview

Impact Recruitment is hiring a Commercial Tenant Services Coordinator for a property management client in Vancouver. The role handles tenant service requests, tenant communications, move-in and move-out coordination, and building records in MRI Angus. Pay is $60,000 to $65,000 per year, with 3 weeks of vacation, extended health and dental benefits, and a discretionary bonus.

Responsibilities:

  • Monitor and manage tenant service calls and emails
  • Direct work order requests to the property management team
  • Draft and distribute tenant notices and communications
  • Coordinate tenant events, onboarding and move-in/move-out
  • Maintain building management documents and MRI databases

Requirements summary:

  • 2+ years as commercial tenant service coordinator or commercial property administrator
  • Experience with MRI Angus or Yardi is an asset

Tools & skills

MRI AngusYardi

Benefits mentioned

Health insuranceDentalPaid time off
Source and dates

Job-board feed · jobillico

Employer posting date
2026-10-19
First seen by our source
2026-10-11
Source record updated
2026-10-28

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentCustomer service
Experience2+ years
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedGenerous paid time off, Performance bonus

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Impact Recruitment

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FieldValue
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Job description

Our well-known and respected Property Management client is looking to add a Commercial Tenant Services Coordinator to their team in Vancouver!

Benefits & Perks

  • $60,000 - $65,000 per annum
  • 3 weeks vacation
  • Extended Health and Dental benefits
  • Discretionary bonus

Responsibilities

  • Monitor and manage tenant service calls/emails.
  • Direct information to the property management team to complete work order requests and address the needs of tenants.
  • Engage in routine correspondence, coordination of service, and issuing Tenant and Contractor advisories.
  • Draft/prepare and distribute tenant notices and communications for the properties.
  • Coordinate any Tenant appreciation events, issue new tenant welcome packages, new tenant onboarding and move in/move out coordination.
  • Assist with any Tenant Satisfaction Surveys, when and if implemented.
  • Update and maintain current Building Management documents, MRI databases (tenant contact info, vendor updates), manuals, property profiles, reports and contact lists.
  • Set up and administration Tenant Insurance Certificate Program in Angus MRI.
  • Manage and maintain the WPS fire/emergency database/contacts and follow up with tenants and building operators as required.

Qualifications

  • 2+ years’ experience as a Commercial Tenant Service Coordinator or Commercial Property Administrator.
  • Experience with MRI Angus or Yardi is an asset.

At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

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