Posted 16 days ago
Business Systems Analyst
@ GFL Environmental
Vaughan, Ontario
Overview
GFL Environmental is hiring an Application Support Analyst for in-cab technology to install, train on, and support fleet systems such as fleet management and camera systems. The role involves troubleshooting end-user tickets, creating training materials, coordinating with vendors, and occasional local travel. Bilingual French and English is highly preferred.
Responsibilities:
- Resolve in-cab application and hardware support tickets
- Install, train on, and support in-cab systems
- Create training guides and knowledge base articles
- Monitor integrated systems and coordinate with vendors
- Test fixes and follow up on resolutions
Requirements summary:
- Proven experience supporting in-cab or fleet technology
- Strong troubleshooting and problem-solving skills
- Ability to create clear technical documentation
- Bachelor's degree in IT or engineering (preferred)
- French/English bilingual (highly preferred)
Tools & skills
Source and dates
Employer career site / ATS feed · paradox
- Employer posting date
- 2026-10-21
- First seen by our source
- 2026-10-21
- Source record updated
- 2026-10-21
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Travel | air: none · ground: minimal |
| Work setting | Client sites, Vehicle, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Licences & certifications | CompTIA A+, CompTIA Network+, MDM |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Information Technology, Engineering |
Summary and details written by AI from the posting; the employer’s posting is the authority.
GFL Environmental
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation. Through a strategically located network of facilities across Canada and the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to more than 135,000 industrial, commercial and institutional customers. We offer an unparalleled commitment to customer service, reliability and efficiency and maintain an unwavering focus on safety and compliance with environmental and legislative requirements. At GFL, we believe that by providing accessible, cost-effective environmental solutions we will encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life. ------------------------------------------------------------------------------------------ GFL Environnement est la seule grande entreprise de services environnementaux diversifiés en Amérique du Nord offrant des services de gestion des déchets solides, de gestion des déchets liquides et d'assainissement des sols. Grâce à un réseau stratégiquement situé au Canada et aux Etats-Unis, l'équipe professionnelle et dévouée d'employés de GFL offre un service local à plus de 4 millions de foyers sous contrat municipal et à plus de 135 000 clients industriels, commerciaux et institutionnels. Nous offrons un engagement inégalé à l'égard du service à la clientèle, de la fiabilité et de l'efficacité, et nous mettons l'accent sur la sécurité et le respect des exigences environnementales et légales. Chez GFL, nous croyons qu'en offrant des solutions environnementales accessibles et rentables, nous encouragerons une plus grande responsabilité environnementale et nous permettrons à nos clients et aux collectivités.
- LinkedIn followers
- 170,621
- People associated on LinkedIn
- 8,102
- Reported office locations
- 100 New Park Place, Vaughan, Ontario L4K 0H9, CA
- Business categories
- Environmental Consulting
- Waste Management
- GreenTech
- Other recorded names
- GFL Environmental Inc.
- Specialties
- Municipal / Residential Waste
- Industrial / Commercial / Construction Waste
- Construction & Demolition Services
- Used Oil Collection
- Hazardous Waste Management
- Excavation Services
- Shoring & Foundations
- Soil Remediation
- Vacuum Truck Services
- Infrastructure Development
- Recycling
- Organics
- Industrial Cleaning
- HAZMAT Emergency Response
- Landfill Disposal & Diversion
- and Environmental Remediation
- Profile identifies a recruitment agency
- No
- Reported total investment
- 5,167,778,866
Currency and observation date were not supplied; this is not a current valuation or a funding round.
GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation. Through a strategically located network of facilities across Canada and the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to…
| Field | Value |
|---|---|
| Industry | Environmental Services |
| Company size | 10,001+ employees |
| Headquarters | Vaughan, Ontario |
| Organization type | Privately Held |
| Specialties | Municipal / Residential WasteIndustrial / Commercial / Construction WasteConstruction & Demolition ServicesUsed Oil CollectionHazardous Waste ManagementExcavation ServicesShoring & FoundationsSoil RemediationVacuum Truck ServicesInfrastructure Development |
| Open jobs on Jobsy | 580 |
| View page |
Job Summary
The Application Support Analyst – In Cab Technology is responsible for seamlessly integrating, installing, training, and supporting advanced in-cab technology solutions. This role requires occasional local travel, hands-on technical work, and close collaboration with teams to enhance fleet safety and efficiency through cutting-edge technology as well as troubleshooting applications and software for end users across GFL in order to provide ongoing support.
Key Responsibilities:
- Field incoming problem tickets from end users for in-cab applications & systems to resolve support requests and incidents.
- Create and maintain comprehensive training guides/knowledge base articles for drivers and staff, focusing on effective utilization, troubleshooting, and best practices for in-cab systems.
- Monitor integrated systems and communicate with internal and/or 3rd party support for fast resolution.
- Provide expert on-site and remote technical support to diagnose and resolve hardware and software issues promptly, minimizing downtime.
- Proactively monitor fleet technology performance, analyze data, and recommend strategic upgrades or enhancements to drive operational efficiency and safety.
- Work both independently and as part of a dynamic team, analyze data, and recommend strategic upgrades or enhancements to drive operational efficiency and safety.
- Test fixes and perform post-resolution follow-ups, to ensure problems have been adequately resolved
- Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
Knowledge, Skills and Competencies
- Proven experience in deploying and supporting In Cab technology solutions, including fleet management systems, and camera systems.
- Excellent troubleshooting and problem-solving skills with the ability to resolve technical issues efficiently.
- Ability to develop and deliver effective training programs to diverse audiences.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with vendors and internal teams.
- Ability to create clear and concise technical documentation and training materials.
- Able to work independently and seek out opportunities for improving business processes through the effective use of system applications.
- Strong organizational and time-management abilities.
- Detail-oriented with a proactive approach to problem-solving.
- Commitment to continuous learning and improvement.
- A strong attention to detail and understanding of prioritization of deliverables.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Willingness to research and find solutions to new business issues.
- Ability to present ideas in business-friendly and user-friendly language.
- Exceptional customer service orientation.
- Willingness to travel for on-site installations, training, and support.
Requirements
- Bachelor’s degree in Information Technology, Engineering, or a related field (preferred).
- Relevant certifications (e.g., CompTIA A+, Network+, MDM certifications) are a plus.
- French/English Bilingual is highly preferred
Journal
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