Posted yesterday
Tool Rental Associate Part Time (ST.JOHN'S)
@ HOME DEPOT CANADA, INC.
St. John's, Newfoundland and Labrador
Overview
Home Depot Canada is hiring a part-time Tool Rental Associate in St. John's to provide customer service, product knowledge and sales support across the store. The role involves greeting and assisting customers, recommending services such as Tool Rental and maintaining stock. The posting describes a flexible schedule that may include evenings and weekends.
Responsibilities:
- Greet, engage and thank customers following the GET model
- Assess customer projects and recommend products and services
- Promote Tool Rental and other store services
- Maintain stock, displays and cleanliness in the department
- Follow safety and loss prevention policies
Requirements summary:
- High school diploma or equivalent
- 1 to 2 years retail or trade experience an asset
- Strong interpersonal skills
- Customer focus and effective communication
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-11-08
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Store, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
HOME DEPOT CANADA, INC.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
About The Home Depot Canada The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer. The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast. Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home improvement industry with the needs, shopping trends and customs of each unique geography to best serve customers. Based out of our dynamic Toronto-based Store Support Centre, we have many opportunities available for corporate professionals seeking a big challenge with great rewards. Our high-performing team consists of marketing and communication specialists, the industry’s best product merchants, and experts in financial and inventory planning. We also have exciting opportunities within our Supply Chain team including positions at our Distribution Centres. The Home Depot’s values are the fabric of the company's unique culture and are central to our success. In fact, they are our competitive advantage in the marketplace. Associate pride and our "orange blooded" entrepreneurial spirit are distinctive hall marks of our company. With our unprecedented growth, there's no better time to build your career at The Home Depot Canada
- LinkedIn followers
- 145,389
- People associated on LinkedIn
- 6,901
- Reported office locations
- 1 Concorde Gate, Suite 400, Toronto, Ontario M3C4H9, CA
- Other recorded names
- The Home Depot Canada
- Specialties
- Home Improvement
- Retail
- Products & Services
- Customer Service
- and Rénovation
- Profile identifies a recruitment agency
- No
About The Home Depot Canada The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer. The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast. Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 10,001+ employees |
| Headquarters | Toronto, Ontario |
| Organization type | Public Company |
| Year founded | 1994 |
| Specialties | Home ImprovementRetailProducts & ServicesCustomer Serviceand Rénovation |
| Open jobs on Jobsy | 405 |
| View page |
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview:
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.
Key Responsibilities:
Ensures Customer Satisfaction
- Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
- Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
- Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
- Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Drives Sales
- Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
- Educate customers about the whole project
- Using empowerment program when necessary to satisfy customers
- Execute daily stock maintenance: all products signed, displayed, and clean
Builds Skills and Knowledge
- Maintain knowledge of all products in department and adjacent departments
- Proactively seek knowledge on all products and services
Maintains Safety and Security
- Follows all safety policies and procedures, Loss Prevention policies and procedures
Competencies:
- Communicates Effectively
- Customer Focus
Skills:
- Interpersonal Skills
Direct Manager/Direct Reports:
- Department Supervisor
Travel Requirements:
- No travel requirements
Physical Requirements:
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Working Conditions:
- Working within a flexible schedule that may include evening and weekends
- Warehouse environment that can be dusty and noisy
- Doors are frequently open, causing drafts and interior temperature changes
Minimum Education:
- High School Diploma or equivalent
Minimum Years of Work Experience:
- 1 to 2 years Retail or Trade experience an asset
Minimum Leadership Experience:
- NA
Certifications:
- NA
Other Requirements/Assets:
- NA
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