Posted last month
Senior Application Support Specialist
@ Teranet Inc
Toronto, Ontario
Overview
Teranet Inc is hiring a Senior Application Support Specialist to support its Registry and Commercial solutions business. The role manages production incidents, problem management, root cause analysis, and changes and releases to the production environment, with occasional overtime for off-hours on-call support. Pay is $121,000 to $132,000 CAD per year, inclusive of base and target incentive pay.
Pay:
$121,000–$132,000 a year
Responsibilities:
- Manage production incidents, problems and root cause analysis
- Promote application changes and releases to production
- Maintain technical documentation and support scripts
- Conduct disaster recovery exercises and certificate renewals
- Work with business teams to triage production issues
Requirements summary:
- Bachelor's degree or diploma in Computer Science, Engineering or related field
- Minimum 6 years of production support experience
- Experience with Azure and Azure Red Hat OpenShift operations
- Understanding of ITIL and ITSM foundation frameworks
- Experience with Oracle, PostgreSQL, ServiceNow or SolarWinds desired
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-07
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | IT |
| Experience | 6+ years |
| Hours per week | 40 (estimated) |
| Schedule | overtime, overnight |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (preferred), College diploma (preferred) |
| Fields of study | Computer Science, Engineering |
| Perks mentioned | Generous paid time off, Generous parental leave, Retirement plan, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Teranet Inc
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
Teranet is Canada’s leader in the delivery and transformation of statutory registry services, with extensive expertise in land and commercial registries. Our unmatched registry expertise makes us the most authoritative source of data and market insight for the financial services, real estate, and government and utility sectors. Through our global partnership with Foster Moore, Teranet has expanded its registry solutions to include commercial-off-the-shelf (COTS) registry technology that delivers operational cost reductions, enhanced security and process improvements. Teranet is owned by OMERS Infrastructure, a leading global infrastructure investment manager and the infrastructure arm of the Ontario Municipal Employee Retirement System. As a pioneer in electronic registration systems and commerce, Teranet has received numerous awards for our technology platforms, expertise and our successful partnerships with the Provinces of Ontario and Manitoba. An employer of choice, we are proud of our inclusive and diverse corporate culture where all employees have the opportunity to connect, grow and thrive. - 2017-2026 Greater Toronto's Top 100 Employers - 2022 Finalist for Best Employer Branding and The Leadership Agency Award for HR Leader of the Year - 2021 Canadian Mortgage Awards Industry Service Provider of the Year - 2018 Esri Silver Partner & Special Achievement Award – Geographic Information System Implementation
- LinkedIn followers
- 49,443
- People associated on LinkedIn
- 741
- Reported office locations
- 123 Front Street West, Suite 700, Toronto, Ontario M5J 2M2, CA
- Business categories
- E-Commerce
- Computer
- Consumer Electronics
- Other recorded names
- Teranet Inc.
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Teranet is Canada’s leader in the delivery and transformation of statutory registry services, with extensive expertise in land and commercial registries. Our unmatched registry expertise makes us the most authoritative source of data and market insight for the financial services, real estate, and government and utility sectors. Through our global partnership with Foster Moore, Teranet has expanded its registry…
| Field | Value |
|---|---|
| Industry | IT System Data Services |
| Company size | 501-1,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 1991 |
| Open jobs on Jobsy | 7 |
| View page |
Senior Application Support Specialist
Who We Are
Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in real estate, financial services, government, utilities, and legal markets.
Connect. Grow. Thrive Together.
To learn more about who we are visit our website: www.teranet.ca
About the Role
Teranet is currently looking for a Senior Application Support Specialist to support our Registry and Commercial solutions business. You will manage production environment incidents, service requests, problem management and root cause analysis. You will also be responsible for managing and implementing changes and releases to production environment. The successful candidate will quickly learn the details of complex systems and will troubleshoot, document, resolve problems, implement technical enhancements and maintenance repairs corresponding to business requirements and design modifications. Occasional overtime will be required for off hour on call production support.
Reason for Vacancy: Replacement
What You’ll Be Doing
Ensure system availability to critical application and database servers through Incident and Problem investigation, root cause analysis and resolution
Promote and manage application changes and releases to production
Prepare and maintain technical documentation for application support
Create and maintain application support scripts such as Startup/shutdown scripts etc.
Manage production system change requests for patching and monitoring changes etc.
Conduct regular disaster recovery exercises, application system password changes and SSL certificate renewals
Perform basic application testing for post promotion infrastructure changes
Implementation and support of updated software applications in a production environment
Work closely with business teams to analyze and triage production issues
Manage and coordinate at a local and international level where required
Provide technical support to teams within the organization, and to external clients when required
About You
You have a Bachelor’s Degree or Diploma in Computer Science, Engineering, or a related discipline
You have minimum of 6 years’ experience in production support
You have experience and knowledge of Azure and Azure Red Hat OpenShift operations
You have an understanding and experience of ITIL and ITSM foundation frameworks
You have experience with Azure, Oracle, PostgreSQL, ServiceNow, SolarWinds, ELK, AppDynamics, Control-M tools is desired
Let’s Talk Pay
We believe in being upfront about pay and helping you make informed decisions about your career. The annual pay range for this role is $121,000 - $132,000 CAD, inclusive of base salary and target incentive pay. We understand that great talent comes in many forms, each with unique skills, experience, and potential. Your salary will be tailored to reflect the experience you bring and the impact you’re ready to have on this role.
At Teranet, we also know that compensation extends far beyond a pay cheque. Along with your cash compensation, we offer a comprehensive package which includes the following:
• 100% Employer Paid Health Benefit Plan
• Employer Matching Retirement Savings Plan
• Paid Vacation, Floater Days & Sick Leaves
• Maternity, Parental and/or Adoption Leave Top-Up Programs
• Corporate Discounts & GoodLife Group Rate Membership
• Employee Assistance Program – for you and your loved ones!
Our Human Approach to Hiring
At Teranet, we use smart technology to make hiring faster and more efficient. Artificial Intelligence (AI) tools help us review applications and identify strong matches—but the real decisions? Those are made by our awesome people.
Every interaction you’ll have, and every decision we make, is led by humans. AI may support us, but it’s human connection that drives every hire.
At Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve. If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs.
Come As You Are. We Like You That Way!
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