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Clinical Manager, Tertiary Site Operations

@ Island Health

Nanaimo, British Columbia

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Overview

Island Health is hiring a Clinical Manager for Tertiary Site Operations to lead a front-line clinical patient care department in a hospital or community setting. The role supervises unit staff day to day, coordinates interdisciplinary teams, and drives quality and safety improvement. The posting requires a bachelor's degree in a health-related field, seven years of management experience, and current professional registration.

Responsibilities:

  • Run day-to-day unit operations
  • Directly supervise unit staff
  • Coach, mentor and motivate clinical staff
  • Foster interdisciplinary participation in patient care
  • Drive continuous quality and safety improvement

Requirements summary:

  • Bachelor's degree in a health-related field
  • Seven years of relevant management experience
  • Current professional licensing registration
  • Strong staff and budget management skills
  • Excellent communication and conflict resolution skills
Source and dates

Source type not verified · hrsmart

Employer posting date
2026-11-09
First seen by our source
2026-11-10
Source record updated
2026-11-10

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityManager
DepartmentNursing & personal care
Management experience7+ years
Manages peopleYes
Travelair: none · ground: none
Work settingHospital or clinic, Office
PositionSitting and standing
Physical demandsphysical low · computer moderate
Licences & certificationsProfessional licensing body registration
EducationBachelor’s degree (required)
Fields of studyHealth-related field

Summary and details written by AI from the posting; the employer’s posting is the authority.

Island Health

FieldValue
Company size10001+
Open jobs on Jobsy1,286
Job description

Job Description

NOTE: This job applies to a manager responsible to provide clinical and operational leadership to a front-line clinical patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community-based direct patient/client care setting. The departments are large with the Manager Clinical Services/Program Operations directly supervising at a minimum Nurses at the Level 4 or 5 classification/wage rate.

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Tertiary Clinical Operations, the Unit Manager is responsible for the day-to-day unit operation including direct supervision of unit staff. This role interacts with physicians, nursing staff, unit staff, and other departments and interdisciplinary team members on a daily basis and provides clinical support to patient/resident care by exception only. The position facilitates and fosters interdisciplinary participation in patient/resident care activities and coaches, mentors, motivates and empowers clinical staff.

The Unit Manager fosters an environment that empowers and supports individuals to provide safe, quality care; or ensures service contracts meet performance criteria that include safe, quality care.

QUALIFICATIONS:

Education, Training And Experience

A level of education, training and experience equivalent to a bachelor's degree in a health-related field and seven years of relevant management experience. Current registration with professional licensing body.

Skills And Abilities

  • Demonstrated leadership ability and highly developed interpersonal and communication skills.
  • Demonstrated commitment to client focused services and teamwork and an integrated/coordinated system of services.
  • Ability to integrate administrative, professional and operational aspects of the department throughout Island Health in an effective and efficient manner.
  • Ability to develop and nurture an environment where quality improvement principles are embraced and used on a continuous basis.
  • Demonstrated ability to lead in the context of evolving needs.
  • Strong management skills, particularly in staff and budget areas.
  • Ability to work effectively with staff and physicians.
  • Excellent communication, interpersonal skills, problem solving and conflict resolution skills.
  • Demonstrated ability to lead others and negotiate creative solutions.
  • Ability to utilize both analytical skills and conceptual thinking to identify and resolve issues.

LEADS in a Caring Environment Framework: https://cchl-ccls.ca/pld-leads/the-leads-framework/

Link to Full Job Description

https://jd.viha.ca/JD5512.pdf

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