Business Analyst

Salary

The salary range for this position is CAD $38.88 - $55.89 / hour
Job Summary

Business Analyst (Full-Time, Temporary)

Are you passionate about using data to drive informed decision-making and improve health care services? Join Fraser Health's Corporate Support and Results Office within the Planning, Transformation & Infrastructure portfolio for a temporary Business Analyst opportunity where you can make a meaningful impact, contribute to strategic initiatives, and broaden your analytical, financial, and business advisory experience across a diverse portfolio.

In this role, you’ll partner with leaders and stakeholders to support data analytics, operational planning and performance improvement, transforming complex financial and operational data into meaningful business insights. You’ll analyze business, financial and operational reports, undertake trend and variance analysis, develop business cases, support operations and projects, and identify opportunities to enhance service delivery and patient care.

This is an excellent opportunity for a collaborative and analytically minded oriented professional who enjoys solving complex problems, working with data, and contributing to evidence-informed decision-making in health care.

Are you passionate about joining our team? We will be looking for you to have:

• Bachelor’s degree in Commerce, Finance, Industrial Engineering, Health Administration, Business Administration, or a related discipline, supplemented by five (5) years’ recent related experience in business analysis, decision support, financial analysis, health care planning, performance improvement and/or health care management within a large, complex organisation.
• Demonstrated ability to analyze and interpret complex clinical, operational, financial and human resource data to support strategic and operational decision-making.
• Demonstrated experience in data analytics and business intelligence, including developing Microsoft Power BI dashboards, KPIs, balanced scorecards and performance reports to transform complex financial and operational data into meaningful business insights.
• Strong knowledge of financial planning, forecasting, budgeting, variance analysis and reporting, including an understanding of Generally Accepted Accounting Principles (GAAP).
• Experience and/or education in Commerce, Finance or a related discipline is preferred.
• An equivalent combination of education, training and experience may be acceptable.

This temporary full-time relief position, available until June 2027, offers an excellent opportunity to broaden your experience, collaborate with diverse teams, and contribute to meaningful initiatives supporting operational excellence and organizational performance in Fraser Health.

The position is based in Surrey, B.C. and is eligible for a hybrid work arrangement, with a combination of on-site and remote work in accordance with operational requirements and Fraser Health policies.

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Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Provides leadership and is responsible for developing, monitoring, analyzing and assessing the performance for key business initiatives within Facilities Management (FM) at Fraser Health (FH); plans and develops reporting requirements to meet key clinical, financial, human resource and operational data to develop strategic business cases; monitors projects against defined plans and maintains key performance indicators and balanced scorecards for the assigned area; develops and/or recommends process and guidelines for operational planning, performance management, coordination of new initiatives, process redesign and information management to meet FH's strategic and operational objectives.

Responsibilities

1. Provides business analysis by conducting workflow analysis; develops, reviews and analyzes business information requirements and models by defining the business scope and objectives including the planning, designing, or modifying of practical manuals and automated business procedures.
2. Identifies and analyzes new project initiatives by staying current with initiatives under consideration; prepares briefing papers, operational review and strategic business cases including capital, operating and start-up costs and projected revenues; consults with the relevant stakeholders regarding impact assessment and implementation strategies; evaluates the new project initiatives and identifies variances.
3. Conducts and prepares business cases and analysis on program deletions and mergers by compiling information, compiling and analyzing the data and reporting on findings; assists in the re-engineering process for transition from existing to new service program models; circulates reports, business cases and recommendations to key stakeholders to review.
4. Conducts review and provides detailed analysis, advice and interpretation of information such as operating budgets, new/expanded program requests and other information by gathering information, preparing summary reports, identifying strengths/weaknesses and trends and providing recommendations.
5. Performs system reviews for all financial and operational systems by reviewing requirements for integration with other systems; works with the various departments to ensure requirements are met and assists with the implementation of consistent systems; develops implementation plans and timelines, reviews information and provides recommendations.
6. Manages, develops and monitors assigned projects against defined project objectives by developing and maintaining key performance indicators, balanced scorecards and identifying opportunities for improvement; gathers information, assesses, determines or identifies trends and recommends changes in project scope where appropriate.
7. Coordinates the work activities related to the production of major reports and documents related to key project objectives; verifies accuracy, consistency and integrity of data; consults with the Business Support & Results Office team to validate contents of reports and documents.
8. Ensures quality improvement and utilization management systems and monitors processes are in place; analyzes and interprets quality improvement and utilization data to identify trends and variances, monitor cost and volume items; recommends areas for immediate follow up, gathers evidence of service effectiveness and identifies outcome measures for improved utilization of services.
9. Researches financial planning, forecasting and reporting methodologies to meet changing business needs; assesses and provides input in how industry-wide changes should be reflected in the planning process
10. Develops annual performance plans including setting measurable goals and objectives for the assigned area of responsibility, in collaboration with the Manager.
11. Attends and participates in a variety of meetings and committees to provide perspective for a business analysis perspective; participates in the decision-making process by providing information and expertise on subject matter.

Qualifications

Education and Experience

Bachelor's degree in Commerce, Finance, Industrial Engineering, Health or Business Administration, plus five (5) years' recent, related experience in decision support, business analysis and/or health care management in a large complex organization, or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Demonstrated knowledge and understanding of the health care system
• Demonstrated ability to analyze clinical, administrative and financial data
• Demonstrated financial planning, monitoring, analysis and reporting expertise including knowledge of general accepted accounting principles (GAAP)
• Demonstrated understanding of relational and multi-dimensional database concepts
• Knowledge of other health care disciplines and their role within the health care system
• Working knowledge of PDSA, Lean, Six Sigma and other flow process improvement concepts
• Working knowledge of health care economics and statistics
• Ability to operate related equipment including related software applications
• Physical ability to perform the duties of the position

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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1. Provides business analysis by conducting workflow analysis; develops, reviews and analyzes business information requirements and models by defining the business scope and objectives including the planning, designing, or modifying of practical manuals and automated business procedures.
2. Identifies and analyzes new project initiatives by staying current with initiatives under consideration; prepares briefing papers, operational review and strategic business cases including capital, operating and start-up costs and projected revenues; consults with the relevant stakeholders regarding impact assessment and implementation strategies; evaluates the new project initiatives and identifies variances.
3. Conducts and prepares business cases and analysis on program deletions and mergers by compiling information, compiling and analyzing the data and reporting on findings; assists in the re-engineering process for transition from existing to new service program models; circulates reports, business cases and recommendations to key stakeholders to review.
4. Conducts review and provides detailed analysis, advice and interpretation of information such as operating budgets, new/expanded program requests and other information by gathering information, preparing summary reports, identifying strengths/weaknesses and trends and providing recommendations.
5. Performs system reviews for all financial and operational systems by reviewing requirements for integration with other systems; works with the various departments to ensure requirements are met and assists with the implementation of consistent systems; develops implementation plans and timelines, reviews information and provides recommendations.
6. Manages, develops and monitors assigned projects against defined project objectives by developing and maintaining key performance indicators, balanced scorecards and identifying opportunities for improvement; gathers information, assesses, determines or identifies trends and recommends changes in project scope where appropriate.
7. Coordinates the work activities related to the production of major reports and documents related to key project objectives; verifies accuracy, consistency and integrity of data; consults with the Business Support & Results Office team to validate contents of reports and documents.
8. Ensures quality improvement and utilization management systems and monitors processes are in place; analyzes and interprets quality improvement and utilization data to identify trends and variances, monitor cost and volume items; recommends areas for immediate follow up, gathers evidence of service effectiveness and identifies outcome measures for improved utilization of services.
9. Researches financial planning, forecasting and reporting methodologies to meet changing business needs; assesses and provides input in how industry-wide changes should be reflected in the planning process
10. Develops annual performance plans including setting measurable goals and objectives for the assigned area of responsibility, in collaboration with the Manager.
11. Attends and participates in a variety of meetings and committees to provide perspective for a business analysis perspective; participates in the decision-making process by providing information and expertise on subject matter.

Education and Experience

Bachelor's degree in Commerce, Finance, Industrial Engineering, Health or Business Administration, plus five (5) years' recent, related experience in decision support, business analysis and/or health care management in a large complex organization, or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Demonstrated knowledge and understanding of the health care system
• Demonstrated ability to analyze clinical, administrative and financial data
• Demonstrated financial planning, monitoring, analysis and reporting expertise including knowledge of general accepted accounting principles (GAAP)
• Demonstrated understanding of relational and multi-dimensional database concepts
• Knowledge of other health care disciplines and their role within the health care system
• Working knowledge of PDSA, Lean, Six Sigma and other flow process improvement concepts
• Working knowledge of health care economics and statistics
• Ability to operate related equipment including related software applications
• Physical ability to perform the duties of the position