First seen by our source: 11 days ago
Administrative Support
@ Halifax Regional Municipality
Halifax, Nova Scotia
SIGNALS
Overview
Halifax Regional Municipality is hiring a permanent part-time Administrative Support worker in the Recreation Programming division of Parks & Recreation. The role handles customer service, program registrations, rental bookings, accounts receivable and staff scheduling for the St. Mary's Boat Club, Power House Youth Centre and Adventure Earth. Hours are Monday to Friday, 8:30 am to 12:30 pm, with flexibility that may be required; pay is $30.28 per hour under the NSGEU Local 222 agreement, Level 5.
Pay:
$30.28 an hour
Responsibilities:
- Provide customer service and process program registrations and rental bookings
- Process payments, refunds and accounts receivable
- Schedule, train and supervise front-desk and casual staff
- Maintain staff files, timesheets and facility schedules
- Coordinate facility access, keys and security alarm codes
Requirements summary:
- Grade 12 and administrative diploma
- Two years front-line customer service experience
- One year of leadership experience
- One year handling revenue streams and bank deposits
- Proficiency in Word, Excel, Outlook and Adobe Acrobat
Tools & skills
Source and dates
Source type not verified · brassring
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-27
- Source record updated
- 2026-10-27
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Administrative |
| Experience | 2+ years |
| Management experience | 1+ years |
| Manages people | Yes |
| Hours per week | 20 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Security screening check |
| Encouraged to apply | Indigenous peoples, Women, People with disabilities, 2SLGBTQ+ |
| Education | High school (required), College diploma (required) |
| Fields of study | Administration |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Halifax Regional Municipality
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
One of Canada's Top Employers for Young People, Atlantic Canada's Top Employers, and Nova Scotia's Top Employers in 2025
Full company description
Work where you live. Love where you work. Make a difference at the Halifax Regional Municipality. At the Halifax Regional Municipality, our careers in public service directly impact our region, our communities and the people we serve. Our customer-first approach means that we’re always striving to develop innovative and entrepreneurial ways to enhance residents’ lives. Employing over 4,000 people, we’re committed to being an inclusive, collaborative and respectful place to work. Come join us and enjoy progressive opportunities for development in addition to competitive salary and benefit packages.
- LinkedIn followers
- 40,503
- People associated on LinkedIn
- 2,092
- Reported office locations
- PO Box 1749, Halifax, NS B3J3A5, CA
- Other recorded names
- Halifax Regional Municipality
- Profile identifies a recruitment agency
- No
Work where you live. Love where you work. Make a difference at the Halifax Regional Municipality. At the Halifax Regional Municipality, our careers in public service directly impact our region, our communities and the people we serve. Our customer-first approach means that we’re always striving to develop innovative and entrepreneurial ways to enhance residents’ lives. Employing over 4,000 people, we’re committed…
| Field | Value |
|---|---|
| Industry | Government Administration |
| Company size | 1,001-5,000 employees |
| Headquarters | Halifax, NS |
| Organization type | Government Agency |
| Open jobs on Jobsy | 47 |
| View page |
Job description
Halifax Regional Municipality is inviting applications for apermanent, part-time position of Administrative Supportin the Recreation Programming division of Parks & Recreation. This position provides administrative support for operations and programs for the St. Mary's Boat Club, Power House Youth Centre and Adventure Earth locations.
Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy, and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application.
The Administrative Support position is responsible for providing customer service support for the delivery of recreation at Halifax Regional Municipality-operated recreation centres; coordinating and supervising teams of front-desk staff to deliver an enhanced customer service experience. This position provides administrative support to the St. Mary's Boat Club and the Adventure Earth Centre locations. This includes processing program registration and one-time rental bookings.
DUTIES AND RESPONSIBILITIES
Education and Experience
Please note – Testing may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates, who are selected for testing, may be tested in a group setting, scheduled at the employer’s discretion.
COMPETENCIES: Valuing Diversity, Communication, Customer Service, Organization and Planning, Teamwork and Cooperation
WORK STATUS: Permanent, part-time
HOURS OF WORK: Monday to Friday, 8:30 am - 12:30 pm; flexibility may be required
SALARY: $30.28 per hour as per the NSGEU Local 222 Collective Agreement; Level 5
WORK LOCATION: St. Mary's Boat Club (1641 Fairfield Road, Halifax)
CLOSING DATE: Applications will be accepted up to 11:59 pm on Monday, November 9, 2026
This is a bargaining unit position. External applicants will only be considered if there are no qualified bargaining unit candidates.
Please note: We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.
To ensure a fair and equitable hiring process, candidates are expected to complete all parts of the recruitment process, including assessments, assignments, and interviews independently and without the use of artificial intelligence (AI) tools or other forms of external assistance. The use of AI to complete any component of the hiring process is not permitted and may result in disqualification from consideration.
Shortlisted candidates will be required to provide proof of their qualifications, including, but not limited to, educational credentials, professional licenses, and relevant certifications.
During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as interview or testing) and who require an accommodation, should discuss their needs with the recruiter when invited to the assessment process. For more information on our accommodation process please clink on the link; Accommodations | Hiring | Employment | Halifax.
(Position # 78612139)
Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy, and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application.
The Administrative Support position is responsible for providing customer service support for the delivery of recreation at Halifax Regional Municipality-operated recreation centres; coordinating and supervising teams of front-desk staff to deliver an enhanced customer service experience. This position provides administrative support to the St. Mary's Boat Club and the Adventure Earth Centre locations. This includes processing program registration and one-time rental bookings.
DUTIES AND RESPONSIBILITIES
- Provides customer service to internal and external customers, such as responding to emails, phone-in inquiries from clients and walk-in counter service
- Promote and highlight programs, memberships, and rental opportunities
- Provides resource information regarding all HRM recreation services
- Assesses customer service concerns and makes recommendations to the Youth Section Coordinator, Community Outdoor Recreation Coordinator (CORC) and/or the section Manager as required
- Provides support and assistance to CORCs and program instructors
- Processes program registrations, withdrawals, and refund requests
- Collects and inputs usage attendance for programs, rentals, and memberships
- Working with the Youth Section Coordinator, participates in the recruitment process of front desk and building monitor staff as required by providing posting information, and participating in the interview process
- Trains, schedules, and leads teams of casual staff
- Organizes, maintains and oversees staffing schedules
- Sets up new hires with proper access to facility operations
- Maintains employee files and ensures HR employee requirements are current
- Prepares and maintains part-time staff daily time sheets and submits to Finance
- Provides front desk/building monitors with ongoing supervision and coaching
- Provides feedback to the section Manager regarding any staffing concerns
- Respond to Accounts receivables and credits on a weekly basis
- Monitors accounts receivables and ensures payments are received; identifies and forwards accounts for collection action when necessary
- Monitors and submits requests for refunds, credits, and account adjustments to the Legend Software team as per Auditor’s guidelines
- Controls access to facility safe
- Creates/manages client and facility data records
- Responsible for entering all HRM one-time bookings into a software program for one or more facilities
- Prepares, generates, amends, oversees cancellations and payments and issues one-time rental contracts
- Responds and follows up on inquiries from customers
- Ensures special event liquor licenses are in order per Municipal Alcohol Policy AO-53 where applicable
- Ensures group insurance is in order as per municipal risk management guidelines
- Produce, maintain, and provide updated facility schedules for front line staff
- Liaise with Central Booking on the status of ongoing facility bookings
- Report facility maintenance issues to the Youth Section Coordinator (or designate) and Facility, Maintenance and Operations (MFMO). Provide support when necessary
- Updates facility voicemail
- Administers and maintains building security alarm codes
- Issues building keys
- Administers and coordinates Equipment Loan Program
- Creates, publishes, and maintains daily facility schedule boards and/or monitors
- Coordinates service calls for office equipment
- Retrieves mail from Community Mailbox
- Participates in departmental committees as required
- Completes incident/accidents reports
- Requests Protection of Property Act, when necessary, in consultation with Youth Section Coordinator or section Manager
- May perform other related duties as assigned
Education and Experience
- Grade 12 and Administrative Diploma from a recognized educational institution
- Minimum two years’ experience working in a front-line customer service position
- Minimum one year of experience in a leadership position
- Minimum one year of experience handling various revenue streams, including balancing, and preparing bank deposits
- Equivalent combination of education and experience may be considered
- Working knowledge of records keeping, cash handling and human resource management
- Proficient knowledge of computers and office software applications (i.e., Word, Excel, Outlook, Adobe Acrobat, etc.)
- Working knowledge of finance and purchasing procedures and cash handling practices
- Experience in Legend or other Recreation Management software will be considered an asset
Please note – Testing may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates, who are selected for testing, may be tested in a group setting, scheduled at the employer’s discretion.
COMPETENCIES: Valuing Diversity, Communication, Customer Service, Organization and Planning, Teamwork and Cooperation
WORK STATUS: Permanent, part-time
HOURS OF WORK: Monday to Friday, 8:30 am - 12:30 pm; flexibility may be required
SALARY: $30.28 per hour as per the NSGEU Local 222 Collective Agreement; Level 5
WORK LOCATION: St. Mary's Boat Club (1641 Fairfield Road, Halifax)
CLOSING DATE: Applications will be accepted up to 11:59 pm on Monday, November 9, 2026
This is a bargaining unit position. External applicants will only be considered if there are no qualified bargaining unit candidates.
Please note: We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.
To ensure a fair and equitable hiring process, candidates are expected to complete all parts of the recruitment process, including assessments, assignments, and interviews independently and without the use of artificial intelligence (AI) tools or other forms of external assistance. The use of AI to complete any component of the hiring process is not permitted and may result in disqualification from consideration.
Shortlisted candidates will be required to provide proof of their qualifications, including, but not limited to, educational credentials, professional licenses, and relevant certifications.
During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as interview or testing) and who require an accommodation, should discuss their needs with the recruiter when invited to the assessment process. For more information on our accommodation process please clink on the link; Accommodations | Hiring | Employment | Halifax.
(Position # 78612139)
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