Training Specialist - Senior

Job Summary

The Enterprise Financial Services Division is seeking an experienced Senior Training Specialist to design, develop, and deliver technical and non-technical training solutions.

The successful candidate will be responsible for creating interactive e-learning courses, modernizing legacy training materials, and developing engaging digital learning experiences using Articulate 360 (Storyline and Rise) and Adobe Captivate Classic.

Candidates should have strong instructional design, e-learning development, accessibility compliance, and stakeholder engagement experience. Previous Ontario Public Service (OPS) or broader public-sector experience is highly desirable.

Key Responsibilities

• Design, develop, and maintain interactive e-learning courses using Articulate 360, including Storyline and Rise.

• Develop and update training materials for technical and non-technical users.

• Convert and redevelop legacy e-learning content created using Adobe Captivate.

• Create interactive learning activities, simulations, assessments, and instructional content.

• Analyze existing training materials and recommend improvements to learner engagement and effectiveness.

• Apply adult learning principles and instructional design best practices.

• Ensure compliance with AODA accessibility requirements.

• Collaborate with subject matter experts, project teams, and business stakeholders to gather training requirements.

• Develop training strategies, course outlines, training plans, job aids, and supporting documentation.

• Deliver training sessions both in person and through online platforms.

• Support LMS publishing, LearnON deployment, quality assurance, accessibility validation, and user acceptance testing.

• Manage multiple training deliverables and ensure timely completion.

Required Technical Skills

• Articulate 360: Extensive hands-on experience with Storyline and Rise.

• Adobe Captivate Classic: Experience developing and maintaining e-learning courses.

• E-learning Development: Interactive courses, simulations, assessments, and learning activities.

• Instructional Design: Adult learning principles and course development.

• AODA: Accessibility standards and compliance.

• LMS: Learning Management Systems and LearnON deployment.

• Training Documentation: Training manuals, job aids, and course materials.

• Presentation Tools: PowerPoint and Adobe tools.

• Screen Capture: Image and screen capture software.

Experience and Skill Set Requirements

Digital Learning Development and Technical Skills

• Strong hands-on experience with Articulate 360, including Storyline and Rise.

• Adobe Captivate Classic experience.

• E-learning course development and modernization.

• Interactive content, simulations, and assessments.

• AODA accessibility compliance.

• LMS and LearnON publishing experience.

Analytical and Instructional Design Skills

• Analyze and improve existing learning content.

• Gather and validate training requirements.

• Apply adult learning principles.

• Identify learning gaps and improve learner engagement.

• Redesign complex learning materials.

Communication and Stakeholder Engagement

• Work with subject matter experts, project teams, and business stakeholders.

• Facilitate content review sessions.

• Prepare project updates and presentations.

• Communicate technical concepts to different audiences.

Project Management and Organizational Skills

• Manage multiple course development projects.

• Meet project deadlines and milestones.

• Support quality assurance, accessibility testing, and UAT.

• Work independently and collaboratively.

Requirements

Mandatory Requirements

• Hands-on experience with Adobe Captivate Classic.

• Hands-on experience with Articulate 360 – Storyline and Rise.

• Demonstrated experience creating and developing e-learning courses using both platforms.

• Portfolio showcasing previously developed e-learning courses and projects.

• Experience developing training documentation and job aids.

• Experience delivering solution training.

Additional Information

• The position is completely onsite at the Toronto office.

• Candidates must be available to work Monday to Friday.

• Shortlisted candidates must complete an assignment before the interview.

• Interviews will be conducted in person.

• Only one candidate can be submitted for this requisition.