Posted 10 days ago
Wellness Centre Receptionist
@ Hospitality Newfoundland and Labrador
St. John's, Newfoundland and Labrador
SIGNALS
Overview
Steele Hotels is hiring a full-time Wellness Centre Receptionist at JAG Hotel in St. John's, NL. The role greets guests, books and manages appointments, processes POS payments and promotes treatments and retail, while keeping the reception area and the aesthetic and pool areas tidy. The posting requires customer service experience, shift work including evenings, weekends and holidays, and a physically active shift on your feet.
Responsibilities:
- Greet guests and book, change and cancel appointments
- Describe treatments, packages and facility features
- Process POS payments and promote services and retail
- Open and close the Wellness Centre per SOPs
- Light housekeeping in aesthetic and pool areas
Requirements summary:
- Customer service experience required
- Certificate or diploma in business or hospitality an asset
- Comfortable working near open water
- Aesthetics experience and booking system knowledge are assets
- Ability to work without direct supervision
Tools & skills
Benefits mentioned
Health insuranceDentalVisionRetirement planEmployee assistancePaid time offWellness
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical moderate · lift 25 lb · computer low |
| Languages | English |
| Fields of study | Office/Business Administration, Tourism and Hospitality Management |
| Perks mentioned | Generous paid time off, Retirement plan, Employee discount, Wellness, Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Hospitality Newfoundland and Labrador
| Field | Value |
|---|---|
| Open jobs on Jobsy | 5 |
Job description
Full Job Description
Steele Hotels is looking for a Wellness Centre Receptionist to join our growing team at JAG Hotel in St. John’s, NL.
As a Receptionist at the JAG’s Wellness Centre, you will be the first welcoming face guests see when they arrive. You'll greet visitors, provide any towels, linens or supplies required, assist with bookings and inquiries, and share your expertise on our products and services. You'll also ensure a smooth experience by processing payments and maintaining a serene, organized reception area. Your role is key in creating a relaxing, inviting atmosphere for all who visit.
Main Duties & Responsibilities
Please note, only candidates selected for an interview will be contacted.
We are an equal opportunity employer committed to a work environment that supports, inspires, and respects all individuals.
Work Location: In person
Steele Hotels is looking for a Wellness Centre Receptionist to join our growing team at JAG Hotel in St. John’s, NL.
As a Receptionist at the JAG’s Wellness Centre, you will be the first welcoming face guests see when they arrive. You'll greet visitors, provide any towels, linens or supplies required, assist with bookings and inquiries, and share your expertise on our products and services. You'll also ensure a smooth experience by processing payments and maintaining a serene, organized reception area. Your role is key in creating a relaxing, inviting atmosphere for all who visit.
Main Duties & Responsibilities
- Properly open and close the Wellness Centre each day according to Standard Operating Procedures
- Accurately book, change and cancel Wellness Centre appointments from guests by phone or in person
- Acknowledge and greet everyone who enters and leaves the Wellness Centre facility
- Provide detailed descriptions of Wellness Centre treatments, packages, services, facility features and hours of operation
- Accept POS payments, i.e., cash, credit cards, debit cards, gift cards, and mobile payments
- Actively promote the Wellness Centre, treatments, services, sessions and retail, as well as programs, promotions and/or markdowns available
- Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
- Maintain a clean, safe, fully stocked and well-organized work area
- Ensure robes and towels are folded and packaged to JAG standards
- Assist in all areas of Wellness Centre operation as requested by management
- Communicate to management any and all occurrences involving staff or guests in the Wellness Centre that require attention
- Light housekeeping duties in the aesthetic and pool area
- Assist in all areas of Wellness Centre operation, as requested by management
- Experience in customer service is required
- A certificate or diploma in Office/Business Administration, Tourism and Hospitality Management, or a related discipline is an asset
- Comfortable working near open areas of water
- Aesthetics experience is an asset
- Knowledge of booking systems is an asset
- Ability to work without direct supervision
- Excellent communication and listening skills, as well as basic computer knowledge
- Enjoy working with people and possess a friendly and outgoing personality
- Ability to work in a fast-paced environment
- Required to be on your feet 80-100% of your shift
- Ability to perform extensive walking, bending, kneeling, lifting to 25lbs, reaching, and stretching
- Must be able to work shifts, days, evenings, weekends and holidays
- Competitive compensation package
- Company RRSP matching plan to secure your financial future
- Comprehensive health benefits including dental and vision coverage
- Employee Family Assistance Program [EFAP], including counseling services and life coaching
- Paid time off, including vacation time, sick leave, and statutory holidays
- Other employee benefits such as discounts on food, gym memberships, and phone plans, etc.
Please note, only candidates selected for an interview will be contacted.
We are an equal opportunity employer committed to a work environment that supports, inspires, and respects all individuals.
Work Location: In person
Journal
Only you can see this. Kept on this device, and in your account when you sign in.