Posted 7 months ago
Virtual Medical Office Assistant
@ WELL Health Technologies Corp
Vancouver, British Columbia
Overview
WELL Health Clinic Network Inc. is hiring a full-time remote Virtual Medical Office Assistant in Canada to support virtual clinic operations. The role involves scheduling virtual appointments, patient communication, EMR maintenance, insurance and billing tasks, and administrative support for physicians. Pay is $20.00 to $23.00 CAD per hour, with standard hours of 10:00 AM to 6:00 PM PST.
Pay:
$20–$23 an hour
Responsibilities:
- Schedule and manage virtual appointments on the Tia Health platform
- Communicate with patients by phone, email and secure messaging
- Maintain accurate electronic medical records
- Verify insurance and assist with billing
- Coordinate referrals, prescriptions and lab requests
Requirements summary:
- Experience in a medical office or healthcare setting
- Knowledge of medical terminology
- Familiarity with EMR systems and telehealth platforms
- Strong communication and organizational skills
- Ability to work independently in a remote environment
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-04-07
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-07
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Allied health |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
WELL Health Technologies Corp
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
WELL aims to positively impact health outcomes by leveraging technology to empower and support patients and doctors.
Full company description
WELL Health is a healthcare technology company empowering providers across North America with innovative digital tools and services. WELL Health’s Practitioner Enablement Platform offers virtual care and digital patient engagement capabilities, along with Electronic Medical Records (EMR), Revenue Cycle Management, and cybersecurity & data protection services. By reducing manual administration tasks, WELL Health helps physicians and healthcare providers increase time spent with patients and avoid burnout. WELL’s comprehensive end-to-end healthcare system includes diagnostic, specialist, private, executive, allied, and primary care clinic services, all integrated with their Practitioner Enablement Platform. In Canada, WELL Health operates largest medical clinic network in the country and supports thousands of clinicians. WELL is also a leading provider of multi-national, multi-disciplinary telehealth offerings. In the US, WELL’’s subsidiaries, CRH Medical and Wisp, are leading providers of anesthesia services to gastroenterologists and sexual healthcare prescription services, respectively. Circle Medical, WELL Health's bricks-and-clicks clinic service, operates in multiple states. In total, our US healthcare businesses support thousands of healthcare practitioners. WELL Health has also recently added Doctorly, a German EMR company, to a growing multi-national portfolio. WELL is publicly traded on the Toronto Stock Exchange under the symbol "TSX: WELL" and on the OTCQX under the symbol “WHTCF”. For corporate information, visit: www.well.company.
- LinkedIn followers
- 38,128
- People associated on LinkedIn
- 436
- Reported office locations
- 375 Water Street, 550, Vancouver, British Columbia V6B 5C6, CA
- Business categories
- Hospital
- Health Care
- Fitness
- Wellness
- Medical
- Personal Health
- Other recorded names
- WELL Health Technologies Corp
- WELLSTAR
- WELL Health Technologies Corp. (TSX: WELL)
- Specialties
- Health technology
- EMR
- Medical billing optimization
- Cybersecurity
- Digital Healthcare
- Allied healthcare
- Telehealth
- Primary healthcare
- Specialty healthcare
- Patient healthcare
- and Medical Billing
- Profile identifies a recruitment agency
- No
- Reported total investment
- 487,962,029
Currency and observation date were not supplied; this is not a current valuation or a funding round.
WELL Health is a healthcare technology company empowering providers across North America with innovative digital tools and services. WELL Health’s Practitioner Enablement Platform offers virtual care and digital patient engagement capabilities, along with Electronic Medical Records (EMR), Revenue Cycle Management, and cybersecurity & data protection services. By reducing manual administration tasks, WELL Health…
| Field | Value |
|---|---|
| Industry | Medical Practices |
| Company size | 1,001-5,000 employees |
| Headquarters | Vancouver, British Columbia |
| Organization type | Public Company |
| Year founded | 2010 |
| Specialties | Health technologyEMRMedical billing optimizationCybersecurityDigital HealthcareAllied healthcareTelehealthPrimary healthcareSpecialty healthcarePatient healthcare |
| Open jobs on Jobsy | 157 |
| View page |
Entity: WELL Health Clinic Network Inc.
Job Title: Virtual Medical Office Assistant (Remote)
Location: Remote (Canada)
Job Type: Full-Time
Hourly Range: $20.00 - $23.00 CAD per hour
About Us:
TIA Health, part of WELL Health Technologies, is a leading virtual healthcare platform connecting patients with licensed physicians across Canada. Our mission is to improve access to healthcare through innovative digital solutions and patient-centered care.
Position Summary:
We are seeking a dependable and detail-oriented Virtual Medical Office Assistant to support our virtual clinic operations. You will play a key role in ensuring a smooth, efficient, and positive experience for both patients and healthcare providers.
Key Responsibilities:
- Schedule and manage virtual appointments through the Tia Health platform
- Communicate with patients via phone, email, and secure messaging
- Assist patients with joining virtual visits and troubleshooting minor technical issues
- Maintain accurate electronic medical records (EMR)
- Verify insurance information and assist with billing tasks
- Coordinate referrals, prescriptions, and lab requests
- Provide administrative support to physicians during virtual clinic hours
- Ensure compliance with Canadian privacy regulations (e.g., PHIPA)
Qualifications:
- Experience in a medical office or healthcare setting
- Knowledge of medical terminology
- Familiarity with EMR systems and telehealth platforms
- Strong communication and organizational skills
- Ability to work independently in a remote environment
- High level of attention to detail and confidentiality
Preferred Qualifications:
- Experience in a virtual clinic or telehealth environment
- Experience with OSCAR EMR (preferred)
- Knowledge of Canadian healthcare systems and billing
- Comfortable assisting patients with basic technical issues
Work Schedule:
- Full-time position
- Standard hours: 10:00 AM – 6:00 PM (PST`)
- Flexibility available for the right candidate
Requirements:
- Must reside in Canada
- Reliable high-speed internet
- Quiet, private workspace
- Strong computer and digital literacy
The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.
WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.
This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.
WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annualSustainability Impact Report.
Want Read more about us: https://stories.well.company/
Journal
Only you can see this. Kept on this device, and in your account when you sign in.