Posted 3 months ago
Application Support Specialist - Intermediate
@ Bevertec
Toronto, Ontario
Overview
Bevertec is hiring an Application Support Specialist (Intermediate) on a contract from 2026-09-01 to 2027-05-10 in Toronto, onsite five days a week. The role supports end users with IT and website issues, works IVR software and digital tools to track inquiries, and escalates complex application problems to technical teams. Pay is CAD 35-40 per hour depending on experience, and an in-person interview is mandatory.
Responsibilities:
- Support end users with IT and website issues
- Track inquiries using IVR and digital tools
- Escalate complex application issues to the technical team
- Explain technical findings to non-technical users
Requirements summary:
- Prior help desk experience supporting end users
- Experience with IVR software and digital tools
- Experience supporting a digital system or website
- Advanced verbal and written communication, English and French for bilingual agents
- Strong analytical, problem-solving and decision-making skills
Tools & skills
Source and dates
Source type not verified · crelate
- Employer posting date
- 2026-08-21
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Bevertec
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Providing Best IT Solutions for a Changing World
Full company description
Established in 1981, Bevertec is a Canadian based IT firm that provides both professional IT staffing services and IT banking solutions to hundreds of satisfied clients in over 38 countries. As a leader in information technology, we offer a unique combination of services by focusing on two core areas: • IT Staffing and Professional Staffing Services • Software Solutions for the Banking and Finance Sector Bevertec utilizes its innovative IT recruitment solutions for clients in industries which include and are not limited to: • Financial services • Manufacturing • Communications • Transportation • Crown Corporations • Municipal, Provincial and Federal Government agencies. Bevertec’s technology solutions provide robust, secure, open-system and multi-platformed e-commerce, banking and financial products that enable "anytime, anywhere" electronic commercial service delivery. Bevertec draws its strength from a core of diverse and highly skilled professionals who consistently deliver strategic business solutions.
- LinkedIn followers
- 129,645
- People associated on LinkedIn
- 115
- Reported office locations
- 5025 Orbitor Drive, Building 2, Unit 400, Mississauga, Ontario L4W 4Y5, CA
- Other recorded names
- Bevertec
- Specialties
- Financial & Banking Solutions
- Recruitment/Consulting
- Software Solutions
- Professional Services
- IT Recruitment
- and IT Solutions
- Profile identifies a recruitment agency
- Yes
Established in 1981, Bevertec is a Canadian based IT firm that provides both professional IT staffing services and IT banking solutions to hundreds of satisfied clients in over 38 countries. As a leader in information technology, we offer a unique combination of services by focusing on two core areas: • IT Staffing and Professional Staffing Services • Software Solutions for the Banking and Finance Sector Bevertec…
| Field | Value |
|---|---|
| Industry | Information Technology & Services |
| Company size | 51-200 employees |
| Headquarters | Mississauga, Ontario |
| Organization type | Privately Held |
| Year founded | 1981 |
| Specialties | Financial & Banking SolutionsRecruitment/ConsultingSoftware SolutionsProfessional ServicesIT Recruitmentand IT Solutions |
| Open jobs on Jobsy | 28 |
| View page |
#BEV123
Job Role: Application Support Specialist-Intermediate (Helpdesk experience)
Location : Toronto, ON/Onsite
Position Type : Contract Role
Start Date
2026-09-01
End Date
2027-05-10
5 days Onsite
Mandatory in-person interview.
Ideal Candidate Rate: CAD 35-40/Hr (Depending on the experience)
Must Have:
- Demonstrated prior experience in a help desk role, supporting end users in resolving IT or website related issues
- Demonstrated experience working with Interactive Voice Response (IVR) software and digital tools to track inquiries
- Demonstrated experience with providing support for a digital system or website
- Experience dealing with IT-related issues, and able to report issues to technical team to help find solutions for more complex application issues, and communicate findings to nontechnical users
- Advanced verbal and written communication skills (in both English and French for Bilingual agents)
- Excellent analytical, problem-solving, and decision-making skills
Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.
About Bevertec:
For 35 plus years Bevertec has been at the forefront of providing top level technology professionals to our clients across the Greater Toronto Hamilton Area, Canada and beyond. Bevertec specializes in technology professionals but looks to fill all professional roles that help expand and grow our client’s business and advance our candidates careers.
Remaining at the forefront of providing staffing solutions has been no easy task for us, that why we depend on top caliber candidates like yourself and our team of business development managers to provide you with the opportunities to work with leaders within the IT realm to meet your aspirations. As proof of our continued success Bevertec places candidates with leaders in the public and private sector and continuous remains a vender of record with large organizations across the country.
Learn more at www.bevertec.com
How to Apply
Click the “Apply to Job” button and follow the instructions to submit your resume or contact : Shah Rukh Khan at [email protected]Journal
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