Workforce Planning Lead

Marketing Statement

Join a company that has been a part of moving Metro Vancouver for over 35 years.

British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates the Expo and Millennium SkyTrain Lines from our central facilities in south Burnaby. Our services connect downtown Vancouver to the cities of Burnaby, New Westminster, Coquitlam, Port Moody and Surrey. With the future expansion of both the Expo and Millennium Lines gathering pace, infrastructure renewal and new asset acquisition projects underway, this is an exciting time to join our team of over 1,200 dedicated employees, working on one of the longest fully-automated rapid transit systems in the world.

Our work encompasses roles such as administration, engineering, elevator and escalator maintenance, field operations, vehicle maintenance, and wayside (station and guideway) maintenance.

When you work for SkyTrain, not only will you help move Metro Vancouver, you will also have access to comprehensive benefits including paid vacation, medical benefits, transit passes, training and more. We are a proud equal opportunity employer, committed to a diverse and inclusive workforce.

Come explore what makes us one of BC’s Top Employers!

Responsibilities

PRIMARY PURPOSE

Responsible for leading the development, implementation, and continuous improvement of BCRTC's workforce planning and succession planning programs to ensure the organization has the people, skills, and leadership capability required to achieve current and future business objectives. The role partners with business leaders and HR stakeholders to provide workforce forecasting, talent and succession insights, workforce analytics, and strategic workforce recommendations that support operational readiness, service expansion, and long-term organizational sustainability. The position also plays a key role in embedding sustainable workforce planning capabilities, processes, and practices across BCRTC, ensuring workforce planning becomes an integrated and ongoing business discipline.

KEY ACCOUNTABILITIES

Develops, Implements and continuously improves BCRTC’s workforce planning methodologies and processes to ensure we can properly inform staffing, budgeting, workload distribution, strategic and tactical decisions, and supports our current and future business objectives.

In collaboration with TransLink, supports and enhances BCRTC's succession planning program, including talent reviews, critical role identification, succession risk assessment, knowledge transfer, talent pipeline development, and leadership readiness planning.

Serves as a subject matter expert for the Workforce Planning initiatives, while acting as a trusted advisor in support of a highly dynamic, complex environment with various types and levels of staffing.

Identifies and evaluates workforce risks including retirements, critical skill shortages, turnover trends, talent availability, labour market challenges, and workforce readiness requirements.

Addresses unexpected workload or staffing variations and proactively report trends to assist management in dealing with real time adherence. Shares recommendations on initiatives by influencing leaders through data and analytics.

Proactively working with business leads to support the development of solutions that address short, medium, and longer-term workforce needs, skills and capabilities, efficiencies, as well as alternative talent models to fit business requirements.

Develops and maintains procedural documentation for reference, training, and support purposes. Maintains awareness of best practices, including processes and business intelligence tools, and finds opportunities for improvement of existing functionality.

Consults with business leaders to understand workforce requirements, translate business strategies into workforce plans, and develop solutions to address workforce, talent, and capability challenges.

Develops and delivers workforce planning analyses, presentations, business cases, and reports for senior leadership, ESLT, committees, and the Board as required.

Performs and supports other HR services as assigned.

Qualifications

EDUCATION & EXPERIENCE

The competencies for the position would be acquired through completion of a degree in human resources, business administration or a related discipline, and six (6) years of related experience as a Business Partner or Consultant providing consultation to employees or managers in one or more functional area within, HR and/ or managing complex collaborative/cross functional initiatives. Experience in a unionized environment is preferred. A professional designation (CPHR) is an asset.

OTHER REQUIREMENTS

Advanced knowledge and understanding human resources concepts, principles, and practices.

Advanced knowledge of strategic workforce planning, methodologies and best practices.

Solid knowledge of the relevant policies, labor law, employment standards and other regulatory requirements as well as the provisions of the collective agreement.

Advanced interpersonal and communications skills to provide general consultation, advice and coaching to business leaders. In addition to presentation skills.

Solid analytical and problem-solving skills with the ability to influence clients and promote new ideas and processes.

Strong ability to analyze complex workforce data and translate findings into business recommendations.

Advanced relationship-building skills with ability to develop critical partnerships with business leaders and employees, and ability to collaborate effectively with colleagues in a multi-disciplinary context.

Solid business acumen with the ability to develop a deep understanding of business functions, strategies and objectives.

Solid project and change management skills to manage multi-disciplinary initiatives and facilitate implementation and related change.

Solid organizational and time management skills to effectively deliver HR expertise and services to diverse clients.

Working knowledge of the relevant HR systems and modules, as well as standard office application.

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule

37.5 hours per week.

Work Designation

Resident

This position works predominately on-site.

Rate of Pay

The salary for this position ranges from $91,840 - $137,760 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.

We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.

How to Apply

Please click the 'Apply' button at the top right corner or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: October 28, 2026
Closing Date: Open until filled.

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity

SkyTrain is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at [email protected].