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Posted 2 days ago

Administrative Assistant

@ Home Instead

Saskatoon, Saskatchewan

Full-time
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SIGNALS

Overview

Home Instead is hiring a full-time Service Coordinator to manage client and Care Professional scheduling and resolve concerns for older adults receiving home care. The role combines office shifts Wednesday to Saturday with on-call evening shifts from home. The posting offers extended health, dental, prescription and life insurance, an HSA, an RRSP match and paid time off.

Responsibilities:

  • Answer calls and provide customer service
  • Coordinate client and Care Professional schedules
  • Resolve concerns promptly
  • Communicate with clients, families and staff
  • Maintain accurate records and compliance

Requirements summary:

  • Professional experience caring for an older adult
  • Strong communication skills
  • Proficiency in Microsoft Office
  • Valid driver's licence and reliable vehicle
  • Business or management experience preferred

Tools & skills

Source and dates

Job-board feed · saskjobs

Employer posting date
2026-11-04
First seen by our source
2026-11-05
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentCustomer service
Hours per week40 (estimated)
Scheduleday, evening
Travelair: none · ground: minimal
Work settingOffice, Home
PositionMostly sitting
Physical demandsphysical low · computer moderate
LanguagesEnglish
Driver’s licencerequired, own vehicle
Perks mentionedGenerous paid time off, Retirement plan

Summary and details written by AI from the posting; the employer’s posting is the authority.

Home Instead

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Job description

Description

Looking for a career to utilize your experience in older adult care? Join our team and help older adults thrive while supporting families and empowering Care Professionals.

As a Service Coordinator, you'll use your administrative excellence, caregiving skills and empathy. Your problem-solving abilities and calm demeanor will be valuable as you balance the needs of clients, families, and Care Professionals. Join a collaborative team committed to helping older adults live well at home while providing Care Professionals with the support they need to succeed. Here, your work will make a meaningful impact every day.

BENEFITS
Extended health, dental, prescription, and life insurance
Health Spend Account
RRSP match
Paid time off
Free onsite park

WORK ENVIRONMENT
Supportive team culture
Comprehensive training and franchise support
Full-time hours
Office shifts: Wednesday-Saturday (days)
On-call shifts: Wednesday-Saturday (evenings, from home)

RESPONSIBILITIES
Answer calls and provide exceptional customer service
Coordinate client and Care Professional schedules
Foster strong client-Care Professional relationships
Address concerns and resolve issues promptly
Communicate effectively with clients, families, and staff
Maintain accurate records and compliance standards

QUALIFICATIONS
Strong communication skills
Positive attitude and sense of humor
Organized
Ability to multitask and respond with urgency
Proficiency in Microsoft Office
A Valid Driver's License & Reliable vehicle
Business or management experience preferred
Professional experience caring for an older adult required

ABOUT HOME INSTEAD
Home Instead is a global leader in premium home care, dedicated to helping older adults remain safe, healthy, and independent at home. We value compassion, excellence, and meaningful relationships.

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