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Concierge Permanent Casual

@ Career Opportunities

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Brantford, Ontario

Part-time
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Overview

Career Opportunities is hiring a part-time concierge for Sienna Senior Living's new Brant's Landing campus in Brantford. The role greets visitors, handles resident and visitor enquiries, and provides clerical and computer support to managers. The posting states a rate of $18.08 per hour.

Responsibilities:

  • Respond to resident and visitor enquiries and resolve complaints
  • Greet visitors and conduct mini tours
  • Provide clerical and computer support to managers
  • Complete records for meal voucher cash transactions
  • Promote excellent customer service with all building users

Requirements summary:

  • Grade 12 education
  • Excellent verbal and written communication skills
  • Proven customer service experience
  • Strong organization and multitasking ability
  • Computer proficiency with MS Office (Excel, Word, PowerPoint)
  • Police check and tuberculosis screening

Tools & skills

MS OfficeExcelWord
Source and dates

Employer career site / ATS feed · ultipro

Employer posting date
2026-10-06
First seen by our source
2026-10-08
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Travelair: none · ground: none
Work settingCare home, Office
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Background checkscriminal record
EducationHigh school (required)
Fields of studyOffice administration

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Career Opportunities

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Job description

Concierge

Rate of Pay: $18.08

This posting is for a new position

We’re opening a brand-new, state-of-the-art Campus of Care in Brantford, offering both Retirement Living and Long-Term Care in one compassionate and innovative community. We're looking for caring, committed team members to help us make a difference every day.

At Sienna you won’t just fill a position; you will build lasting relationships with residents who call Brant's Landing their home. Join us in a role where knowing each resident not just by name, but by story, is not just possible, it is expected. Our purpose is to cultivate happiness in daily life! We truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity, and respect.

As a Concierge your typical day will impact in the following ways:

• Responding to all resident and visitor enquiries as their first priority in a diplomatic manner, utilizing problem solving and complaint resolution skills and ensures all complaints are forwarded to the General Manager in writing.

• Promoting excellent customer service in all personal interactions with visitors, families, residents and team members.

• Greeting all visitors to the building and ensures that their needs are addressed in a pleasant and unhurried fashion and conducts mini tours in accordance with policies and procedures.

• Providing clerical and computer support to all managers as requested.

• Completing required records to support cash transactions related to the sale of guest and team member meal vouchers / tickets.

• Performing other duties as assigned.

Must haves:

• Completion of grade 12 education.

• Excellent verbal and written communication skills.

• Positive attitude and proven customer service skills through related work experience.

• Proven organizational skills and ability to multi task.

• Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and Power Point.

• As part of legislative requirements, all successful candidates must meet the provincial police check and tuberculosis screening requirements as applicable.

• All applicants must successfully pass the prescribed Criminal Records Check. Applicable to British Columbia applicants.

Bonus Points for having:

• Additional applied courses i.e. office administration preferred.

Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.

Sienna Senior Living may utilize artificial intelligence to screen and assess applicants for this position.

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