Associate Manager, Payroll

Location: Mississauga, ON or Granby, QC

About the Hershey Company

The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more.

At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today.

Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.

The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.

How Will You Fit in the Big Picture?

The Canada Payroll Specialist is responsible for the accurate, timely, and compliant processing of Canadian payroll. The role manages end-to-end payroll activities, employee payroll data, reconciliations, statutory requirements, benefit and deduction inputs, Records of Employment, year-end reporting, and employee payroll inquiries.

The position works closely with HR, Benefits, Finance, Total Rewards, Legal/Employee Relations, payroll vendors, and other internal stakeholders to ensure accurate payroll delivery and compliance with applicable Canadian federal and provincial requirements.

What Will You Do?

1. Payroll Processing
• Process Canadian bi-weekly payroll accurately and according to established payroll calendars and deadlines.
• Review employee hours and approved time records before payroll processing.
• Process new hires, terminations, salary changes, vacation payments, corrections, retroactive adjustments, and other payroll transactions.
• Maintain payroll information for salaried and hourly employees.
• Import and validate payroll-related data between SAP and ADP WFN.
• Ensure payroll processing follows applicable company policies, collective agreements, and established controls.

2. Payroll Compliance
• Maintain compliance with Canadian federal and provincial payroll requirements.
• Ensure payroll deductions and taxable benefits are processed appropriately.
• Support payroll-related inquiries from government agencies.
• Maintain complete payroll records and supporting documentation for internal and external audits.
• Protect employee payroll information and maintain appropriate confidentiality and data controls.

3. Records of Employment and Employee Lifecycle
• Prepare and issue Records of Employment (ROEs) within required timelines.
• Maintain payroll records for new hires, terminations, layoffs, recalls, and other employee status changes.
• Coordinate with HR to ensure employee lifecycle transactions are reflected accurately in payroll.

4. Benefits, Deductions and Remittances
• Process payroll deductions and benefit-related transactions, including RRSPs, insurance, pensions, garnishments, union dues, and other applicable deductions.
• Review payroll deduction reports for accuracy.
• Prepare information required for remittances and cheque requisitions.
• Coordinate with Benefits, Finance, HR and external providers to resolve discrepancies.

5. Reconciliation and Controls
• Perform pre-payroll and post-payroll validation and reconciliation.
• Research payroll variances and make necessary corrections.
• Reconcile payroll reports to source information and supporting system data.
• Run and review month-end payroll reports.
• Maintain appropriate payroll documentation and audit trails.
• Escalate material payroll discrepancies or control issues to payroll leadership.

6. Canadian Year-End Processing
• Support Canadian payroll year-end activities and reconciliations.
• Assist with preparation and validation of T4 and RL-1 information.
• Review employee payroll and tax information before year-end reporting.
• Process year-end adjustments and corrections as required.
• Maintain supporting documentation for annual payroll reporting.

7. Employee and Stakeholder Support
• Respond to employee and manager payroll inquiries professionally and within established service expectations.
• Research payroll discrepancies using SAP, ADP, payroll reports, and supporting documentation.
• Explain payroll corrections and resolutions clearly to employees and stakeholders.
• Manage payroll tickets through ServiceNow.
• Partner with HR, Benefits, Finance, Total Rewards, Legal/Employee Relations, and external payroll providers.

Minimum Education & Requirements

• Diploma or degree in Payroll, Accounting, Finance, Business Administration, Human Resources, or a related discipline, or equivalent payroll experience.
• Canadian payroll processing experience strongly preferred.
• Experience with ADP and SAP preferred.
• Experience processing payroll in a unionized environment is an asset.
• Strong understanding of payroll reconciliation, payroll controls, employee deductions, taxation and compliance.
• Strong analytical and problem-solving skills.
• High attention to detail and ability to meet strict payroll deadlines.
• Ability to maintain confidentiality when handling sensitive employee data.
• Strong bilingual (French & English) written and verbal communication skills

Preferred Knowledge and Skills
• Canadian payroll legislation and payroll practices
• ADP payroll processing
• SAP HR/Time Management
• ServiceNow case management
• ROE processing
• T4 and RL-1 year-end reporting
• Payroll reconciliation and variance analysis
• Garnishments and statutory deductions
• Pension, RRSP and benefit deductions
• Union/collective agreement payroll requirements