Unit Clerk

Your Opportunity:

Are you looking for a place where people truly matter? At Covenant Health, we believe our team is what makes us special. As one of Alberta’s Top Employers for the past decade with one of Canada’s Most Admired Corporate Cultures, we offer a workplace where you can grow, feel supported and make a meaningful difference. Since opening its doors in 1969, the Misericordia Community Hospital has offered both professional development opportunities and the ease of urban living. This full-service hospital provides specialized care through units like emergency, surgery and neonatal intensive care—supporting the holistic wellbeing of individuals and families across the city and beyond. Reporting to the Unit Manager, NICU, the Unit Clerk serves as the first point of contact on the unit, managing and relaying information to the health care team, families, and the public. Responsibilities include processing admissions and discharges in Connect Care, monitoring referral work queues, providing reception and clerical support, scheduling tests and treatments, arranging transportation, maintaining records, ordering supplies, coordinating equipment repairs, and assisting with training and orientation. All duties are performed in alignment with Covenant Health’s Mission, Vision, Values, and applicable policies and procedures. Are you ready to be the difference in health care? Make your impact by delivering quality, compassionate care to people across the province. Join Covenant Health today and help us build a healthier Alberta!

Description:

The Unit Clerk is a vital member of the interdisciplinary healthcare team, responsible for managing the full scope of administrative operations on designated care, treatment, and unit care areas. Acting as a central liaison among patients, families, and clinical staff, the Unit Clerk ensures timely and accurate communication, documentation, and coordination of care related processes. Unit Clerks apply their knowledge of medical terminology and healthcare systems to support admissions, transfers, and discharges; maintain essential records; and facilitate smooth unit workflow. They also oversee inventory and supplies, assist with scheduling and timekeeping functions, and serve as Downtime Captains during system outages, helping ensure continuity of operations in high pressure environments. In rare or exceptional circumstances, and in the interest of maintaining seamless, efficient, and patient centred care, the Unit Clerk may provide limited assistance to clinical colleagues within the boundaries of their training, skills, and established role. Together, these responsibilities highlight the essential contribution Unit Clerks make in creating an organized, responsive, and reliable care environment that supports patients, residents and the interdisciplinary team. This position is covered by the terms and conditions of the CUPE 2111 Collective Agreement.

• Classification:
Unit Clerk
• Union:
COV CUPE 2111
• Unit and Program:
Neonatal Intensive Care MCH
• Primary Location:
Misericordia Community Hosp
• Location Details:
As Per Location
• Multi-Site:
Not Applicable
• FTE:
0.60
• Posting End Date:
13-NOV-2026
• Employee Class:
Regular Part Time
• Date Available:
01-DEC-2026
• Hours per Shift:
7.75
• Length of Shift in weeks:
6
• Shifts per cycle:
18
• Shift Pattern:
Days, Nights, Weekends
• Days Off:
As Per Rotation
• Minimum Salary:
$26.07
• Maximum Salary:
$31.68
• Vehicle Requirement:
Not Applicable

Must have a Certificate from a recognized training program which includes a practicum component. A course in Medical Terminology is required. An equivalent combination of education and experience may be considered.

Completion of a Unit Clerk Diploma from a recognized post-secondary institution is required, along with knowledge of medical office terminology. Proficiency with Connect Care and experience with Microsoft Office (Word and Excel) and Meditech are required. Strong organizational, communication, and interpersonal skills are essential, along with the ability to prioritize tasks and remain calm in a fast-paced, high-pressure environment. A high level of accuracy in spelling, grammar, and punctuation is required. The role involves frequent interruptions and requires the ability to push, pull, and lift office supplies on a regular basis, as well as sit for extended periods. Flexibility to work rotating shifts is required.

A minimum of one year of recent experience as a unit clerk in a pediatric or neonatal acute care or ambulatory setting is preferred. Training and experience with Oracle.