Posted 2 hours ago
Warranty Coordinator
@ Tacada
Edmonton, Alberta
Overview
Daytona Homes is hiring a Warranty Coordinator, a full-time role supporting the Warranty Team as the main point of contact for homeowners after possession. The work covers warranty service coordination under Alberta New Home Warranty Program standards, trade scheduling, work orders and administrative support. The posting states competitive wages, vacation time, health and dental benefits from hire, RRSP matching and a flexible schedule.
Responsibilities:
- Serve as main homeowner contact for warranty issues post-possession
- Schedule primary, anniversary, interim and trade day warranty visits
- Coordinate trades and technicians on service appointments
- Issue and follow up on work orders and warranty claims
- Maintain seasonal and deficiency tracking spreadsheets
Requirements summary:
- Administrative and customer service experience
- Knowledge of Alberta New Home Warranty Program standards is an asset
- Strong organization and written communication skills
- Ability to respond to homeowners within 24 to 48 hours
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Flexible hours, Retirement plan, Tuition support, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Tacada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
A FAMILY REAL-ESTATE COMPANY PREPARED FOR THE FUTURE
Full company description
TACADA IS A FAMILY REAL ESTATE COMPANY WITH A RESPONSIBILITY TO LAST GENERATIONS. We are a committed group with a family-oriented culture and an entrepreneurial thread. Whether an employee, trade, supplier, customer, or partner, we are united by our values of passion, win-win relationships, responsibility, and community.
- LinkedIn followers
- 1,248
- People associated on LinkedIn
- 61
- Reported office locations
- 11504 170 St NW, Edmonton, Alberta T5S 1J7, CA
- Business categories
- Residential
- Commercial
- Real Estate
- Other recorded names
- Daytona Homes
- Tacada
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
TACADA IS A FAMILY REAL ESTATE COMPANY WITH A RESPONSIBILITY TO LAST GENERATIONS. We are a committed group with a family-oriented culture and an entrepreneurial thread. Whether an employee, trade, supplier, customer, or partner, we are united by our values of passion, win-win relationships, responsibility, and community.
| Field | Value |
|---|---|
| Industry | Real Estate |
| Company size | 51-200 employees |
| Headquarters | Edmonton, Alberta |
| Organization type | Privately Held |
| Open jobs on Jobsy | 3 |
| View page |
About Us:
Daytona Homes has been a leader in the home building industry since 1993. Providing superior crafted homes and exceptional customer service across western Canada as we continue to grow into the future. Offering opportunities for both personal and professional growth, excellent earning potential and, most importantly – having fun. We want to give our customers the best home buying experience possible and that starts with the best employees. We can’t wait to work with you.
Purpose:
Supports the Warranty Team by serving as the main point of contact for homeowners after possession and coordinating all warranty service activities in line with Alberta New Home Warranty Program (ANHWP) standards.
Key Objectives:
- Serve as the primary point of contact for homeowners regarding warranty issues, post-possession, ensuring a 24 – 48 hour response time.
- Provide administrative support to the Warranty Manager and team.
- Review warranty and non-warranty items with homeowners in alignment with Alberta New Home Warranty Program (ANHWP) guidelines, clearly setting expectations for the service process.
- Ensure all warranty issues are documented, tracked, and resolved per ANHWP standards and internal procedures.
- Schedule all required visits, including Primary Warranty, Anniversary Warranty, Interim Visits, and Trade Days.
- Coordinate service appointments with trade partners and technicians.
- Issue and follow up on work orders, ensuring timely completion and resolution.
- Manage Alberta New Home Warranty claims and facilitate communication between trades, homeowners, and warranty representatives.
- Maintain and update seasonal and deficiency tracking spreadsheets to support landscape/architectural inspections and process landscape deposit refunds.
- Prepare written correspondence related to warranty matters, including letters and memos.
- Schedule Home Orientation (HOO) and key release (CT) appointments for warranty superintendents.
- Submit and manage warranty-related VPOs, including approvals and distribution to trades.
- Perform additional duties as assigned.
How We Work for You
- Competitive wages & vacation time
- Health and dental benefits immediately upon hire
- RRSP Matching
- Flexible work schedule
- Employee Assistance Program
- Inclusive work environment
- Volunteer opportunities
- Employee pricing for Daytona home purchases
- Tuition support & educational assistance
- Company Truck or Auto Allowance (Field Positions Only)
Daytona Homes is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace
Journal
Only you can see this. Kept on this device, and in your account when you sign in.