Posted 2 months ago
Application Support Specialist - Java/J2EE & Banking
@ BeachHead
Toronto, Ontario
Overview
BeachHead is hiring a contract Application Support Specialist for one of its top financial clients, to provide advanced second and third-level support for critical banking applications. The role covers incident investigation, deployment management, and stakeholder communication within a dynamic team. Pay is $47.16 to $55.59 per hour (CAD).
Pay:
$47.16–$55.59 an hour
Responsibilities:
- Investigate production incidents and find root causes
- Deploy and lead complex application activities
- Provide second and third-level production support
- Drive change management, compliance and disaster recovery
Requirements summary:
- 10+ years application support, incident, problem and change management
- 10+ years at a banking or financial institution
- Strong Java/J2EE application knowledge
- Hands-on ServiceNow, Splunk, Dynatrace, PagerDuty, Linux/Unix and certificate management
Tools & skills
Source and dates
Source type not verified · jsonld
- Employer posting date
- 2026-09-01
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Software development |
| Experience | 10+ years |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
BeachHead
| Field | Value |
|---|---|
| Open jobs on Jobsy | 103 |
Looking for a challenging role supporting financial applications? Apply Now!
Working with one of our top financial clients, this role calls for an Application Support Specialist - Java/J2EE & Banking. This position involves providing advanced application support within a dynamic team environment, ensuring seamless operations, troubleshooting, and incident resolution for critical banking systems.
Pay rate range (CAD): $47.16/hr – $55.59/hr
Responsibilities
- Develop and implement standard support models and processes aligned with industry best practices
- Conduct detailed investigations of incidents to identify root causes and implement effective remediation plans
- Serve as a subject matter expert, providing insights and recommendations based on emerging technology trends and industry standards
- Define, deploy, and lead system and application activities to support client needs and operational excellence
- Recommend and implement improvements to enhance customer experience, system availability, and support cost management
- Manage complex application deployments in load-balanced, service-oriented environments
- Assist in testing, debugging, and performance analysis of environment components
- Troubleshoot initial failures, coordinate resolution efforts, and communicate effectively with stakeholders
- Collaborate with architects to ensure environment modifications interact correctly and meet performance requirements
- Work with IT and business leaders, vendors, and partners to assess project viability and communicate issues clearly
- Lead or contribute to project management processes, including pre- and post-implementation reviews
- Integrate technical solutions seamlessly within existing business and systems environments
- Ensure security standards are maintained across processes, information exchange, and system implementations
- Provide second and third-level support for production incidents, acting as a primary contact for business communications
- Drive control environments including change management, compliance, disaster recovery, and business continuity initiatives
- Work strategically with development and delivery teams to improve application stability and resilience
Desired Skill-Set
- Hands-on experience with ServiceNow, Splunk, Dynatrace, PagerDuty, Linux/Unix, and Certificate Management
- Strong understanding of Java/J2EE applications
- Over 10 years of application support, incident, problem, and change management experience
- Minimum of 10+ years at a banking or financial institution
- Excellent written and verbal communication skills
- Strong problem-solving and analytical skills
- Ability to lead and delegate responsibilities, coaching team members
Nice to Have
- Certifications in Java, Azure, microservices, or automation
- Leadership experience in complex support environments
- Knowledge of authentication technologies (SSO, MFA, OAuth, SAML, OpenID Connect)
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