Posted 26 days ago
Accounts Receivable Specialist
@ AlayaCare
Toronto, Ontario
Overview
AlayaCare is hiring an Accounts Receivable Specialist in Toronto to manage customer collections, apply payments, reconcile cash receipts to the general ledger and support cash-flow forecasting. The role is hybrid with 2 office days a week. The expected hiring range is $60,000 to $75,000 CAD for Ontario hires.
Responsibilities:
- Manage customer collections and follow-up on overdue balances
- Apply customer payments and resolve discrepancies
- Reconcile cash receipts to the general ledger
- Analyze AR aging to support cash forecasting
- Improve collection processes and controls
Requirements summary:
- Intermediate accounting and bookkeeping experience
- Experience with ERP and collection systems
- Strong analytical and problem-solving skills
- Excellent organization and communication skills
- Working knowledge of AI tools
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2026-10-15
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Finance & accounting |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Flexible hours, Generous parental leave, Stock or equity, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
AlayaCare
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Home care software | Better technology. Better outcomes.
Full company description
AlayaCare is a provider of revolutionary cloud-based home health care software. With an end-to-end solution spanning clinical documentation, back office functionality, client and family portals, and mobile care worker functionality, we offer a platform for agencies to propel towards innovation and home care of the future. We are driven to enable the care we want our loved ones to receive in the place they call home. A fast-growing team of more than 500 employees, AlayaCare has offices in Canada, USA and Australia. ------------- AlayaCare est un fournisseur de logiciel révolutionnaire en soins de santé à domicile basé sur le nuage. Avec une solution globale, couvrant la documentation clinique, les fonctionnalités de poste-cliniques, les portails clients et familles, le suivi des patients à distance ainsi que la fonctionnalité de travailleur de soins à domicile mobile, nous offrons une plateforme permettant aux agences de se propulser vers l’innovation et les soins à domicile du futur. Nous sommes une équipe en pleine croissance, avec plus de 500 employés, qui travaillent à nos bureaux au Canada, aux États-Unis, et en Australie.
- LinkedIn followers
- 62,429
- People associated on LinkedIn
- 608
- Reported office locations
- 4200 boul. St. Laurent, Suite 800, Montreal, QC H2W 2R2, CA
- 480 University Ave, Toronto, Ontario M5G 1V2, CA
- 5 Queens Rd, Suite 2.02, Melbourne, Victoria 3004, AU
- 261 George St, Level 2, Sydney, New South Wales, AU
- 360 George St N, Suite 301, Peterborough, Ontario K9H 7E7, CA
- 116-12 Myrtle Avenue, Richmond Hill, New York 11418, US
- 2/15 Malt St, Brisbane, Queensland 4006, AU
- 424 St Kilda Rd, Suite 5, Melbourne, Victoria 3004, AU
- 400 Lakemont Park Blvd, Lakemont, Pennsylvania 16602, US
- 50 Pirie St, Level 7, Adelaide, South Australia 5000, AU
- Business categories
- Veterinary
- Hospital
- Health Care
- Education
- Software
- SaaS
- Association
- Event Management
- Home Health Care
- Other recorded names
- AlayaCare
- Specialties
- Home Healthcare
- Healthcare
- SaaS
- Technology
- Software
- Home Care
- Personal Care
- Home Based Care
- and IDD Software
- Profile identifies a recruitment agency
- No
- Reported total investment
- 343,405,685
Currency and observation date were not supplied; this is not a current valuation or a funding round.
AlayaCare is a provider of revolutionary cloud-based home health care software. With an end-to-end solution spanning clinical documentation, back office functionality, client and family portals, and mobile care worker functionality, we offer a platform for agencies to propel towards innovation and home care of the future. We are driven to enable the care we want our loved ones to receive in the place they call…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 501-1,000 employees |
| Headquarters | Montreal, QC |
| Organization type | Privately Held |
| Year founded | 2014 |
| Specialties | Home HealthcareHealthcareSaaSTechnologySoftwareHome CarePersonal CareHome Based Careand IDD Software |
| Open jobs on Jobsy | 18 |
| View page |
About AlayaCare
At AlayaCare, we’re more than just a fast-growing SaaS company; we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients.
With 650+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career.
About the Role
As an Accounts Receivable Specialist, you’ll play an important role in maintaining AlayaCare’s financial health by managing customer collections, applying payments accurately, and supporting reliable cash-flow forecasting. You’ll work closely with customers, Account Management, and Finance to resolve outstanding balances, investigate payment discrepancies, and keep customer accounts up to date. This is a hands-on role that combines customer account management, reconciliations, reporting, and process improvement, with opportunities to use AI tools responsibly to improve efficiency and accuracy in day-to-day work.
What You’ll Do
- Manage customer collections and follow up consistently to support timely payment.
- Prioritize accounts using aging, balance, risk, and customer circumstances.
- Resolve payment issues and disputes by partnering with customers and internal stakeholders.
- Apply customer payments and deposits accurately, reducing unapplied cash and discrepancies.
- Reconcile cash receipts to the general ledger and support month-end close activities.
- Analyze accounts receivable aging, collection performance, and payment commitments to inform cash forecasting.
- Improve collection processes, controls, documentation, and systems to increase accuracy and efficiency.
- Use AI tools responsibly to improve productivity while protecting privacy, security, and fairness.
What You Bring to the Team
- Intermediate accounting and bookkeeping experience, including accounts receivable, payment application, reconciliations, and general ledger activity.
- Strong analytical and problem-solving skills for investigating discrepancies and resolving account issues.
- Excellent organization and time-management skills for managing customer accounts and competing deadlines.
- Clear written and verbal communication skills for handling collection conversations professionally.
- Customer-service and relationship-management skills that balance customer needs with collection objectives.
- Exceptional attention to detail and commitment to accurate financial records.
- Experience with enterprise resource planning, accounts receivable, and collection systems.
- Working knowledge of AI tools and the ability to apply them responsibly in daily work.
Why Join AlayaCare?
Work With Purpose
At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human.
Grow in a High-Trust Culture
We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy.
Balance That Works for You
We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life.
Benefits That Matter
- Equity in a well-funded, scaling company.
- Comprehensive health benefits, telemedicine, and lifestyle spending accounts.
- Parental leave top-up and family support programs.
Inclusive by Design
We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams.
AI at Work
At AlayaCare, AI is a core part of how we work. Success in this role requires bringing a working knowledge of AI, having used AI tools in practice, and being able to demonstrate how AI has helped improve the quality, efficiency, or impact of your work. We look for people who can adapt to new tools and ways of working and use AI responsibly in line with our privacy and security standards. We’ll support you with the tools, training, and coaching needed to succeed in an AI‑enabled environment.
Location and Work Model
This role is based in Toronto. At AlayaCare, our hybrid model includes 2 set in-office collaboration days/week, and it is expected that team members are present in the office on those days to foster connection, innovation, and teamwork.
Ready to Join Us?
Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit.
AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review.
We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to mailto:[email protected].
At AlayaCare, we consider a range of factors when determining compensation, including skills, qualifications, experience, and market data. These factors may cause compensation to vary. The expected hiring range is what we reasonably anticipate offering for this position at the time of posting.
AlayaCare offers a comprehensive benefits program, which may include medical, dental, wellness, life insurance, equity participation, paid parental leave top up, and paid time off.
This expected hiring range applies only to candidates hired to perform work in Ontario. This role represents an existing vacancy at AlayaCare. AlayaCare uses artificial intelligence enabled tools to support certain aspects of the recruitment process. All hiring decisions are made by our hiring teams.
Expected Hiring Range
$60,000—$75,000 CAD
Journal
Only you can see this. Kept on this device, and in your account when you sign in.