Business Analyst, Retail Solutions

Job Type: Permanent
Work Model: Hybrid
Reference code: 135539
Primary Location: Vancouver, BC
All Available Locations: Vancouver, BC

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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What will your typical day look like?

As a retail Analyst who embraces weaving data into creative outcomes for our retail clients, you will have the opportunity to work across a variety of engagements - encompassing retail topics such as advising retailers on new markets to expand into, enabling retailers to become more digital, delivering on ‘save to grow’ cost transformation, and refreshing a retailer’s merchandising & marketplace strategy across in-store & online. In addition to client engagements, you will also play a focal role in developing data-driven retail & customer experience assets to enable rapid value-add results to our retail clients.

About the team

Ever been frustrated from a consumer experience? Such as not being able to return an online order in-store? Being recommended irrelevant offers through a loyalty app? Not being able to find your size? Your favourite product only being available to purchase in-store? Our team is a collection of experienced retail advisors who enjoy applying these types of personal experiences to inform how we serve our retail clients through practical solutions- all guided by the ultimate purpose of improving the customer experience and eliminating friction points. We are Deloitte Canada’s industry-led practice for Retail and partner with other teams to collectively provide end-to-end value to our retail clients. As a result, depending on the opportunity we collaborate closely with Deloitte teams

Enough about us, let’s talk about you

Qualifications:

• 0-3 years of consulting & / or relevant industry experience, specifically within the retail sector
• Demonstrated understanding in one or more of the following Retail specializations:
• Retail Transformation
• Category Management
• Stores & Technology
• Retail Technology
• Retail Pricing Solutions
• Deep understanding of the retail industry including key trends and priorities
• A problem-solver who recognizes the need to balance business and technical skills– creatively shaping qualitative and quantitative analysis to solve business challenges
• Exhibits high intellectual horsepower, including strong critical thinking skills, analytical abilities, and the capacity for lateral/creative thinking- identifying key client issues, conducting analysis, and developing recommendations
• Superior verbal and written communication skills
• Demonstrated ability to work effectively in teams
• Comfortable working in an ambiguous environment with pressing deadlines and constantly changing client needs and conditions
• Bachelor’s degree is required, master’s degree is a nice to have
• Strong commitment to professional and client service excellence

Total Rewards

The salary range for this position is $50,000 - $90,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.