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Posted 25 days ago

Concierge

@ Shannex

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Ancaster, Ontario

Part-time2+ years experience
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SIGNALS

Overview

Shannex is hiring a part-time and casual Concierge for its Parkland Ancaster team in Ancaster, Ontario. The role covers front-desk reception for a senior living community, including phone calls, visitors, mail, resident requests and client payments. The posting requires availability for day, evening and weekend shifts and lists a wage of about $20.60 to $21.79 per hour.

Responsibilities:

  • Answers telephone inquiries and greets visitors
  • Responds to resident, visitor and staff inquiries
  • Sorts mail and records client payments
  • Enters resident maintenance and client information into software
  • Follows safety and operating procedures

Requirements summary:

  • High school or GED completion
  • Two years of hotel or hospitality experience, an asset
  • Excellent computer and Microsoft Office skills
  • Customer service experience with seniors, an asset
  • Availability for day, evening and weekend shifts

Tools & skills

Microsoft Office SuiteClient Relationship Management software

Benefits mentioned

Health insuranceDentalVisionRetirement planEmployee assistancePaid time off
Source and dates

Source type not verified · njoyn

Employer posting date
2026-10-12
First seen by our source
2026-10-15
Source record updated
2026-11-02

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience2+ years
Scheduleday, evening, weekends
Travelair: none · ground: none
Work settingCare home, Office
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
EducationHigh school (required)
Perks mentionedGenerous paid time off, Retirement plan, Employee discount, Transit support, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Shannex

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Leading the Way to Better Living

Full company description

Shannex Inc. offers Retirement Living, Care at Home, and Nursing Home services across Nova Scotia, New Brunswick and Ontario. Shannex has been built on the commitment to place clients first, to provide service excellence and respect each client as an individual. Shannex is a family-owned, Maritime-based company that has been providing care to clients since 1988. Our core values; Clients First, Building Trusted Partnerships, Always Improving Quality and Being Accountable, define what Shannex stands for and create the framework for all that we do. Shannex is more than a place to live or work. We are a community of people and friendships where the focus is on living well in the place our clients call home

LinkedIn followers
18,879
People associated on LinkedIn
1,853
Reported office locations
  • 621 Starboard Dr, Halifax, Nova Scotia B3M 0N5, CA
Other recorded names
  • Shannex Incorporated
Specialties
  • Care at Home
  • Retirement Living
  • and Nursing Home
Profile identifies a recruitment agency
No
View all jobs Website

Shannex Inc. offers Retirement Living, Care at Home, and Nursing Home services across Nova Scotia, New Brunswick and Ontario. Shannex has been built on the commitment to place clients first, to provide service excellence and respect each client as an individual. Shannex is a family-owned, Maritime-based company that has been providing care to clients since 1988. Our core values; Clients First, Building Trusted…

FieldValue
IndustryHospitals and Health Care
Company size1,001-5,000 employees
HeadquartersHalifax, Nova Scotia
Organization typePrivately Held
Year founded1988
SpecialtiesCare at HomeRetirement Livingand Nursing Home
Open jobs on Jobsy251
LinkedInView page
Job description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for Part Time and Casual Concierge to join our Parkland Ancaster team based in Ancaster, Ontario.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents.

Additional benefits include:

  • Approximate hourly wage: $20.60 - $21.79
  • Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program (eligible immediately upon hire for all Full-time and Part-time staff)
  • Life, travel, and other insurances
  • Access to virtual healthcare 24/7 for FREE through the group health benefit plan
  • RRSP program (5% employer matching)
  • Vacation accrual (begins immediately) and travel insurance
  • Free onsite parking
  • Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
  • Access to continuing education and training through Shannex’s Centre of Excellence
  • Opportunities to be part of sector innovation and continuous improvement initiatives
  • Recognition and Rewards for service excellence and safety

About the Opportunity

  • Answers and transfers telephone inquiries, greets and directs visitors
  • Provides routine information and responds to inquiries from residents, visitors, and staff
  • Sorts and distributes incoming and outgoing mail and couriers;
  • Prepares and distributes forms, reports and other documents to appropriate personnel and departments
  • Relays residents’ requests for assistance to appropriate department
  • Enters resident maintenance service requests into appropriate software
  • Enters potential resident information into the Client Relationship Management software
  • Performs a wide variety of assignments, which are sometimes confidential in nature
    Receives, processes and records client payments
  • Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided

About You

In addition to placing a high value on continuous improvement, collaboration and accountability, you bring:

  • High School / GED completion
  • Minimum 2 years experience working in a hotel, Retirement Living or hospitality-based position considered an asset
  • Excellent computer skills and experience in Microsoft Office Suite;
  • Previous hospitality/customer service experience is an asset, especially with seniors;
  • A friendly outgoing spirit is a definite asset
  • Experience with cash flow
  • Knowledge of Medical Terminology is considered an asset
  • Required to be available for day, evening and weekend shifts as required
  • A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

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