Business Analyst III

Our client, is seeking an experienced, highly collaborative Business Analyst III (Agile Pod / Proxy Product Owner Lead) to join their enterprise digital transformation and application delivery group in Toronto.

In this high-impact consulting role, you will lead an Agile development squad (pod) focused on delivering customer-focused digital product increments. Operating at the intersection of business strategy and technical execution, you will manage, groom, and prioritize the product backlog in JIRA and Confluence, translate business vision into user stories with clear Acceptance Criteria and Definition of Done, and oversee sprint delivery cycles. Working on-site in a fast-paced banking environment, you will partner closely with Product Owners, technology leads, risk/compliance control groups, and executive stakeholders to resolve delivery blockers, manage defect lifecycles, and drive continuous improvement across Scrum/Kanban frameworks.

Duration: 12-Month Contract (37.5 hours per week; high potential for extension or FTE conversion)

Work Location: On-site (4 days per week on-site at corporate offices in Downtown Toronto, ON)

Schedule: Monday to Friday, standard business hours (9:00 AM – 5:00 PM)

Advantages
High-Impact Pod Leadership: Serve as the functional lead for a dedicated Agile development pod, directly shaping product increments and customer digital experiences.

12-Month Contract Engagement: Secure a full 1-year consulting assignment with leading potential for project extension or conversion to permanent employment.

Tier-One Enterprise Exposure: Gain valuable experience working within a collaborative, supportive, and high-performing financial services ecosystem.

Key Strategic Ownership: Oversee product backlog prioritization, OKRs, release cadences, and risk/compliance alignment across cross-functional business lines.

Responsibilities
Backlog Management & Prioritization: Create, maintain, and continuously refine a value-focused product backlog in JIRA and Confluence, reprioritizing user stories to maximize customer and business value.

Agile Pod & Delivery Leadership: Lead day-to-day pod execution across Scrum and Kanban events (stand-ups, sprint planning, retrospectives), acting as the single point of contact for development teams.

Requirements & Story Authoring: Decompose product roadmaps and Minimum Viable Products (MVPs) into detailed user stories, establishing clear Acceptance Criteria and Definition of Done.

Defect & Risk Management: Oversee defect triage and prioritization, raise and resolve delivery impediments, and maintain a culture of risk management aligned with enterprise control frameworks.

Stakeholder & Alignment Management: Facilitate alignment across business stakeholders, technical architects, shared service control groups, and senior management to manage competing priorities.

Analytics & Performance Tracking: Review performance analytics, monitor team delivery metrics, and define OKRs in partnership with organizational leaders to champion continuous product enhancements.

Qualifications
Banking & Financial Services Depth: 5 to 7 years of dedicated experience operating as a Business Analyst or Proxy Product Owner within a major bank or financial institution.

Agile Framework Mastery: 5 to 7 years of hands-on experience utilizing Scrum and Kanban project management frameworks to drive software delivery.

JIRA & Confluence Expertise: 5 to 7 years of daily working experience utilizing JIRA and Confluence for backlog administration, user story mapping, and project tracking.

Pod Leadership & Communication: Exceptional verbal and written communication skills with a proven leadership mindset to guide cross-functional squads and influence senior stakeholders.

Analytical & Problem-Solving Capabilities: Strong organizational skills with a demonstrated ability to navigate complex enterprise environments, solve blockers, and balance risk vs. value.

Education: Undergraduate degree in Business Administration, Finance, Information Technology, or a related field.

Preferred Assets & Nice-to-Haves
Active Certified Scrum Product Owner (CSPO) designation or formal Project Management credentials.

Experience or certifications operating within the Scaled Agile Framework (SAFe).

Foundational understanding of enterprise architectural design and IT infrastructure integration.

Summary
If you are a tech-savvy Business Analyst III who pairs 5 to 7 years of banking industry experience with deep Scrum/Kanban pod leadership, JIRA/Confluence mastery, and strong backlog prioritization skills, this 12-month Toronto-based contract opportunity is an ideal next step. Bring your Agile leadership precision, user story expertise, and collaborative drive to our client's team today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.