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Posted 5 months ago

Account Manager - Custodial

@ Dexterra

Richmond, British Columbia

$60k–$63k/yrOn-siteFull-time
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SIGNALS

Overview

Dexterra is hiring a full-time Account Manager for custodial services across multiple client sites. The role manages the day-to-day client relationship, leads and schedules staff, and tracks contract KPIs and performance. The posting requires multi-site client experience, project and budget management, and provincial health and safety knowledge, with a clear criminal record check.

Pay:

$60,000–$63,000 a year

Responsibilities:

  • Manage day-to-day client relationship
  • Coordinate on-site work activities
  • Lead, schedule and train staff
  • Track and meet contract KPIs

Requirements summary:

  • Experience managing multi-site clients
  • Project management and budgeting background
  • Knowledge of provincial health and safety codes
  • PMP certification an asset
  • Clear criminal record check required

Tools & skills

Source and dates

Employer career site / ATS feed · smartrecruiters

Employer posting date
2026-06-12
First seen by our source
2026-10-08
Source record updated
2026-10-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Manages peopleYes
Hours per week40 (estimated)
Travelground: minimal
Work settingClient sites, Office
PositionSitting and standing
Physical demandsphysical low · computer moderate
Licences & certificationsPMP
Background checkscriminal record

Summary and details written by AI from the posting; the employer’s posting is the authority.

Dexterra

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Because service is everything.

Full company description

Dexterra Group is a publicly listed corporation (TSX:DXT) delivering a range of support services for the creation, management, and operation of infrastructure across Canada. Powered by people, we bring best-in-class regional expertise to every challenge and deliver innovative solutions, giving clients confidence in their day-to-day operations. Our activities include a comprehensive range of facilities management services, industry-leading workforce accommodation solutions and other support services for diverse clients in the public and private sectors.

LinkedIn followers
42,136
People associated on LinkedIn
2,754
Reported office locations
  • 5925 Airport Rd, Suite 1000, Mississauga, Ontario L4V 1W1, CA
  • Suite 900, 240-4th Avenue SW, Calgary, Alberta T2P4H4, CA
  • 5285 Shawnee Rd, Suite 510, Alexandria, Virginia 22312, US
Business categories
  • Hospitality
  • Infrastructure
  • Oil and Gas
  • Energy
  • Food and Beverage
  • Facility Management
  • Events
Other recorded names
  • Dexterra
  • Dexterra Group
Specialties
  • remote hospitality services
  • integrated facility management
  • and infrastructure support services
Profile identifies a recruitment agency
No
Reported total investment
360,198,600

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Dexterra Group is a publicly listed corporation (TSX:DXT) delivering a range of support services for the creation, management, and operation of infrastructure across Canada. Powered by people, we bring best-in-class regional expertise to every challenge and deliver innovative solutions, giving clients confidence in their day-to-day operations. Our activities include a comprehensive range of facilities management…

FieldValue
IndustryFacilities Services
Company size5,001-10,000 employees
HeadquartersMississauga, Ontario
Organization typePublic Company
Specialtiesremote hospitality servicesintegrated facility managementand infrastructure support services
Open jobs on Jobsy408
LinkedInView page
Job description

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.

Job Description

WHAT’S THE JOB?
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.

As a Account Manager, you will be responsible for assisting in the overall effective operation of the project/contract to include the safety and well-being of its employees, safeguarding company interests and property, and generally represents the company with respect to the customer.

Your work will include:

  • Helps to manages the day to day relationship with the client
  • Contributes to Managing, planning and coordinating all on-site work activities
  • Provides leadership and direction to staff as defined by contract documents.
  • Participates in recruitment, orientation, scheduling, training and performance of all staff in accordance with corporate policies and according to HR policies and procedures.
  • Accountable for the contract Performance Assessment Process.
  • Works collaboratively to make certain KPI’s are met and facilities are maintained at performance levels that not only meet but exceed expectations.
  • Maintains a high level of training/competency for all staff, ensures contractors operate at highest standards and safely always

Qualifications

WHO ARE WE LOOKING FOR?

  • Relevant experience in managing clients with multiple sites.
  • Background in the aviation industry.
  • Be familiar with all facets of multi-function project management as demonstrated through work history.
  • PMP certification is an asset, must be able to demonstrate success in large project management, cost estimating, budget planning and business accounting.
  • Experience in an emergency response or military environment is preferred with a demonstrated ability to work effectively under pressure.
  • Demonstrated knowledge of codes and standards of provincial government health and safety.
  • A clear criminal record check is required for this role.

Additional Information

WHAT’S IN IT FOR YOU?

  • Be part of an industry that's more important than ever!
  • Employee Referral Program!
  • Career advancement opportunities.
  • Whereas other companies are downsizing, we are growing!
  • Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the application process are available upon request

#IND1

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